Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 200 reviews.
Jonathan
United Kingdom · Couple · October 2026
“Hotel in exceptional location, good food and friendly staff let down by poor housekeeping.”
+Staff were professional and very friendly. The food was a good standard with exceptional meat sourced locally. The beer was good quality. The surroundings and the exterior of the hotel were wonderful. Location was perfect for a base to explore the surrounding area. Beds were clean and comfortable.
−The housekeeping let the visit down. Room carpets were not hoovered. The bathroom floor was dirty. Beds were not made up next day. Water and tea and coffee were not replenished. The interior needed a freshen up; was very tired looking.
Lisa
United Kingdom · Couple · October 2026
+Beautiful setting, lots of charm and potential.
−Filthy dirty, terrible breakfast,very uncomfortable bed, bathroom disgusting and no basic extras. No dog treats as promised,tiny and very tired room. Needs a deep clean and complete redecorating as could be a wonderful place.
Richard
United Kingdom · Couple · October 2026
+Dining room with real fire, evening meal and breakfast. Friendly staff. Good nights sleep.
−Room and bathroom in need of update, cleaning needs improvement. Hopefully whole place is getting makeover.
Liane
United Kingdom · Group of friends · October 2026
“Excellent”
+Everything, the staff were great, food excellent.
−Nothing.
Stan
United Kingdom · Couple · October 2026
“Lovely stay at the Hirseshoe Hotel”
+Second time staying at the Horseshoe Hotel. Lovely countryside side pub. Staff were excellent - great evening meal and breakfast.
−Room five curtains need some attention.
Susan
United Kingdom · Couple · October 2026
+We loved this quirky characterful hotel. The staff were friendly and helpful. Our room was clean and we had everything we needed. The food was excellent with generous portions and we didn't wait long for it to arrive. The vegetarian breakfast was delicious. It's a perfect place for walkers and for getting away from it all. We had two lovely walks, one to Grosmont on the coast to coast path, the other a loop from the hotel which took one and a half hours by road. The views were stunning!! We had a perfect short break here and would definitely return, thank you!!
−Maybe a little more surface space in the room but it was excellent value for money.
Ordoyno
United Kingdom · Solo · October 2026
“Horseshoe hotel that loverly stay”
+It was so lovely it was very clean the bedroom was comfy the staff was so friendly the service was excellent thank you for a wonderful stay
−The drains from outside toilet everything was excellent
Cerie30
United Kingdom · Couple · October 2026
+Location, food, comfortable
−Dirty bathroom and unusable WI-FI
Anthony
United Kingdom · Solo · October 2026
“Friendly, welcoming staff in a great base for exploring the North Yorkshire Moors.”
+Friendly welcoming staff. Really nice food from interesting menu. Lovely, quirky old building. Fantastic surroundings and access to beautiful countryside for walks etc.
−Nothing really. Some may expect a sort of luxury that would not be in keeping with this building or its location, but not me.
John
United States · Couple · October 2026
“Reasonable - but could be improved”
+Well located for coast to coast hike. Room reasonably comfortable - able to sleep. Updated bathroom. Breakfast average.
−Rooms still need work - towel from previous occupant still in bathroom. Some peeling paint and holes in the wall. Wifi did not work in the room. No heater - but was provided when requested. No real common areas where guests can sit - dining rooms fairly shabby with old fire-damaged carpets etc (slightly beyond hunting lodge-chic).