Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 112 reviews.
louisewj79
Family · February 2026
“Warm & welcoming hotel”
+Lovely hotel. Incredibly welcoming, friendly, comfortable and clean family run hotel. A very short walk from the station so perfect if you don’t enjoy carrying you or your kids skis. Lovely spa. Owners went above in helping us. An incredibly pleasant stay and would thoroughly recommend!
amand11288
Couple · October 2025
“Wonderful stay it’s a beautiful hotel”
+This is a fantastic hotel for wonderful views and proximity to Grindelwald. The hotel is fantastically clean. The rooms are immaculate and spacious and have amazing views with a balcony across to the mountains. Wonderful breakfast with staff on hand to help. Would highly recommend staying here. Just be aware there is a steep but short access to the hotel and I would recommend contacting the hotel just to check if they can help with luggage et cetera if you have any Concerns relating to mobility. Would gladly stay at this hotel again Louise and Steve, England
+Room was clean and well organized, bed was super comfy and I really enjoyed my herbal pillow! Breakfast buffet was a stunning start to the day and all the staff were very helpful with questions. Spa area was lovely, be sure to give it a try. Only thing I would have appreciated was a mini fridge in the room; as a solo traveler I had to choose my dinners carefully so I did not end up with leftovers and nowhere to put them. Either way would absolutely stay here again!
+We stayed at Hotel Caprice Grindelwald for four nights with breakfast and had a wonderful experience. The staff were friendly and helpful, and although breakfast was buffet-style, they offered specialty coffees and hot dishes like bacon and eggs on request, which added a personal touch. Our room was clean, spacious, and had a balcony with stunning views of the Eiger mountain. It included a kettle with coffee and tea, which was great for warming up in cold weather, and daily bottled water refills. However, there was no mini fridge, so storing food wasn’t possible. We appreciated the pillow selection, especially when my husband switched to a headache relief pillow that helped him sleep better. The hotel is in a convenient location, just a few minutes from the train station, bus stops, Coop supermarket, and restaurants. The free guest bus pass was a great perk for visiting places like Grindelwald First, Terminal, and Glacier Canyon. There’s also a gym and spa, though we didn’t use them this time. Overall, it’s a calming and relaxing place, and we highly recommend it.
Carole
Family · September 2025
+Just blown away by everything about this hotel and its owners. The location was perfect just a short up hill walk from the train station and central for everything we needed. The hotel is just amazing and we could not fault anything at all. From the room to the breakfast and the spa, all wonderful. And the views are absolutely stunning. Alexander, his family and staff are so helpful and friendly we would highly recommend and we hope to be back. Thank you for making our holiday so perfect.
Departure732648
Family · September 2025
“Spacious rooms, convenient to the train station”
+Perfectly situated hotel, right beside the train station, which is very convenient. Our room was spacious and well-appointed. Tip: Ask for a mattress pad, the beds are quite hard. The view from the breatkfast room is fantastic, and the breakfast has everything you could want, though communication about what is available in the kitchen prepared for you wasn't clear. Arrive early, if you come at 955, there will be nothing for you. The male owner is friendly and helpful with providing tips, the female owner made us feel as though we were an inconvenience to her. Less than hospitable, and definitely not friendly.
“Closy family hotel”
+The hotel is slightly elevated and is just a short walk from Grindelwald station, making it both quiet and convenient. The room was spacious and spotless, and the breakfast was delightful, especially the sesame bread and cold cuts. The host’s friendly cat greeted us warmly and even played with us, adding a special touch to our stay. We stayed for five nights and truly appreciated the excellent balance of price and quality of service.
Blayne
Family · September 2025
+Great location, really quiet, sauna is amazing especially after a long days of hiking. The breakfast here is really delicious with so many options, not to mention the view you get while eating. It’s close to the train station and Coop (grocery store). I would come back to this hotel the next time I visit.
+住宿體驗十分好，地理位置方便，步行3分鐘便到車站，超市coop 5分鐘內便到達。房間露台的景觀可望到雪山、Grindelwald的草地，拍照一流。唯一問題是枕頭比較軟身，睡得不太好。
+Buena ubicación, muy limpio, buen desayuno, excelente atención