Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 49 reviews.
Avux99
United Kingdom · Family · January 2025
“Breakfast!”
+Didn’t stay here, we used the Hotel Ali 5 days out of 6 for breakfast whilst we were in town. Unlimited food for 49MAD, can’t complain too much. Didn’t have eggs on one of the days for some unknown reason, apart from that, this place always set us up for the day - we weren’t usually hungry again until 5/6pm!
Solotravel337
Solo · September 2024
“Decent hotel in the centre of Marrakech”
+I had a nice stay at Hotel Ali, conveniently located in the bustling centre of Marrakech, with a currency exchange and location right next to Jemaa el-fnaa square. Lots of restaurants to choose from nearby and links to transport. The room, although basic, was clean and comfortable and featured aircon, which was necessary with the heat. It also had a nice balcony. The staff on reception were very helpful, particularly with regards to excursions; Ouzoud waterfalls are a must see! WiFi connection and the opportunity to buy bottled water throughout. Like most hotels, external noise could be heard; wasn't too bad but if not your preference, be sure to bring earplugs. Room keys were to be returned on leaving the building; understandable but not ideal. There was also no safe in the room. Overall, very good value with free breakfast and everything on your doorstep.
B5761RJsusanr
Couple · August 2024
“Ali.hotel”
+Stayed in hotel Ali lots of times its a cool place always buzzing with life right in the heart of medina everything on your doorstep here the real morroco.rooms with big balcony comfy beds plus added bonus of a lift in it. Hind at reception so helpful great English and goes out of her way to please you don't know what they would do if hadn't got Hind she's the best .rooftop restaurant lovely plus the breakfast is in abundance and lovely .I'd rate this place 10 out of 10.thanks Hind for your kindness.
Dogcater
Couple · May 2024
“Very bad experience!”
+Very bad experience! Booked a double room 3 weeks in advance. Got to the hotel....which was very busy...there was a massive queue outside waiting for the currency exchange. Had to push our way through to get to the hotel reception. Told the lady on reception we had a reservation....she was very rude and told me the hotel was full and I had no reservation. When I insisted..yes I did ...and showed her my confirmation of booking...did she then look and 'find' me on her reservation list....no apology from her. The roo Itself was OK...but it had five beds...we had to go and make sure we weren't going to be sharing our room with someone else! We were woken by drilling and banging after 12 midnight....me and my partner both went down individually to complain...the guy on reception did nothing..until we threatened to call the police. We will not be staying again.
Q6115NJvirginieg
Family · February 2024
“Very noisy, cold welcome and sardin-like room for five”
+We were offered one room with 7 beds, stuffed like sardins in a tin, while our guide had booked two rooms for five! No other room available, 8pm, no choice but to accept. In the room: TV and aircon did not work, there was no window except one opening on a little laundry room ( the person did open the window at 10pm, waking up our son), and tap evacuation in the bathroom was blocked. 2 towels for the five of us. We were offered ONE other room,slightly better, after one night (3 night stay). No discount no apologies, not even a smile. Greatest drawback remains noise: people talking in the corridors at all times if day and night. Breakfast was very nice, though.
susanrE7690WW
Couple · January 2024
“We have stayed here 7 times out of 9 visits and will never stay anywhere else now.its just the best location and value for money”
+Gave ali a 5 out of 5 because its worth it.its great value for money. Its in the middle of everything so no need to taxi to shop the owners and staff are super nice and it has the best exchange rate in marrakech that even outside visitors travel for the value it gives .the rooms with balcony are cosy and huge balcony to sunbathe and watch all the livelyness of the medina .ali has 2 restaurants the one on ground level has the best burgers in medina food is quality for us Europeans.
nonaMadrid
Colombia · Group of friends · December 2023
“Bad experience in the exchange point of the hotel”
+We had an issue in the exchange point of the hotel, which seems to be the best one in the city. The guy in the exchange point asked to enter the PIN number twice in the payment system because, apparently, it did not work the first time. We got the dirhams we asked for, but we got two charges in the bank. When we realized that, we went back to the exchange point but the guys were quite rude and they were not willing to check anything to help us. I do not want to think the treatment was so bad because we were four women, but they asked for our guide and told us to go to the police. On top of that, although this place is famous for not charging any commission, today they charged a 5% (it was adviced, the paper was just below the one that said they do not charge commission). Our bitter experience in Marrakesh. Quite disappointed, we had already gone to that place without a problem.
BENAULT
Group of friends · March 2023
+L'emplacement excellent. Le rapport qualité prix
+Schlecht
CARLOS CORTIJO
Family · December 2022
+Bien situado. Un poco ruidoso