Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 101 reviews.
S1498FBmariac
Family · March 2026
“Hostess was absolutely wonderful and helpful.”
+We experienced concerning weather for Florida drivers (iced over one lane road going up a mountain) and did not feel comfortable traveling to the place we had reserved. In a pinch, late in the evening we tried the Hotel Chur to see if they had any rooms available. The receptionist was an absolute dream. We were able to get their last room. She kept apologizing because it had not yet been remodeled as most the others had been. She showed us to the parking garage and walked us to our room. The room was great. It was very clean. The bed was so comfy. Linens white and spotless. The bathroom small (most European ones are) but the shower was great and roomy. She mapped out several different restaurants to walk to for a late supper and was simply helpful in every way. It was also situated in a great area for our needs. She ended what had been a not so great day with a good experience. I would definitely stay there again the next time I’m in Chur.
stevepJ6177HY
Couple · February 2026
“Excellent hotel very comfortable”
+Very comfortable stay lovely clean room and the breakfast was excellent, the staff were very professional and helpful, great location.
+Great hotel!
+A great central hotel, walking distance from the station and main shopping mall. Fast food across the road includes Thai, Turkish and Mexican. Intimate bars and clubs from 100 metres to half a kilometer walk. The hotel is very clean, comfortable and staff are very helpful. The breakfast buffet is continental, so no hot food but all you could want, muesli, cereal, fruit, boiled eggs, cheese, cold meats... and endless freshly ground coffee. Great sauna also.
“Stop over”
+Great location for the old town, about a 5min walk straight up the road from the station . Used as a stop over after arriving on the Glacier express then catching the Bernina express the following day
“Empfehlenswert”
+Sehr freundlicher Empfang, hilfsbereit, saubere Zimmer, ruhig trotz Stadtfest Chur, komme gerne wieder
+Stort fint rom, parkering i bakgården og veldig kort vei til gamlebyen
lita0
Group of friends · June 2025
“Bed and Breakfast”
+It's not really a hotel, more of a guest house or bed and breakfast. Our welcome started with a message advising that reception would be closing 30 minutes before we were due to arrive from The Bernina Express. As it turned out it was still open, the restaurant and outdoor area doesn't open in the evenings and the bar is a limited choice self service. As reported in other reviews dating back years, the rooms have no air conditioning, challenging to sleep with the fan on as it is noisy. If you have a choice take one of the rooms with the internal courtyard view, boring but quiet. Our friend overlooked the street and it was noisy till the early hours. Be wary of the shower, it slopes gently, has no mat and is like an ice rink as soon as it gets wet. Breakfast is continental style, help yourself, good selection of breads and cheeses. Overall the hotel has the feeling of living in the past, with The Bernina Express bringing new customers to Chur every day perhaps it has no need to try any more. Noted that the owners never respond to reviews or take on board customer suggestions.
Verified traveler
May 2025
“Immer wieder gerne”
+Zum wiederholten Mal hier. Das Personal war schon netter.
+We stayed at Hotel Chur for two nights in May 2025. Chur is a train station stopover town for most people, as the big draw is the Unesco World Heritage Bernina Express train that crosses the Alps into Switzerland (which we took). The Hotel Chur is situated near old town, about a 10-minute walk from the train station. The rooms were pleasant, with a small bedroom, bathroom and a small living room with an extra bed. The rooms were clean and the staff was pleasant. The rooms were a little hot, but you can open the windows if you don't mind the roaring river right next to the hotel. We had a hard time to get our devices connected to the free wifi (even with help from the hotel staff) - not sure why. Our reservation included breakfast at the hotel and it was very good with a decent selection of European foods. There are restaurants available in the old town nearby, but Chur is a small town and these are not always open. We learned that Mondays are a "low sales" day, so owners tend to close everything early (if they open at all). Chur is a very walkable city, and we walked to both museums (Kunstmuseum and Naturmuseum) easily. We also went a little out of our way to see the HR Giger Bar w