Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 16 reviews.
571DavidB571
Australia · Couple · June 2025
“Avoid the fourth floor”
+Our room was on the fourth floor and was really an attic. I hit my head many times. There was no aircon and the room was too warm despite the open window. The bed was huge and comfortable. The heavy doona was unnecessary. The shower was small but effective water flow was impressive but room was minimal. Breakfast was good. The Ham was excellent. Coffee was average but fruit juice was exceptional. The lift was very small with a maximum capacity of 6 (very good friends).
scottwells004
Singapore · Family · January 2024
“Hillsite Management are amazing and could not do enough for us !”
+I would like to share what an amazing experience that the manage of the hillsite gave us during our stay. Due to the VERY poor unprofessional people at booking.com - who over booked our accommodation and then cancelled our whole week stay without telling us whilst we were on the phone to them, the then Hillsite management could not do enough for us to ensure my family had a nice roof over our heads and that we enjoyed our holiday as much as possible. Please book directly with these guys and you will have the best experience as you ski straight from the slope into your room :-) Thanks again to the Hillsite management for your gracious hospitality. To Booking.com, unfortunately you were VERY poor and VERY unprofessional and could not care if we had no where to stay during the peak season. think twice before using booking.com again.
shaharo2022
Family · February 2022
“Great service”
+I am visiting next week the hotel for the second time, unfortunately once again we have unexpected injuries, ski season you know… for the second time the hotel is being considerate and this nice service is above its amazing location just next to the lift. We look forward for amazing ski and enjoying the hotel once again Highly appreciated
FloopySandlet101
Switzerland · February 2022
“Worth every penny.”
+What an amazing surprise! Hillsite Hotel Flims exceeded all of our expectations by a mile. To start with, the entire experience is contactless, making both check-in, check-out, room access, garage access super smooth. You get all the necessary codes upfront and can just focus on getting settled as relaxed as possible. No queues at reception, no unclear instructions on how to access or do what. Everything is simple and clearly explained. In addition, the room we were in was considerably more spacious than what we are used to in "mountain hotels". The two of us, together with our dog settled in for the long weekend very comfortably, with ski equipment going into a warmed room. Apropos skiing: in case you haven't noticed, the hotel is approximately 3 minutes away from the main ski lift of Flims. So, frankly you need to just wake up at a reasonable time to be one of the first on the slopes (managable even with an apres ski hangover :) ). If we would like to highlight something, the cleaning ladies we bumped into during our stay were not initially the friendliest, but let's be honest, it wasn't so bad to change our score and statement that this hotel was one of the top 3 best experience
Santacruz84
Switzerland · June 2021
“Great price, fully self-serviced hotel”
+The price for what you get is extremely fair compared to other hotels in the region. Also it is located immediately next to the lift in the center of Flims. We were surprised as there is no staff employed in the office and you just receive a code for the garage and the room. But that was a very smooth and fast experience as the cumbersome checkin procedure could have simply dropped.
“Perfect location, friendly staff”
+The hotel is conveniently placed in the center of the flims village, close to restaurants, coop and the main lift for the ski/hiking resort. We were welcomed by Werner that was extremely friendly in telling us how should we plan the activities during our stay. Rooms are quite big, clean and confortable. Really high value for a very honest price. The only drawback is that the structure does not offer breakfast. Anyway, there is a coop 50m away, so at end is not such a big deal
710joannat
Lithuania · Solo · March 2020
“Great location, nice, but certainly not a luxury place”
+Great locatiin, straight on slopes, ski rental in the building. Clean and all. But gym was really rusty, breakfasts just simply and plainly bad, and restaurant closed for the duration of my stay. No kitchenette in the room, nor accessible kitchen for guests. Overall, I sincerely recommend, but do not keep your hopes high. Oh, and price on booking.com was 3 (!) times lower than on their site :)
“Location perfect, hotel outdated”
+Only 50 meters from the main lift to enter the Flims ski resort. So location is superb. From the outside it looks quit nice but once you get in, you find out that it is all old fashioned. The hotel could be super with some renovation work.
“Decent stay”
+Positives: good location, in terms of 5 minutes walk to the ski lift, as well as to the supermarket or a couple of restaurants. Good size of the room. Saunas available, with few other people there. Friendly staff. Negatives: location has pros and cons - the cons are it is a loud one, the bars are both at the ground floor and across the street. It is hot in the room overnight even with heating off, but you cannot open the windows due to noise. Little selection of food for breakfast, as for the 4-star hotel. Parking is available only as a paid underground one - no free parking (which I am used to at the hotels in Alps)
alicebmc03
Switzerland · Family · August 2019
“Great location, wonderful service”
+We made a last-minute decision to stay in Flims, and this hotel had the best deal. Our room was lovely for the 4 of us, great bathroom, beds, and view. The management is new since June, and the hosts are super friendly and helpful. The breakfast (not included our room price) is a traditional Swiss buffet and very generous. We will be back!