Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 11 reviews.
+Hotel pulito, accogliente buon rapporto qualità prezzo, colazione da migliorare
“Hotel Balcony Review”
+Hotel Balcony is in nice hotel that is located in a really beautiful neighborhood, in the center of Kutaisi. It is near all the best attractions! The owner, Nona is very kind and accommodating! It is such a great value for the amazing stay you get! Free breakfast, great balcony views, comfortable beds, fancy building! Very happy overall and I have high standards!
+not good
“Far below 4 stars”
+It was difficult to find, poorly marked in the street. Our room was without a window. We asked for a change but it was not granted. The room was very humid, we had all our things humid and the towels never dried. Toilet flush was faulty.
+I don't know if it maybe just opened? But they had no staff. I waited about 15 minutes in the lobby. Then texted a number on the wall, a guy came who didn't speak English and showed me to a room. He never asked my name or anything nor gave me a key. No information on breakfast or anything. I was only there one night be never saw staff.
Ahammed Pressly
February 2024
“Good for a quick over night sleep over.”
+I wouldn’t call it a hotel , it’s a home stay. Very friendly host/owner , she was still smiling when giving us keys of the entire property when our group checked in very late in the midnight. Don’t panic when the google location ends in the middle of the road as you have to pass through another narrow pathway to reach the property. Should have been a great property during its prime time , now kind of bit worn out. Our goal was only to sleep after we arrive in kutaisi check out in the morning to leave to other destination. Owner/host helped us to order McD in the midnight as nothing else was open on the way from airport.One big issue was the barking dogs through out the night from outside the property which you can hear full time in the midnight. Very basic breakfast which will help you not to get hungry. Very pleasant hospitality for a sleepover place.
Verified traveler
January 2024
“Worst hotel in experience ever!”
+The room we got was ice cold, not heated in advance and the first night we slept in 14 degrees Celsius. When we took a shower we noticed a leaking faucet. The toilet flushing button was broken too. The beds were of poor quality, and back ache is guaranteed. No one working in the reception and difficult to communicate in English. The ladies in the kitchen only understood Russian and Georgian. The breakfast which was included in the price, Is not suitable for vegetarians. The location is ok but difficult to find even by taxi driver at night. This hotel/guesthouse is not suitable or recommended for any foreigner or tourists. Minimum standard and very poor communication. Even our complaints were ignored and we shortened our stay and changed hotels.
molpet01
Hungary · June 2022
“Stay there!”
+Hotel Balcony is a really nice, and charming place, with kind staff, and correct rooms. It's just 600 meters from the city center, easy walk within 5-6 minutes. Most of rooms have a great balcony, with view to the cathedral. Hotel also have a pool and roof teracce. Pool is quite small, but there is, and can be enough for refreshing. Some details of the hotel is a bit run-down, but overall this place is a good choice if you stay some days in Kutaisi. Wifi OK, breakfast is more than you expect:)
“Hospitable & Helpful Owner!!”
+Though this is a Guest House and not exactly an hotel, the hospitability of the owner - Teo makes this a wonderful place to stay. She and her family are very accommodative and would go out of the way to help you! Location is at a walking distance to most of the facilities.
journeysfromgermany
Germany · June 2021
“Best Place to Stay in Kutaisi”
+Amazing views from the rooftop, awesome modern house, with a kitchen guests can use, very kind and friendly owner who was always super ready to help! No complaints at all, we were offered free wine on arrival and some sweets too, real Georgian hospitality, madloba! Guesthouse is 100% open despite pandemic