Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 24 reviews.
TomiV352
Group of friends · April 2019
“Good, cheap, basic hotel”
+It was my second visit of Hotel Azayla in Asilah in last year. This time i didnt booked even, just arrived, as i was sure there is no season yet, and they will have a free room for two. And i was right. Hotel was almost empty, which is very positive thing, as the walls are very thin, and there is no soundproof, and sometimes its difficult te get a sleep in all the noise of all guests. Simple hotel for night or two to discover old Asilah. Very recommended. Very helpful management.
moralla
Group of friends · October 2018
“Shady aggressive managers, like finishing a good meal with rotten dessert”
+We hired a room with sea view and when we arrived they wanted to give us a smaller room without balcony. Then then gave it to us as a "favor" despite that it was a 5 stories hike - the lack of elevator is not really advertised. We were still happy even after some lights were not working properly as the room was very clean. The problem came at checkout. First, not check out bill. Then, suddenly they do not take Amex, and became very aggressive and try to coerce me into drawing money out of a bank. According to them, the problem was with my card.The problem is I had made the reservation with Amex through Booking. First, I requested they call Amex and charge me manually, but of course they do not have any agreement with Amex, which they never acknowledged. Then I requested they call Booking, so I could pay Booking and Booking pay them. They continued bullying me into drawing money out of the cashier. I found the Booking number and Booking told me that it was their duty to accept my card. The situation was really unpleasant until Booking mediated. Really terrible and a waste of our time. Its like finishing a good meal with a rotten dessert-
TomiV352
Solo · October 2018
“Very clean and basic hotel”
+Super clean, very good location, close to grand taxi, Medina, restaurants Could be a bit noisy when hotel is full, as the rooms are not soundproof at all. Popular also by Moroccan families. During my stay it was fine. No lift! No shampoo, just liquid soap for hands.
cmelbouzaidi
Family · August 2018
“Hotel Azayla in Asilah”
+We had a room for a family of four for two nights. It is extremely basic but also the rate is very cheap. You get what you pay for. Cleanliness (bed linens, towels, etc.) is questionable. No shampoo was provided. Bathroom sink needs plumbing and door to bathroom is smoked glass (like a shower door) so not much in the way of privacy. Location is very good and Wi-Fi signal was just fine.
collins640
Couple · May 2018
“Was Fairly Sketched out”
+My wife and I stayed here for a few days during our trip in Morocco. There was good and bad. The location is great and Asilah is really easy to navigate. The location gave a great jumping off point for getting around. On the bad side: At night, there was a remarkable amount of yelling and banging. We were kind of uncomfortable at one point and considered changing hotels. Our sheets were dirty and we had to ask for new sheets when we came in. We also had no towels and had to ask for those as well.
468meenav
Couple · November 2017
“Great place to stay”
+The hotel is located within walking distance to the seafront and the restaurants. It doesn't have the "bells and whistles" provided by other higher end hotels, however, it was clean, comfortable and the rate was reasonable. Exceptional service provided by the staff as well. We had a problem with the air conditioning unit and it was resolved in a very short time.
“Clean, strong wifi, hot water, friendly staff”
+Taxi fare from train station to this hotel is 20DH (around 3km). A relaxing small town and next to the sea, not much to visit. Worth to stay at this hotel with private bathroom (around Eur30 including tax)
Verified traveler
October 2017
+My room was small and the WiFi terrible but still a great place.
“OK, but needs improvements”
+Pros: we stayed in the double room with terrace, and the terrace was large and the view of the sea was lovely. The room was also very big, with a two couch seating area, which could probably sleep a couple of more people. The person who checked us in was very nice and helpful, and the man who was there in the afternoons (can't remember his name), helped us get a private grand taxi direct from Asilah to Chefchaouen for 600 MAD. It's also in a decent location, not far from the medina or promenade, though a bit of a walk to the nicer beaches north of the town. CONS: This is a big one, the bathroom had a horrible septic smell the whole time we were there, and the toilet was dripping from the back making the floor wet. When we told the front desk, their solution was to give us an extra towel to lay down on the floor to soak up the water. We dealt with it mostly because we were exhausted and didn't want to have to pack everything up again to move rooms. The room also had some light switches that didn't work and the bed was a bit sagging, though comfortable enough.
moukrimem
Family · August 2017
“Nice Hotel”
+Azayla hotel is a nice and clean place to stay at. The front office gentlemen did everything to help us park our car in front of the hotel. It is a bit hard to find a spot to park your car. My brother and I liked the quiet and smallness of Asilah. The colors and arts on the walls are pretty amazing. We also had great fresh fish at nice restaurants only a few minutes away from the hotel. You can pretty much walk anywhere from the hotel. Great location. The beach was ok. We were not too crazy about it. There is a lot of work to be done to address the cleanliness of the beach.