Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 200 reviews.
Kelsey
United States · Family · September 2026
“I would stay at this location again and again. 10:10 experience.”
+The property was off by itself but I honestly liked it. Just by a park and school. It was very clean and quiet. The day lady in the front was amazing. The whole experience was great!!! Especially traveling with small children.
−I couldn’t find one bad thing to say about it
Sandra
United States · Couple · September 2026
+I love the room the staff and everything was very clean and comfortable
−Nothing maybe cook some patty sausage not the link all the time cause some people don’t care for them do yal change up bacon also see I don’t know cause I’m not there every day
Kozel
United States · Couple · September 2026
“facility was nice but service was trash so don't expect to be back !!!”
+breakfast was good
−you screwed up reservation. I booked for 9-11-26 thru9-14-26 but had to paya gain for 9-1226 thru 914-26. You say you supply toiletries but no tooth brush or tooth passte and no bottle water. In addition the wifi would not work and one of the lamps in living room was burned out. I am chief/president of Lifeline Rescue. I do not tolerate mistakes by my people so I expect the same from you considering the high price. I can't tell you how to run your business but I can refuse to patronize it and I can insure my agent ,1000, will do as I request. I had planned using your location for officer of the month reward but that will not happen now and even though the facility is quite nice if the service is not then we have no use to return but instead create a permanent boycott
Simone
Australia · Family · September 2026
“Nice place to stop overnight. Good facilities. Would recommend.”
+Clean. Friendly staff.
−It was not close to much if you wanted to walk around.
Cheryl
United States · Solo · September 2026
“It's an okay place, in a safe area near a school. But certainly needs to work on some things.”
+It was in a good location over all the building was newer and seemed decent
−That the room was without any internet or TV they did send me a message but at the point they sent it, night before I had no choice but to go to the hotel it was too late to make other reservations, as a matter of fact the day before I tried calling all day long and there was simply a recording that the phone was not available and that was it instead of trying to get a cell phone or something that they could forward their hotel calls to they had absolutely no phone service to even discuss with them I called the main Hilton number and they couldn't even get a hold of them. I feel like if they couldn't provide these things they should have given people a discount. And the room was okay the furniture was kind of drab could have used a cleaning, and the faucet on the kitchen sink was not even tightened down you had to actually hold the faucet to turn it on because it was just spinning around and loose. The floor seemed clean but it felt like it was sticky whatever cleaner they used made it feel gummy.
Rizwan
United States · Couple · September 2026
“Overall stay was no hastle, scenic and clean. Just this time had couple issues during sleep”
+Location of the property is very calm and scenic, room was spacious and clean.
−1. The fan even switched off moved due to AC direction and created creaking sounds which disturbed to get asleep. 2. The bathroom door stuck to fully close. 3. In the early morning 3 am, TV automatically switched on and waking me up
Samy
United States · Family · September 2026
“Stay was good!”
+We liked the family suite with kitchen, and it is perfect for a family of 4 to 5. Breakfast was good and the kitchen staff were very polite and courteous. Car parking facility was very comfortable and safe.
−As the property is located in beach area, the hotel room requires everyday cleaning service, and it is not available here which we felt very difficult. The used bath towels were piled up as we stayed there for 2 nights and 3 days with lots of beach sand. Another difficulty was the breakfast timing. It was from 7 to 9. With kids and tiredness off from the beach, we were rushing to the breakfast area all the 2 days. Another big drawback we faced was, electrical issue due to lightning strike on the previous day of our travel and wi-fi facility was poor! We managed with the mobile data. We were informed about this on a short notice on the previous night of our travel and hence we couldn't get an alternate accommodation overnight which was too expensive!
Nadezhda
Russia · Solo · September 2026
+Nothing
−Our stay was very disappointing and did not match the description or expectations created by the hotel’s website. First, the location is described as being close to downtown, within walking distance of attractions, and near the beaches. In reality, this was simply not our experience. We had to drive almost everywhere, often 15-30 minutes. If a car is necessary to reach downtown, the beach, and most attractions, the website should make that clear instead of giving guests the impression that everything is within walking distance. Second, housekeeping was extremely poor. We went to the front desk personally and asked for housekeeping service and fresh towels. For three days, nobody came to our room. Our towels were finally changed and the room was cleaned only on the fourth day. This is unacceptable, especially after we specifically requested service. What made the situation even more frustrating was the response from a woman working at the front desk. She told us that this is “not a full-service hotel” and therefore daily housekeeping and towel replacement should not be expected. If that is the hotel’s policy and level of service, it should be clearly stated on the website before gue
Sabrina
United States · Couple · August 2026
“Unfortunately got hit by lightning and that left us without tv and internet our last two days”
+Employees
−Pool water was warm and no towels
Megan
United States · Couple · August 2026
“My stay was excellent! I will definitely be back again!”
+Everything! The whole experience was great! Staff were super friendly and helpful, room was clean, great location that’s close to nearby stores! Just a few minutes away from Pier Park/beach!
−No complaints whatsoever!