Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 173 reviews.
Stacy
United States · Couple · July 2026
“Comfortable house in a good location just up the hill”
+Sarge was an excellent host, meeting us in the middle of the night in order to accomodate us after we had to leave a different B&B that had a safety issue. This was a clean, safe, and comfortable place for us and we were so grateful to have it in a pinch.
−Nothing; it all worked fine for us!
Mason
United States · Couple · July 2026
“Budget friendly and excellent value”
+Beautiful home, very clean
−Bedroom smelled a bit strange
Joanne
United States · Solo · June 2026
“Not recommended due to no air circulation and host's aggressive and rude personality.”
+Great location, easy to find, rental was clean, and the bed was comfortable.
−Very hot in the room, no AC. No washcloths provided. When I requested some, the host became argumentative, defensive and rude. Ch-in details were sent day of travel; too late. Would like to share more.
Busby
United States · Couple · May 2026
“Psychotic Host average room”
+Room and house were fine.
−Staff was very hostile and screamed "WHAT IS WRONG WITH YOU?!?" at me for being slow to respond "okay" to some of his instructions. He also screamed at my husband "WHAT DO YOU NOT TALK" while miming a duck. When I tried to get my luggage from the car to get a second away from the guy he yelled again "I AM SORRY BUT YOU ARE BEING SO WEIRD. AM I WRONG?!!!" I told him many times that I was exhausted and just needed a minute and wasnt expecting someone to immediately be at the door of the rental yelling for us to get in and to walk us through the house. He didnt even give a single useful instruction. It was "this is the room" "this is the kitchen" like that is 100% obvious sir and this is all in the instructions that we have already read. He was genuinely acting psychotic and said many other aggressive things like "IF I WANTED TO MURDER YOU I WOULD HAVE ALREADY!!!" While trying to tell me where exactly to stand like i had 0 thoughts of being murdered till that moment. I am also autistic and struggle in social situations. I told him this and he finally left at least me alone. He had an insane attitude for a host and showed 0 patience as we asked multiple times for just a minute as we ha
Luis
Venezuela · Group of friends · May 2026
+Perfect place to have a perfect vacation. Sarge was very friendly and keeping the place quite clean and welcoming. The kitten in the neighborhood was my favorite part. A cute friend that says hi to you joint your arrival.
Tracy
United States · Solo · April 2026
“Great central Hilo location with a wonderful view of the sunrise.”
+Great location, very quiet, great morning view.
−A little pricey for a shared bathroom.
Hediye
United States · Solo · March 2026
“It was okay. Definitely not worth the money you spend for one room with a shared bathroom.”
+The staff was helpful and answered questions really quickly. They provided the things you need later. Patio was pretty.
−Location sucks. It was near the main road and gets really noisy. If you are in downtown, uber takes you there. However, I had to cancel two bookings to Hilo airport because drivers did not accept the rides. In the end, I walked to downtown. There were geckos everywhere in the house. Just a warning to people who are not used to them. The table was dusty and curtains are transparent. And why bed sheets are black? It does not feel clean at all. The password for the main entrance and my room was the same. There are cameras in common areas. It was uncomfortable.
Todd
United States · Couple · January 2026
“Spacious, very clean, solid WiFi. Wish the listing was a little more accurate.”
+Spacious rooms and house; on-site manager was friendly and keeps the place very clean. The art is nice and there are plenty of spots to relax. Solid WiFi.
−Was disappointed that the booking listing was inaccurate; although there may be a washer and dryer on premise; they are not for guest use (per the documentation on site and we were referred to a nearby laundry mat). As they were listed in the kitchen section, perhaps there was some confusion on what was being offered as there is a dish washing machine in the Kitchen and a drying rack. Wasn't a problem while we were there as the house was not fully occupied, but not sure how many rooms share the one common bathroom we used.
Anthony
United States · Couple · January 2026
“Good service!”
+Was able to book at the last minute.
−Rooms was small, but comfortable.
Teri
United States · Couple · January 2026
+We liked the facilities and Sarge was great too!
−We did not like the shared restroom. so, Elgine accomodatrd us with the rooms with the private bath.