Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 149 reviews.
Daviddavies96
Solo · May 2026
“Amazing Hotel”
+Amazing hotel, very clean room, breakfast was delicious, located in a perfect location to see the old town, staff were lovely and very friendly, would definitely recommend staying at this hotel.
S3025VZmarkr
Family · April 2026
“Pleasant stay in the heart of the old city.”
+Clean, quiet rooms in the old part of the city. Easy walking through the old town. And a short walk from the main train station. Breakfast was tasty and an added bonus. Friendly atmosphere and a good value. We would stay there again.
WhiskiedWanderlust
Couple · March 2026
“Basic but Good”
+The room was very small and bare-bones, but for one night it was fine. Location is great , walking distance from the train station and plenty of bars and restaurants. The breakfast spread was surprisingly good.
2much2c
Family · March 2026
“Perfect Hotel in Old Town”
+A special small hotel in the heart of Old Town. The rooms were comfortable, great breakfast,which is included, and really friendly and helpful staff. Wonderful restaurants and shops in the surrounding area. It was a good value and was a great stay.
399giorgost
Couple · March 2026
“Ideal for a city break”
+The hotel was located within walking distance of Zurich’s main railway station, which makes the location ideal if you are planning to take small trips outside the city, such as visiting the Rhine Falls. It is also situated in the historic center of Zurich, and all the major attractions are very close and easy to reach on foot. The hotel is on a charming small street in the old town, surrounded by the picturesque atmosphere of historic Zurich. There are also several tram stops right nearby, so you can easily take a tram to any part of the city. That said, the location is also perfect for exploring the city simply by walking. In addition, some of the best restaurants and bars in the city are located in the same area, so it is very convenient if you want to enjoy great food and drinks without having to travel to other neighborhoods. The room was spotless and very comfortable, and the bed was excellent. The breakfast was also very good, with a nice buffet offering a variety of options. The staff were extremely friendly, polite, and helpful. Whenever I asked for information about train schedules or how to visit different attractions in the city, they were always ready to assist. On one
netllama
Couple · February 2026
“ok for a few nights”
+we spent one night here at the end of our time in the country. The location is great and very walkable for nearly everywhere a tourist might visit. Our twin room was small, and spartan, with one small window overlooking a very noisy alley (lots of drunk people screaming late into the night). Its likely not a great sign when the hotel provides earplugs in the room. The wifi worked well. Beds were ok, but very scratchy sheets and duvete. Staff were ok. The breakfast was pretty good.
227hristoa
Business trip · February 2026
“A Consistently Excellent Stay”
+I’ve been staying at Hotel Alexander regularly for work over the past few years, and it’s always a great experience. The hotel is lovely and perfectly located, but the real highlight is the staff , always friendly, welcoming, and professional. A special thanks to Marc at reception, who consistently goes above and beyond to make every stay enjoyable. Highly recommended!
travelingtexas2017
Couple · February 2026
“Highly recommend this Altstadt location hotel”
+Great location in middle of Altstadt (Old town) Zurich. Very clean, modern and comfortable rooms. The staff was most friendly and helpful. Very nice breakfast provided. Also offer choice of water (still or carbonated) and fresh fruit on each floor as well as minibar in room.
DirkW107
Couple · February 2026
“Zurich = expensive”
+There is no escaping the fact that Zurich is an expensive place, so it is not easy to find a good hotel that charges less than €300 per night and has a practical location. Hotel Alexander does. In the middle of the most popular street in Old Town and within walking distance of most major attractions - including the train station (600m, walkable if you don't have heavy luggage) - it is very convenient. The property is old and the hotel has to function within the constraints of the building ; that means tiny foyer, small rooms, mini & slow lift and narrow corridors. On arrival, I explained to the friendly receptionist that we were on a 6-week trip and had substantial luggage. He was most understanding and gave us the option of chosing between 2 rooms, which we inspected. Frankly, both were very small, but we very much appreciated his flexibility. We picked room 203 and organised best we could. It overlooked the square in front and had the facilities that you come to expect : small fridge, safe and TV with good choice of channels (including international and apps). The bathroom was similarly compact, but hygienicaclly tiled floor-to-ceiling and a heating rack for the white towels. Bre
christopherb892
Couple · December 2025
“Clean and good location, but that is about it!”
+Great location, mis-sold on the room. The location in the old town is great for exploring Zurich, and the hotel itself was clean. However compared to the images on the website when we booked the room we received was much different. They have misrepresented these rooms and on reflection you can see a common theme of people who have had similar rooms saying the same thing on here. It may be that if you get one of the rooms as pictured you may have a nice stay, but beware you may also get the room we got! The bed was worse than any hostel I have stayed in, the mattress was very thin and every turn or movement could be felt. We must of only had about 3 hours sleep, the room was also roasting hot, which meant leaving the window open, which in turn meant hearing the church bells every hour, until the room had cooled enough for us to be able to shut the window. The bathroom was clean, but very small with a big chip in the shower tray and a shower waste which was broken. I am just glad it was only for one night!