Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 37 reviews.
David
United Kingdom · Couple · October 2026
“A big site with lots of good facilities.”
+It is possible to swim in the sea via the lower level platform (where there is one of the three outdoor pools). There is also an indoor pool. Lots of sun loungers at a variety of places on the site, all overlooking the sea or by a one of the pools. Huge choice for breakfast and allergy sufferers catered for. The room had a decent sized fridge and facilities for cooking a small meal, with a hob and a microwave,china and equipment. Our room was exceptionally quiet and we loved having a balcony overlooking the sea. We ate at the Lee Hamilton Steak House most nights which was very good (but what a dreadful name for a fairly upmarket restaurant as it made it sound trashy and very American, which it wasn't!). The menu was varied and the portions HUGE!
−Three of the four pillows were pretty lumpy but the bed was comfy.
Andreea
Romania · Couple · August 2025
+Good location (especially on this horrible island, we got really lucky), we had an ocean view room and, even if the pool was between us and the ocean, it was fairly quiet - except for a few hours here and there, when some parents with zero social awareness let their kids scream like crazy in an obviously chill and quiet place, with plenty of people around (apparently you can't have fun just laughing like a normal human being, screaming your lungs out it's a must). We only eat organic (or wild, of course), so we needed a kitchenette, which was ok enough for us to cook everything we needed. ❗️If you need your towels changed, put them on the floor, otherwise the cleaning lady won't change them. The towels are white, fluffy and very clean (which is not a given, as it should be...). ❗️The parking lot is not right in front, but it's manageable. At first we were really upset about it, but then we realised it wasn't so bad, so if you have a car you should definitely rent a parking space, because parking in Madeira is PURE HELL. ❗️❗️❗️❗️❗️ Not related to the hotel, but most important: DO NOT LEAVE YOUR CAR IN A TAXI PARKING SPACE. They WILL slice your tires (at least 2 of them!!!!!). Yes, t
−Weak wi-fi and also weak gsm signal - but the second one is not the hotel's fault.
Matteo
Italy · Couple · May 2025
“Beautiful stay in Madeira”
+We loved our room with a view on the ocean, also the breakfast terrace was amazing with 180 degrees view on the ocean. We enjoyed spa and pools a lot.
−Please book your parking as soon as you arrive, since the space is limited, we were lucky to get one. The lunch and dinner buffet options were not as big as a breakfast one.
Cornelia
Germany · Couple · October 2026
“sehr erholsam”
+Katja und Nelia an der Rezeption sind super freundlich und hilfsbereit. Sie hatten sogar einen Matratzentopper. Wir haben jede Nacht mit offener Balkontür geschlafen und das Meeresrauschen gehört. Es war extrem erholsam. Die Frühstücksterrasse direkt über dem Meer ist fantastisch.
Georg
Austria · Group of friends · October 2026
+Gute Lage (Flughafen, nahe Funchal, gute Infrastruktur, Busverbindung, Restaurants usw.), freundliches Personal
−Wellnessbereich minimalistisch, Zimmerausstattung z.B. nicht verschließbare Balkontür, renovierungsbedürftige Küchenzeile und Bad, schlechte Möblierung, alter Safe (z.B. ungeeignet für Laptop oder Tablets), unpraktischer Eßtisch, Barpreise überteuert, schlechtes WLAN
Campa
Latvia · Family · July 2026
+Excellent breakfast. Very clean. Peaceful. View and beach 10/10. 24h reception super nice and helpful. Private parking affordable (definitely suggest to use), free parking on the street are available only on day time, crowded if you arrive in evening).
−There is kitchen cleaning kit available, but You have to go to reception to get it. Would be nice if it was already left in the room.
Bruno
Belgium · Couple · June 2026
“comfort, rust en vriendelijk personeel maakten onze nacht prima!”
+prachtige ligging, mooie kamer, lekker ontbijt.... voldoende om een extra nacht wegens annulatie van onze vlucht te veraangenamen!
−We kwamen pas laat aan en hadden wat moeite om alles nog te vinden in het (grote) hotel
thomas
Switzerland · Couple · June 2026
“Canico ist nochts schönes und das Hotel in der Massentouri-Ecke aber gute Lage, und bietet alles”
+Frühstück war gut. Für schweizer gutes Brot. Buffet, grosse Auswahl.
−Kaffemaschinen lausig, für deutschen standard wohl ok. Riesen Speisesaal und voll massentourismus. In Speisesaal kommen 3 oder 4 Hotels...Massenabfertigung.
Michel
France · Couple · March 2026
“Séjour découverte”
+La gentillesse du personnel, notamment au bar ,La variété du buffet sans abondance, le cadre donnant sur la mer et la propreté des lieux.
Monicha Anethe Nymann
Norway · Couple · March 2026
“Fantastisk utsikt”
+Vi fikk et flott rom stort på vår bryllupsreise🌹 En flaske med sjampanje og en hyggelig hilsen til oss 🕺💝💃 nydelig frokost buffet 🤗og nydelig de som jobbet i frokost buffeend.Fantastisk utsikt.