Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 11 reviews.
+- hotel is promised with pool and gym. Was told they cost ¥258 extra; excuse me! One main reason we pick to stay is for a gym in China. We also picked it because it has a pool. Hotel does not even allow us to visit the pool without paying. - room is filthy. And very dark and think hotel hopes guest will not see the stained filthy carpet and bed. Wires to lamp were broken. - AC or heat keeps going and broken. Can not adjust and no window. Crazy place like a dark room in movie. We got a single room which we only ask for a place we can stay, read a little, and sleep well. Guess not -
“Back for a second stay”
+Second time staying at Hot Spring because of its location being near to the family's residing unit. Check-in wasn't fuse free, as the CRO had difficulty finding my booking - reason being, they didn't register my surname (reservation name was different from that of passport). A deposit of CNY200 is required. Got a loft this time, and the room was great. A maisonette unit with 2 single beds at the first floor, and a double bed at the 2nd. Suitable for a family of 3-4 pax. The room is slightly run down, with stained wallpaper, damaged switches, etc. The bathroom has an elegant bathtub and a standing shower. There's no fridge nor safe in the room tho. Love the great housekeeping as they replenish the supplies, regardless if that from the previous day has been used. Hotel is within walking distance to eateries, market, shopping mall and MTR. We will definitely stay here again during the next visit - hopefully, the checking in is more efficient then.
“The GPS location on the website is incorrect”
+I found the GPS location on the website is incorrect. I send a message to the hotel for giving in the hotel name in Chinese language. I walked until found the hotel. Here, this is hotel location on GPS at 39.863147, 116.434585 on google map.
Verified traveler
August 2018
“Zwembad”
+Het zwembad zou gratis zijn volgens de gegevens op Expedia echter ter plekke werd ons een bedrag van bijna 40 euro per persoon in rekening gebracht. Bij verlaten van het zwembad werd dezelfde dag wederom dit bedrag gevraagd. Even s ochtend zwemmen, stad verkennen en dan aan het eind van de dag nog even zwemmen werd dan ook een dure hobby. Entree van het zwembad loopt via het mannen en vrouwen gescheiden naakt gedeelte voor mijn dochter was dit niet leuk en rede om niet meer te gaan zwemmen. Eerste keer werd ze door niet Engels sprekende staf de lift in geduwd naar het dames gedeelte en had ze geen idee wat er allemaal ging gebeuren. Na contact met Expedia hebben zij aangegeven de kosten te vergoeden maar dit was voor ons niet de oplossing
“北京観光スポットに近いホテルです”
+自分が泊まった時、たまたま空調が壊れていて、暑かったです。 ホテルの従業員は日本のように、いちいちお辞儀せずにすれ違っても何も言いません。 文化なのできにしないでください
Verified traveler
May 2018
+Bat hotel no ac,por service,nocomunicacion
“Look elsewhere.!!”
+The only decent thing about this hotel is the location and even that’s not great.! This is maybe a 2 star place and the last thing they want to do is be helpful or make sure your comfortable.... do not stay here.! And I think camping in the forest is a good time so trust me when I say this place is horrible. First room had a used condom on the floor and second room that I paid to upgrade was an absolute wreck... rotten walls and they never vacuumed once... air never worked and the maid wouldn’t even clean our glasses. Such a gross place.
+Happy and comfortable experience! Will book again in future trip!
“Business trip to Beijing”
+I stayed in the hotel for 2 nights on a business trip. The hotel is located in residential area, 10-12min walk from the nearest metro (subway) station. Well maintained property. Breakfast: not much variety, but OK in general. In addition to traditional Chinese dishes they have eggs, fruits, pastry, orange juice, and coffee. I booked it because of hot spring spa, however I did not have time to go there. The entrance fee is 258RMB
Verified traveler
August 2017
“A few problems for international guests”
+Well, need to be remind receptionist to register arrival with police if you have a 72 hour visa waiver. Otherwise possible trouble when leaving country. Internet access problematic, need chinese mobile phone to get access.