Hen Cloud Cottage

7.6Good16 reviewsSee rooms

Bed and breakfast

Facilities at a glance

Free Wi-Fi
Parking
Breakfast
Terrace

About this place

Scenic Views Take in the breathtaking views from the terrace and garden that surround the property. Modern Amenities Enjoy complimentary wireless internet access throughout the hotel and start your day right with a delicious full breakfast served daily. Convenient Location With free self-parking available onsite, explore nearby attractions like Peak District National Park and Foxlowe Arts Centre within minutes from Hen Cloud Cottage. To experience comfort and convenience in the heart of Leek, book your stay at Hen Cloud Cottage today.

Choose your unit

Pick check-in and check-out to see live room prices.

3 room types

Choose your room
Room type	Guests	Show prices
Bluebell, Shared Bathroom	Sleeps 2	Show prices
Honeysuckle, Shared Bathroom 13 m²	Sleeps 2	Show prices
Lavender, Private En Suite Shower Room 161 m²	Sleeps 2	Show prices

What this place offers

Internet

Free Wi-Fi

Parking

Food & drink

Breakfast

Outdoor

Garden
Terrace

Location

Address
Upper Hulme, Leek, ST13 8TZ, United Kingdom
5.2 km from the center of Leek

Questions about this stay

Quick answers from the information this property gives us.

What are the check-in and check-out times?
Check-in from 16:00. Check-out by 10:00.
Is Wi-Fi included?
Yes, this property lists free Wi-Fi.
Is parking available?
Yes, this property lists parking. Check the room offer for any fee.
Can I add breakfast?
Breakfast is available with selected room offers.

Guest reviews

7.616 reviews

Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 16 reviews.

Sarah
August 2020
8.0
+A lovely stay despite the Covid precautions
Verified traveler
February 2020
10.0
“Brilliant”
+Wonderful excellent service . Would highly recommend .
Verified traveler
October 2019
2.0
+i received an email via Expedia the night i was to check-in telling me that latest check-in time was 1830pm....!!! totally un.acceptable to pull this stunt at last minute. Arriving at the premises at 2115. there was no.one around, I called the ph number listed on Expoedia booking and it rang out. Shortly after i received a phone call from a person who berated me and listed the rules and told me i was too late to check in. i was then told that my room was NOT availalable and i should seek accommodation elsewhere. i have been charged for this room and was refused access. I will escalate this on social media. I also want a refund from Expedia. TOTALLY UNACCEPTABLE.
Naresh
September 2019
2.0
“WORST PLACE. NOT RECOMMENDED. NOT FOR FAMILIES.”
+Booked 3 nights. Contacted Lorna (owner) 24hrs before arrival & she was unaware of booking & sounded rude. Check in details via text was unclear. Narrow lane to the cottage was terrible & ruined car’s suspension. On arrival, no allocated parking spaces. Room was small with narrow stairway with no rail. Bed linen and towels were old & scruffy. No bathroom latch & hair inside shower cubicle. Went out & returned to find there was no parking spaces/had to park where I found some space. Received text from Lorna (9.45 pm) to move car ASAP and found this inconvenient. The Breakfast time (8-9am) was inconvenient/short. Don’t be surprised to find limited supply of milk and bread. On day 2 (Morning), my son was in the toilet & unknowingly flushed his soiled toilet wipes. Within a few mins, Lorna was at the door stating “I need to check the toilet right now”. Despite my wife mentioning our son is in the toilet, she insisted on checking & barged in with no respect to privacy. My little one was startled as he stood undressed in toilet. We apologised to her as our child had put his soiled wipes into the toilet. Lorna rudely mentioned that “the toilet is blocked now & can’t be used”. Very disappo
Verified traveler
Family · August 2019
6.0
+Property is accessed via a single track farm road more suited to a 4*4 than a family car. Part of the garden is cordoned off and is not accessible. Actual room we stayed in (Lavender) was ok, although the curtain rail was propped up with a broom on arrival. Host did call later to check if that was the case and apologised for leaving it there unintentionally and confirmed that it could be removed with fear of the curtains falling. View from the windows was limited but quite picturesque. Complimentray tea/cofee in the room and cake provided on arrival, which was a nice touch. Bathroom was ok, clean and tidy. Provided with a bottle of hand soap and some small tubes of conditioner and body lotion. No shampoo. The taps were on the opposite sides to what we were used to (cold on the left, hot on the right) which was a minor inconvenience. Hot water ran out twice, once when my wife was using the bathroom and once when my son was showering, although it was only for a short time. Cot bed provided was not very good so our son slept in the double bed with us. Bed was quite comfortable with plenty of pillows. Breakfast was ok, choice of 5 cereals, pancakes, choice of eggs or english breakfast.
Verified traveler
August 2019
10.0
+Lovely quiet location. Staff were fun and friendly, and the breakfast was excellent
Verified traveler
April 2019
8.0
“Lovely enjoyable stay”
+Lovely stay and beautiful surroundings Lovely hearty breakfast in the morning also and beautiful cakes on arrival The only downside was that the single bed for my son was just a camp bed , but other than that lovely stay .
Verified traveler
Family · February 2019
6.0
+Lovely property. Great view and scenery. Not the best set up for a young child and not enough attention to detail in the room, especially with the tea and coffee facilities.
Lee
October 2018
4.0
+No hot water and bed not made up.
Mutly
July 2018
10.0
“Great value, dramatic scenery.”
+Great value character cottage. Beautiful location. Dramatic scenery. Helpful welcome. Breakfast well balanced.

Good to know

Check-in & check-out
Check-in from 16:00 · check-out until 10:00
Pets
Pets are not allowed

Facilities at a glance

About this place

Choose your unit

3 room types

Bluebell, Shared Bathroom

Honeysuckle, Shared Bathroom

Lavender, Private En Suite Shower Room

What this place offers

Internet

Parking

Food & drink

Outdoor

Location

Address

Questions about this stay

What are the check-in and check-out times?

Is Wi-Fi included?

Is parking available?

Can I add breakfast?

Guest reviews

Good to know

Check-in & check-out

Pets

Guest reviews