Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 45 reviews.
Monica
Singapore · Couple · March 2026
“Friendly staff , value for money comfortable stay”
+Good location
−Onsen a bit small
Linda
United States · Couple · March 2026
“Great location to access the buses for skiing.”
+The hotel was clean, the staff were very helpful and pleasant. It was an ideal location for us using the bus. The hotel was very quiet. The breakfast options were very good but quantity was a bit limited. The osen was clean and welcoming. This was our first experience of a drying room and it really is a great idea and well organized.
−We were there for 6 nights and the room was not cleaned during our stay, only a refresh of towels whenever we wanted. The bed was a little hard and the linens a little worn.
Lowe
United States · Couple · March 2026
+Breakfast great! Staff wonderful! Beds are mats on the floor, but you can use more mats. Excellent ski storage! Remember to have everything for the day before putting outside shoes on :)
Robertson
Philippines · Couple · March 2026
+Very convenient location. Close to the Happo Bus Terminal with shuttles from the various resorts. Staff was very friendly. They even agreed to drive us to the JR Hakuba station at no cost.
−The breakfast time is very restricted (7am-8am only). We went end of Feb and I found it to be a bit pricey perhaps because it is still peak skiing season.
Sylvia
Australia · Couple · February 2026
“Great location and staff at this hotel.”
+Lovely staff and comfortable traditional Japanese rooms in a great location walking distance to ski lifts and restaurants.
−It was very expensive however this is likely due to it being peak season.
Steven
Australia · Couple · February 2026
“I enjoyed my time at this hotel”
+The location is great. The rooftop onsen. The staff very friendly and helpful The complementary water
−The mattress on the floor The building needs some maintenance (the Hosonokan sign on the building)
William
Australia · Couple · February 2026
“We would gladly stay at Hosonokan, the staff made our stay an absolute pleasure.”
+Superb location close to the bus terminal and ski resort shuttles, very central. Lovely staff going above and beyond. Great buffet breakfast mixing western and Japanese foods.
Nicholas
Australia · Couple · February 2026
+The location is perfect to get to all of the resorts.
−The Japanese style beds did not come with much padding and the room did not have a working shower - only place to shower was in the onsen.
Y Nhi
Australia · Couple · January 2026
“A fantastic stay with outstanding staff and an unbeatable location.”
+Hiro-san was extremely accommodating and the staff were incredibly friendly, easily some of the friendliest we have encountered. The location was unbeatable, just a couple of minutes from the Happo One bus terminal, and the shuttle bus stopped right in front of the accommodation, which made getting around effortless. The onsen was also a wonderful bonus after a long day on the slopes. The facilities were a little older, though everything was still clean, functional, and great value for money
Sebastian
Australia · Couple · January 2026
“This is the number one place to stay when skiing/snowboarding Hakuba Valley. Hari is the man!! 5 stars”
+Hari is the best host you could ask for. He made our trip seemless and helped whenever possible. The facilities were great and location was perfect. Short distance from happo one and the bus station to go skiing at other resorts in the region. He provided laid back and chill experience that made the time even more enjoyable.
−Nothing