Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 112 reviews.
Suess Suess
Australia · Couple · October 2026
“Great budget hotel”
+Position was excellent, could walk to most attractions but did catch a bus occasionally. Food market at your door along with cafes and restaurants. I liked that it had a washing machine but there was a laundromat across the road.
Salay
Australia · Solo · October 2026
“Great location but be mindful of the constant noise from the bustling hawkers centre next door.”
+Location and the facilities in the same building especially the fitness centre where I purchased a casual pass for the week. Great coffee shops in the same building. Maxwell food centre right next door where you can sample Singapores legendary hawker culture.
−Noise from the constant unloading and loading of trucks etc at the carpark next to Maxwell food centre and the MRT. Kept me awake for the first night. Thankfully I had a pair of disposable earplugs which blocked out the noise. Hotel should supply these free of charge at the check in desk as a courtesy to guests.
MAUREEN
United States · Solo · October 2026
“Satisfactory”
+Location and cleanliness
−No hot water from shower. If this is fixed, it would be great.
Maria
United Kingdom · Solo · October 2026
“Not a great stay”
+Location
−Noisy water pipes and banging of doors with other residents coming and going at different hours. No insulation between rooms, so constant disturbance at all hours of the night. Ants infested room towards the end of the stay. The bed was very hard.
Kylie
Australia · Couple · October 2026
“I wouldn’t stay here again, but happy that it was in walking distance of restaurants, markets and MRT”
+Location
−Rooms were not as advertised, only had cold water, reported broken shower handle and cold water, shower tap was fixed but still no hot water. Ants in kitchen and bedroom. room was noisy, loud music, traffic and renovations.
Caroline Bernard
Australia · Group of friends · September 2026
“Overall great location but the accommodation is overpriced for what it offers.”
+Great location right next door to the Maxwell MRT and the Maxwell Hawker Centre. Also walking distance from Chinatown. The building itself is quite beautiful and historic ... the elevator was cool. Lots of little cafes and restaurants on the ground level. The ice-cream shop in the foyer entry was nice with the owners, the Tans, always welcoming.
−We were given a room that was completely different to the photos that were shown as part of the booking. One of the rooms literally had a toilet plumbed into the shower. None of the doors could fully open because the space was so small. We complained and it took a week to move us to a larger room which was more like the photos. We asked for a refund because we paid quite a bit for the rooms but was declined by management. The beds were very uncomfortable BUT the new room was spacious and quite lovely. There is no reception, only a whatsapp number. In both apartments we had to contact the number to get someone to come clean the rooms each time we moved in ... especially the bathrooms. There was hair in the drain and the walls needed cleaning ... still had soap scum on it. The whatsapp reservation person was very responsive though.
Carol
Australia · Couple · August 2026
“Enjoyable. Much better if above gets fixed”
+Located, cleanliness, comfortable
−Noisy water pipes, single plate windows so street noise disturbs sleep
Timothy
Australia · Family · August 2026
“Stayed there with family but probably more suited for independent travellers with basic needs.”
+Great location. Next to heaps of eateries, Maxwell Food Centre, Chinatown and Tanjong Pagar. Maxwell MRT right next door, Chinatown MRT station and Tanjong Pagar MRT station, a short walk away.
−For a stay of one week, room service was only once a week although bath towels, etc were changed mid-week. Room furnishings and bathroom were basic. There really wasn't any on-site reception staff and no concierge so if you were expecting to leave luggage at a secure facility before check-in or after check-out, you need to plan otherwise.
Tracy
South Africa · Family · July 2026
“Great place to stay if you wanna be close to Maxwell center , China town or little india. Also so convenient to have acc”
+Spacious and great for a family of 4 and the resturant below you are incredible… best frozen yogurt fruits bowls from the ice cream shop , amazing coffee shop , vibey bar with all English beers and ciders , and the most unforgettable cheesecake u will ever eat at the little cafe
−The front door couldn’t lock and because we are a family of 4 we left our bedroom doors open . On 2 occasions house keeping just came into our kitchen with out us knowing which made us uncomfortable.
Ibra Nihad
Maldives · Solo · May 2026
+The room that we choose was "Deluxe Queen Room". It was clean and have space enough for a couple and our luggage. We had a beautiful window with the view. There is a laundry machine and small kitchen to use for the guests.The best part of the Hotel,that is near Maxwell MRT station and Maxewell food centre.