Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 120 reviews.
397ie
Couple · December 2025
“Stunning room, but with practical issues”
+We stayed here for 3 nights. Room was spacious and clean. Bathroom was separated to the other side of the room which would not have been a big bother, but the floor was creaky so waking up in the middle of the night was a bit of a disturbance. The pillows were very thin and bed was hard. There were extra pillows in the closet which we did not see until our last night. I would recommend for hotel to just put them on the bed to allow immediate comfort. Coffee was provided in the room. No tea though. No free water compared to other 4 stars we stayed at prior to this hotel. The hotel did provide a welcome champagne and cookies which was a nice addition. Hotel staff were very nice and accommodating. The location is close to Christmas markets. Overall, room aesthetics were nice, but for a 4 star rated hotel we wished there was more focus on sleep comfort (for example, better beddings).
nataliekW3344DW
Couple · December 2025
“Not worth the price”
+One of the worst hotel experiences I’ve ever had. Our room had black mold on the bathroom walls cause there is no fan or window or ventilation. When we informed the staff they tried to tell us it wasn’t mold, but it very obviously was. They offered to change our room but all of the rooms were made in the same fashion and had mold in the shower doors and bathroom walls. We were staying at the end of the hallway so the WiFi didn’t reach so we had no service during our stay. The thermometer in the room cannot be changed, it’s only controlled by staff. The view from our window was facing directly to the building on the side of the hotel (not the street but the walkway on the side) so if you opened the curtains everyone inside the building could see everything. The walls are also very thin and the moment the cleaning crew started cleaning at 6am you can hear everything. Lastly, the breakfast was an assortment of ham and cheese not placed on properly refrigerated platters from 6:30-10:30am and the bread assortment was dried up bread. Overall for the price you’re paying this place is 100% not worth it.
ralucau847
Family · December 2025
“Great stay, quiet hotel, big room , very clean, comfortable bed , good breakfast, we enjoyed everything about this hotel”
+Great stay very close to the city center , but also a quiet hotel, very clean, comfortable bed, good breakfast, we enjoyed everything!
ElanaM_12
Couple · November 2025
“Enjoyable stay in Strasbourg”
+This was a very comfortable and convenient hotel for us and we were happy we chose it. It was very clean and had everything we needed for our stay. Great location for walking around the area. גם יש מקרר קטן בחדר וזה קרוב מאוד למסעדות כשרות ובתי כנסת. אז היה מאוד נוח לביקור שלנו בסטרסבורג.
131vickyc
Couple · October 2025
“Excellent hotel”
+Lovely hotel, perfectly positioned for exploring Strasbourg, if a little tricky to find in the first instance. It might be worth the hotel giving specific instructions such as the name of the restaurant on the corner of the road the hotel is located in? The hotel was stylish and clean with comfy beds. We were a little disappointed that there was no kettle or tea in the room (there was a coffee machine) and we Brits love a cup of tea! However when reception called to ask if everything was ok, I mentioned the kettle and Tomas arrived directly with one and done tea. Tomas and the rest of the staff we encountered were very kind and helpful.
+Superb hotel really convenient for all Strasbourg has to offer. Really helpful staff especially Thomas behind reception. Room really nice and breakfast had lots of choice. The only negative is not having tea and coffee making facilities in the room which I would expect from this type of establishment,but this would not stop me staying again
25pauna
Family · August 2025
“Cozy Hotel and Atmosphere”
+Very nice and ready to support employees! From the Reception till the cleaning ladies. Congratulations, it is not easy to find ways to keep the team motivated. Everything is small but very clean and modern. The spacious parking place right next to the hotel is a very big plus.
J1455NBcarlosc
Couple · August 2025
“There are better places to stay in Strasbourg”
+They gave us a room on the top floor, saying it was the best in its category. However, you have to climb stairs because the elevator doesn’t reach that level, and the space is reduced due to the sloping roof. I wouldn’t recommend choosing these rooms. We also booked parking, but the spaces are extremely narrow. As for breakfast, it could be much better. it’s definitely not up to the standard of a 4-star hotel.
+Great hotel from the staff to the room to the area. Would definitely stay again if in strasbourg
“Good location, but lots of things were not working”
+Good location, but lots of things were not working properly in our suite. However, they tried to repair them but in the end they didnt work.