Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 9 reviews.
+No hot water. No running water. No heat or A/C. No refrigerator or microwave. Did not accept my Expedia booking.
Crystal
New Zealand · Solo · September 2024
“I didnt stay as I felt too uncomfortable, and there was no restaurant as the site suggested. I left.”
+It seemed reasonably clean with a functional ensuite. Staff were helpful and friendly.
−Very stark and basic and uncomfortable feeling. A bit dungeonlike, and I could hear the conversation at the desk, so they could hear my phone conversations as I arranged another lodging for the night, so I could sleep.
+If I could give this hotel zero stars I would have- what an AWFUL experience! One- don’t expect to have normal things such as water- because in order to “clean” they keep their water turned off and you have to be lucky to shower or do anything in the 5 minute period they keep it on. Two- although your room technically has “walls”, they must be made out of cardboard because you can hear everything going on around you as if they are right besides you. Baby’s screaming, dogs barking, reception with the TV way too loud. Wanna sleep in after a long hike? That’s gonna be a problem here in that with such huge windows the room has no curtains! So rise and shine with the sun. Last but not least- they are in no way connected to Expedia. I paid through the Expedia app and when I arrived they informed me that they are now owed by Expedia for 6 customers and despite me already paying - this is somehow my problem that I have to pay again. Every night I had to look forward to being their middle man with Expedia and finding out a way that I can only pay once for this god awful hotel. As the altitude in Peru can give you a headache as is, save yourself the trouble and choose a different hotel.
Konrad
Germany · Couple · July 2024
“Bad”
+when i left
−everything
Crystal
United States · Business trip · May 2024
“Speak español and enjoy a simple room with breakfast.”
+Comfortable for one night and transport arranged with hotel for additional fee. Best part was breakfast delivered to the room in the am before the arranged taxi.
−Be sure to speak Spanish well here, as this is the only way to communicate with staff. Water is overpriced for convenience, but available at the front desk. A shower curtain would have helped keep the entire bathroom from being soaked upon showering. Linens smelled clean but were stained. Not the best area of town, but very convenient to stadium and airport.
FERNANDO
Peru · Couple · February 2026
+Cercanía al estadio
João Marcos
Brazil · Solo · October 2025
“Horrível, não tinha cortina no quarto, não tinha toalha no banheiro, não tinha tapete no chão, não recomendo”
+Horrível, não tinha cortina no quarto, não tinha toalha no banheiro, não tinha tapete no chão, não recomendo
−Horrível, não tinha cortina no quarto, não tinha toalha no banheiro, não tinha tapete no chão, não recomendo
Alex
Peru · Couple · August 2025
+Atención
−Tal vez el Baño
María José
Spain · Solo · August 2025
“Una buena opción en Cusco”
+El personal es súper amable y el desayuno lo encontré estupendo, es un detalle de su cuenta muy bueno, la pena es que con las excursiones que tenía, en mi caso, no pude aprovecharlo mucho.
−Como se puede leer en otros comentarios el tema del agua es un poco difícil aquí, porque entiendo que tienen ciertas restricciones para regular el consumo. Esto puede ser un poco lata, dado que se puede dar la casuística de que llegues a ducharte y encuentres que no sale agua, por ejemplo, pero más allá de destacar negativamente esto, quisiera decir que, teniendo en cuenta que en las temporadas de secas el agua se corta ya no sólo en este sitio, sino en todo el pueblo, me parece de lo más razonable que tengan un sistema para regular el gasto, puesto que hay que mirar por los bienes escasos. Además, en mi caso, siempre que quise ducharme, con avisar por mensaje para que dieran paso a la corriente fue suficiente, están muy atentos a todo.