Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 200 reviews.
jackie
Israel · Solo · October 2026
+Great location in the middle of everything but still very quiet. Rooms are small but super clean and comfortable. Nice breakfast. A place to wash your clothes and option to restore suitcases. I was there almost two weeks ago and it was great
−Nothing
Hanna Christine
Netherlands · Solo · October 2026
“I had an excellent stay. Loved this place. Would definitely come back. Breakfast is delicious. The atmosphere super rela”
+Loved the location, the café and the super friendly & helpful staff!
−First floor, rooms next to café
Hanna Christine
Netherlands · Solo · October 2026
“Excellent stay!”
+Location, staff, rooms, café
−First floor rooms next to café
Lara
Australia · Couple · October 2026
“Great potential, didn’t meet the standard for the price.”
+Hotel Cen is in a great location, close to stations, shops and restaurants. It’s modern, and the staff are friendly, morning coffee was the highlight of our stay!
−My partner and I stayed in room number 405 we were greeted by an unpleasant smell of damp, we couldn’t tell where it was coming from, the carpet? drains? Air conditioning unit? After 5 nights we still weren’t sure. There was also a strong urine smell coming from the toilet. We slept with the window open and air conditioner on to have constant air flow. This issue is clearly known to the hotel and not isolated to one room as a room on our floor was left open with a portable fan running overnight I’m assuming it was to air out between guests. Yes we did think about speaking to staff on this matter but felt after reading another recent review on this issue that it wouldn’t be worth our time. The air conditioning unit cycled extremely loudly and would wake my partner through the night. The only USB port in the room didn’t work as it had the internal tab snapped off. I highly recommend the hotel look in to getting the adjustable holders for the shower head as there was only two fixed positions on the wall, one stomach high and the other shoots you straight in the face, this makes for a less than pleasant shower. Out of the four hotels we stayed at this was the most expensive per night b
Adrian
United Arab Emirates · Family · October 2026
“Unfortunately not worth it.”
+The concept design is nice. The photos look better than reality.
−Tiny. Overpriced. Dirty sheets. Window literally has dining chairs outside it. Street noise
Sarah
Australia · Couple · October 2026
+Small rooms but perfectly fine. Great coffee at the cafe out the front!
Isabella
Australia · Couple · October 2026
“Lovely stay in a clean, welcoming environment that is located perfectly for getting around Tokyo”
+Perfectly located, friendly and helpful staff. The place was lovely and clean, we were very comfortable during our stay. We had to re-book accomodation last minute and the staff were very helpful and accomodating. The café downstairs is nice too!
−It was a just a little bit cramped, but I believe this is very normal for hotels in Tokyo.
Kate
United Kingdom · Family · October 2026
“Happy, safe location for first time visitors to Japan!”
+The scrambled eggs were a great way to start the day. Good coffee too. The location was a calm oasis in a very vibrant area. Great location for springboarding into Tokyo.
−There were some very noisy people in the next room to me but once they left, the hotel was great. It was nothing to do with the hotel. Good facilities-very pleased to be able to wash clothes!!
Hans-Joachim
Germany · Couple · October 2026
“Alles in allem ein schöne und gelungene Aufenthalt in Tokio. Ich würde es wieder buchen.”
+Spartanisch, aber praktikabel Ausstattung.
−Das Frühstück war ein wenig eintönig. Aber kein Grund dort nicht zu wohnen.
Rahel
Switzerland · Family · October 2026
+Modern, gute Lage, ruhiges Quartier
−Trotz Klimaanlage eher feuchtes Zimmer, keine Möglichkeit Badetuch aufzuhängen, Koffer passte nicht unters Bett, dadurch musste man sich Platz mässig arrangieren, WC Schiebetür liess Spalt offen