Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 108 reviews.
“amazing hotel”
+We like how convenient the location is to train station. Everything is walkable. Breakfast is amazing. Our room is and bathroom is spacious, coming from a cruise ship (we appreciate the space). We love how we were given an ancient key to our room. I love the furnitures and decorations. Feels like we're in Italy.
+3 mins from the train station. Breakfast is good. 24 hrs front desk. However, hotel is old ( can’t ask everything).
Bruce
Family · February 2025
+Very low quality hotel but conveniently located near the Academia bridge. We were across the street in an unstaffed building. Front door was found open on multiple occasions. Walls were thin so heard neighbor rooms until late at night. I originally booked another hotel, also Belle in title, near the train station and was given this one at the same rate so I felt it was a bait and switch.
+The most horrible and creepy experience staying in this room you cannot even walk around. The bedroom is super small, the bathroom everything was broken holes on the walls. The bathroom is a joke. You can’t not even fit there in overall negative experience. The room has smell, dusty and moldy. We got sick with allergy just staying one night. They also assigned us a different room than the one we booked. If you want to have a nice experience in Venice, stay away from this hotel.
+Hotel is in a great area. Staff friendly and hotel clean. However the room was the smallest I have ever seen. The window was also small, looked into an alley with scaffolds and smelled really bad. Room noisy from any foot steps from above. Unfortunately for Venice you must put up with these issues if you want to pay a little less.
Jordanyoungphoto
Couple · October 2024
“Would stay again.”
+The hotel was so bad It was funny... Very faulty towers. Which actually made it quite good. Everything in the room seemed to be broken or held together with duct tape. The elevator was attached to the room wall so whenever someone went up it was like going to space. I would say this was our most expensive hotel and worst. we had another 2 in Venice and 2 in the dolomites. All of which were lovely and cheaper. My partner had to leave after one night to catch a train and in the morning got given a breakfast bag which was very nice! This however seemed to confuse the staff and meant for some reason I was turned away from breakfast when I turned up in the morning. I didn't mind I just went and had coffee elsewhere... But they were quite rude and walked away when I was explaining what I thought the confusion was. Decor is bonkers. Kinda loved it.
G2087YWjohnc
Couple · October 2024
“Not maintained, won’t stay here again”
+Old world charm but not maintained. Good location, good breakfast, nice staff, but we won’t return. There were moldy spots, loose tiles, dirty carpets, water stained walls from prior leaks, no safe in rooms. One room had a safe, but it wasn’t functioning. The hairdryer was taped in place, the paint on the ceiling was peeling in places. When we complained they offered a different room, we changed rooms, but each was barely acceptable. The last room could have been nice ; there was a small balcony, but the TV didn’t work, there was no safe, and the air conditioner didn’t work.
pcsons
India · Couple · September 2024
“Dont book this hotel”
+I had a disappointing stay at Bella Epoque Hotel. The room was way too small,more like a cubicle, literally leaving hardly any space to move around. The shower cubicle was minuscule, making it difficult to even wash comfortably. There was no iron provided, and I found the room highly overpriced for its standard. While the hotel has an elevator, it made a screeching noise every time it was used, which could be heard in my room which was next to the elevator. My room, 210, was right next to the lift, so it was quite noisy. The carpet in the room was worn out and discolored, and the flush didn’t work properly. The air conditioner also had patch work. There was no drinking water provided in the room. This is by far not a 3 star hotel which they claim to be. Vegetarian options for breakfast are very limited, all they offer to vegetarians is corn flakes and fruits. On the positive side, the hotel is very close to Santa Lucia station. Overall, the place needs a lot of repairs and updates. I wouldn’t recommend it unless significant improvements are made.
Excursion23584786632
Ireland · Couple · September 2024
“A reasonable hotel with good location”
+Having read some mixed reviews about this hotel, I came here with some apprehension - but was generally pleased with my overall experience. First up, the location is very good if you're arriving into Venice by bus or train - it's right beside both and easy to find. We arrived early and were very pleased to get checked in right away (so few hotels do that anymore). The room quality was good as was the bathroom and there was a wall safe - but no instructions. I can usually figure these things out but this one defeated me. Went to call reception for help - but the phone was disconnected. Came back later and the room was quite warm and went to turn on the A/C - but it was broken. Call reception? Not from a disconnected phone! Breakfast was reasonable and food selection not bad - though the wait staff will never win prizes for friendliness. Price by Venice standards was not the worst and, by those same standards, probably good value for money. Apart from those glitches, our overall stay was reasonably good and I might even return
+Room was very dark, it felt dirty, mould on the ceiling and shower doors, put it this way after a great evening I was not looking forward to going back to the room. This hotel needs a lot of TLC, I was not a cheap hotel many other better options. I would not recommend.