Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 13 reviews.
+Review We had a very disappointing experience. After booking, we were informed that we would be staying at a completely different apartment in another location. After complaining, we were told we could stay at Benal Beach as originally planned. However, just two days before departure, we were informed that Benal Beach was fully booked, and we were assigned another apartment. The new apartment was much farther from the beach, located on a hill, which made it difficult for us to access. Additionally, we no longer had the sea view we initially booked and paid for. The apartment itself was much smaller, and the kitchen was poorly designed,so much so that we couldn’t even open the microwave door properly because of the layout. The overall service was poor, and the way this situation was handled was unacceptable. Would not recommend.
“nice experiment”
+nice view , and location is great and close from all services ,staff are friendly
“Frygteligt”
+Rengøring forfærdeligt ved ankomst , TV uden signal , Sengehylder skæve og slidte , El stikdåser beskidte , sengemål 130 x 180 cm meget hård , altan stole for lave ,vedligeholdelse maling , indretning ,seng beskidt , spisestole uden dupper , spisebord brugt som TV bord derfor ikke an venlig som spisebord , sovesofa skæv , køleskab m/fryser defekt/ uden låge ( 4 dage før skaden udbedret ) lejligheden ikke anvendelig til mere end to personer , køkkenbord var løs / mellemrum til væg og meget slidt inventar , fugerne langs bordkanter beskidt og hæftede ikke til væg og bordplader . service meget dårligt , knive , gafler , brødkniv mangelfuld . I det hele taget meget dårlig oplevelse , forstår ikke at Hotel.com vil lægge navn til dette , Vi kommer aldrig igen bestemt ikke noget der kan anbefales... ingen hjælp i receptionen , betaling for liggestole ved poolen , ingen information i lejligheden om affald, tv, koder til Wifi , område osv.
“Everything you need for a break.”
+Contacted the agent at the door and were shown our room with balcony. Excellent WiFi and tv, comforts necessary these days. Clean towels and bedding, tea coffee and milk too. Just what we needed. Balcony’s shade will be valuable in the hot summer sun. Do not expect gold for the price of silver and you will not be disappointed!
“Pettymys”
+Luulimme että varasimme huoneen hotellista. Kyseessä olikin yksityisen omistama pieni huone jota vuokrasi joku välittäjätoimisto. Hintaan tulikin lisää 30€. Pesukone ei toiminut, eikä myöskään ilmalämpöpumppu joten oli erittäin viileää ja kosteaa. Siivous oli toimitettu huonosti. Sängystä löytyi mm. joku vanha pyyhe. Suoraan sanottuna huono kokemus
Verified traveler
November 2019
+Bra innsjekking og oppfølging av utleier. Meget slitt overnattingssted. Lytt, og med en altfor kort seng. Bra beliggenhet og parkering.
“Excellent stay”
+Excellent stay. Easy check in all arranged via whatsapp messages to prevent any roaming charges. Met by friendly & Helpful staff at the complex. We stayed at the same complex approx 10 years ago and not much has changed. This is a mixed used property with residential apartments and holiday apartments. Apartment 901 a 1 bedroom apartment was lovely. Large balcony with 2 sun loungers and a table & 2 chairs. Pool area loungers are €4 each with a foam cushion slides operate at set times and lifeguards are present. Pool area does have chickens and ducks running around but this didn't bother us and the apartments are only across the road from the park which has lots of animals. Would stay again.
“Ok, but nothing more than that”
+Nice little studio with a very very short bed (I’m 186 cm, and it was too short for me.. Bathroom needs an upgrade to say the least, but all was working.. Check in/out times are absolutely ridiculous, how long does it take to clean this tiny place? Should be changed!!! Would I stay here again? No, not really - again bed too small and bathroom in serious need of an upgrade..
+Lejligheden som vi havde lejet gennem expedia var fuldstændig uegnet til 2 voksne og 2 børn. En lille dobbelt seng + 1 smal sovesofa af kunstlæder der var totalt uegnet til at sove på. Vi blev nødt til at købe nyt ophold på et andet hotel i nærheden for at redde ferien.
Verified traveler
May 2019
+Great area lovely apartment little dated bathroom & kitchen