Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 173 reviews.
Elias
Canada · Couple · September 2026
“Very disappointed.”
+In addition to the location, the only thing that I can appreciate was the helpful receptionist.
−Since my arrival to the location, I got very disappointed. The pictures displayed on their website don't reflect the real status of the property. Starting from the outside, the parking lot is narrow, and not easy to drive out, and the garden (or else) never trimmed or maintained. According to my reservation, it said a "family cottage"... we were only a couple, but it was the only available at this place, so we didn't mind taking it, because of it's convenient location. Starting inside, the stand up shower is very narrow, while we're not a big people but couldn't bend down to reach our lower bodies to clean, and the shower head isn't flexible, so you can't get the water reach more than your shoulders directly, no aerator in the washroom, and the door doesn't close because the handle is broken, when I inquired about it, they said that they sold the property and a new owner will take over next month (ridiculous), also the floor tiles are loose and crackle under your feet. We were on vacation, so we weren't there to cook, but the oven switch was broken and a note on it to not use it. The sink counter broken and fixed with duct tape. We opened the kettle by curiosity, it was rusty Insid
Dea
Croatia · Couple · August 2026
“Lovely cottage in Banff centre”
+Everything. The place is quaint but that’s the charm :)
JOSHUA
Canada · Couple · August 2026
“Great Host and great stay. Everything was clean and organised.”
+Location and the comfort
Emmy Hockey
Australia · Solo · July 2026
+Location was wonderful, car space available, host was very welcoming and marked things on a map for us, lovely breakfast food.
−For over $400 a night, disappointing to see no bunk bed (only a single, not as advertised), oven not working, floor tiles loose in the bathroom, bathroom door not staying shut.
Shane
Ireland · Couple · July 2026
“A great place to stay in Banff”
+Very central location. Private parking available. Reasonably priced for the location in Banff.
Eric
United States · Couple · June 2026
“Karen was a great host. Property right in the heart of banff. Would”
+Very cozy. Right in town. Great decor
−Nothing
Raj
Canada · Couple · June 2026
“Amazing Awesome Value for Money 🥰”
+Everything - Nice cozy warm place to stay - walkable distance to downtown
Silvia
Italy · Couple · August 2026
“Banff da vivere”
+Casa in posizione comoda. È pulita e con tutti i servizi necessari. La colazione ci è stata lasciata in frigo in modo da poterla fare con calma. La proprietaria, Karen, è sempre stata super gentile e disponibile. Ci ha anche dato molte informazioni utili per il viaggio e per il soggiorno!
−Nella nostra casa la porta del bagno non si chiudeva per via della pendenza dell'abitazione e non mi sembrava avere la serratura. Ma abbiamo trovato comunque una soluzione.
Cindy
Germany · Family · July 2026
“Lage Lage Lage und gutes Frühstück”
+Sehr gutes Frühstück mit frische Eier, Käse, Wurst und Marmelade sehr schöne Lage und sehr sauber
−Die Küche ist sehr in den Jahren gekommen, für große Menschen ist es sehr eng gerade im Bad
Diane
Canada · Solo · June 2026
“J’y retournerais sans hésiter.”
+Près du centre ville