Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 151 reviews.
552shaunah
Couple · April 2026
“Super stay”
+We had a lovely stay at hotel 87. Fred at the front desk couldn't of been more helpful. Super customer service. We would happily return again
TastyTrips
Solo · April 2026
“2026 Easter Trip”
+While the location of the hotel is excellent and very convenient for exploring Rome, the overall experience fell short of expectations. Despite having a confirmed late check-out, the room key stopped working at 11:06am, which created unnecessary inconvenience. Communication on this matter could have been handled more effectively. The room itself is in poor condition, with visible wear and tear throughout,scratched furniture, inadequate lighting, and a generally small, somewhat claustrophobic layout. While the bed is comfortable, the linens are too short and do not properly cover the mattress. Cleanliness is acceptable at a surface level, but attention to detail is lacking, with dust noticeable on frames and in the bathroom. The shower is particularly small and restrictive, which may be uncomfortable for many guests. On a positive note, the bathroom amenities are of good quality. The gym is unfortunately not usable: it is dirty, poorly maintained, and lacks basic essentials such as towels and water. The equipment is outdated, some of it not functioning, and the space itself feels neglected, with no air conditioning and an unpleasant environment. In-room amenities are limited. The TV
147babatunded
Solo · March 2026
“Excellent empathetic service. It was a shame that I could stay just for one night.”
+I say: the night time receptionist here returned my faith in humanity. I say: the hotel won me over through empathy. I got somewhat careless at Termini Metro station after a long day and succumbed to the hospitality of what appeared to be pick pockets of Romanian origin. This resulted in a series of events that had me wondering the streets of Rome at about Might. This gentleman supported me sufficiently so that I could have some sleep, a shower, and breakfast in time to register for my marathon event. The hotel room and discounted price was not bad,either. I was even allowed to store my luggage to enable me register.
P3251VRkais
Couple · March 2026
“Would avoid if you want a relaxing experience”
+Very disappointing stay. We were only here for a short two-day trip and unfortunately the start of the stay was completely disrupted. The Wi-Fi in the room did not work and I raised this with staff three separate times. Each time I was told it was working normally and the response felt dismissive and condescending rather than helpful. It later became clear that the Wi-Fi was not working because of the leak issue in the room. The room temperature was also showing 26°C and we were told the air conditioning was not available and only ran in fan mode, which made the room extremely uncomfortable, especially overnight. The biggest issue was a leak in the room. The following morning we were woken up by multiple members of staff entering the room to deal with the problem, which was not a pleasant way to start the day. We were then moved to another room located in a completely separate building across a very busy street, meaning we had to walk back and forth between buildings with our belongings. For such a short stay this disruption had a significant impact on our trip. What is most disappointing is that when the issue was raised afterwards, the hotel reported that no Wi-Fi complaints had
R5643VHmarinas
Couple · January 2026
“Great weekend stay”
+Hotel is situated very well. Walking distance to the Spanish steps ect. The service was very good. There is a nice spa area and gym. They have a nice rooftop bar. Stayed in the superior room which was nicely decorated and clean. No complaints . Would recommend
Graceduffield
Couple · January 2026
“Not a 4 star hotel!!!”
+We picked this hotel due to the photos online and the modern style of the hotel along with the cleanliness and the factor of the pool and spa. I booked the “annex” room in the hotel, upon arrival we were taken to completely different building a few minutes walk from the actual hotel. It could have been specified when booking it is an actual whole other building. As a young couple it was scary walking in as the building was very old and run down with the lights not working properly. Don’t get me wrong the hotel room was as described apart from the very mouldy bathroom window. Along with no wifi at all for the entire trip and having to use data roaming. We booked the spa the day before for 5pm, the hotel reception advised there is maintenance until 3pm and should not be an issue. We had come back early from site seeing, got changed into swim wear to go to the hotel pool to be told the spa is not in use, we were not made aware of this which is inconvenient as this was planned into our day and the staff had no sympathy regarding it.
joannajD3234GQ
Family · January 2026
“Hotel with excellent location in Rome!”
+Perfect location, easy access to all touristy sites in Rome! We were the lucky ones who were able to get a room in the main building! Room was quite spacious for all our luggage. Bed was comfortable. Room was not noisy considering ours faced the avenue. The only drawbacks: terrible shower & tub, very hard to take baths in both. Also, shower & S&C pumps didn’t work and they were inconsistent with soaps so that was tricky! Aside from that, all good. I would stay here again in our next visit to Rome because the pros of the location exceeds any cons!
g_khank971
Couple · November 2025
“My worst hotel experience ever”
+My worst hotel experience ever! First of all, we were supposedly given a suite hotel room. The bed was completely broken, as was the sofa bed. As a bonus, the bathroom was dirty, with both the toilet and shower left unfinished and covered in sealant residue. Airing out the room was not an option because this room (509) overlooked the interior walls of the building, supposedly a suite (what a joke). Finally, after complaining for a long time, we were moved to room 209 the next day. This room was fine, considering the circumstances. That same night, my grandfather passed away and we had to leave the hotel to fly back home. We left behind four full days that they sold to new hotel guests on the spot. One compensation was good, though: we would stay in touch. Long story short, Booking.com contacted them to get some of the money back because of the extremely unpleasant situation. But as expected, the hotel doesn't care about this situation at all! People, stay away from this hotel, it's worthless. The Booking.com employee even agrees.
francamM5794HI
Group of friends · November 2025
“Great location, expensive coffee!”
+In terms of location, you could not fault the hotel, it is very central and pretty much all the main attractions are within walking distance. The room was very clean and amazingly quiet since we were in the city centre, but we were lucky and got a room which didn't face the main street. Reception staff were really friendly and helpful. The only small caveat - don't order an espresso at the restaurant next door, 1. they use cialde and 2. I was charged 5 euros for it - come on guys you are not Sant'Eustachio! - and then had to take it to the table myself!
tkO9049LL
Couple · November 2025
“Restaurant is a big negative, hotel nice though”
+Location was great, staff were friendly, room was small but nice. Wouldn’t stay here again though as the staff in the restaurant attached were very rude on two occasions.