Hellenis Guest House

Name: Hellenis Guest House
Address: Isukha Ichina Road, Kakamega, 50100, KE

7.0Good9 reviewsSee rooms

Hotel

Isukha Ichina Road · Kakamega

Facilities at a glance

Parking
Room service
Garden
Non-smoking rooms

About this place

Welcome to Hellenis Guest House, your peaceful retreat in Kakamega! 1. Tranquil Garden Oasis: Escape the hustle and bustle in our serene garden, perfect for a morning coffee or evening stroll. 2. Exceptional Service: Our 24-hour front desk, shuttle service, and room service ensure all your needs are met promptly and efficiently. 3. Delicious Dining Options: Indulge in delectable meals at our on-site restaurant, offering a variety of dishes to tantalize your taste buds. Experience comfort and convenience at Hellenis Guest House. Book now for an unforgettable stay in Kakamega!

Choose your room

Pick check-in and check-out to see live room prices.

3 room types

Choose your room
Room type	Guests	Show prices
Standard Double Room King bed	Sleeps 2	Show prices
Deluxe Double Room Single Use 16 m²King bed	Sleeps 2	Show prices
Deluxe Single Room Single bed	Sleeps 1	Show prices

What this place offers

Parking

Food & drink

Restaurant
Bar
Room service

Outdoor

Garden

General

Non-smoking rooms

Location

Address
Isukha Ichina Road, Kakamega, 50100, Kenya
2.3 km from the center of Kakamega

Questions about this stay

Quick answers from the information this property gives us.

What are the check-in and check-out times?
Check-in from 14:00. Check-out by 11:00.
Is parking available?
Yes, this property lists parking. Check the room offer for any fee.

Guest reviews

7.09 reviews

Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 9 reviews.

Nathanial
United States · Couple · December 2024
2.0
“Horrible place to stay, but great staff.”
+1. Great Breakfast: Breakfast was delivered to the room at about 8:30 AM, featuring coffee, juice, eggs, sausage, and toast, it was nice to have breakfast without leading the room. 2. Responsive Staff: The staff quickly addressed concerns and were genuinely apologetic for any issues and shortcomings of the building and management. 3. Helpful Team: Staff were accommodating, assisting with transportation - this made leaving this place fast and I was happy to get away.
−1. Unpleasant Room Smell: The room smells extremely bad, like an uncleaned and inappropriate environment. It’s unacceptable and makes me worry about hygiene. 2. Unfulfilled Promise to Move: The host assured us we would be moved to another room, but that never happened. 3. No WiFi: There is no WiFi available, which is critical as I need it for a work project. Relying on mobile data was not what I expected when booking. 4. Non-Functional Phone: The phone in the room doesn’t work. It seems to be just a decorative piece, which defeats its purpose. 5. Difficult to Find: The property lacks signage, making it hard to locate from the street. 6. Slow Gate Service: The guard at the gate is slow to respond, causing unnecessary delays. 7. Unorganized Reception: The daytime receptionist had no access to reservation information and didn’t even have a computer to check. It’s unclear how charges are managed in such a disorganized setup. 8. Questionable Security Practices: The night desk staff gave out a room key without verifying my identity. This is a major safety concern since anyone could potentially access rooms without proper authorization.
Andy
Kenya · Solo · August 2024
8.0
“Very good”
Brian
September 2023
10.0
+Hellenis Guest House is well managed. The staff is courteous and helpful. I would return again. Good value.
James
Kenya · Solo · August 2023
6.0
“Pleasant”
+the location
−the owner not cleaning the room before my arrival
Edith
Kenya · Business trip · May 2023
9.0
“I enjoyed my stay”
+Breakfast was superb
−Air freshener
Camilla
Kenya · Business trip · April 2023
8.0
“Very good”
Daisy
Kenya · Business trip · April 2023
10.0
“Excellent Hellenis”
+I like how stuffs conducted themselves,the environment is very silent and cool. The management is very perfect
Dorcas
Kenya · Business trip · April 2023
9.0
“Superb”
+The hotel staff were cordial and welcoming.I particularly loved how they were keen on ensuring i was comfortable with my room. The rooms are clean and neat.I really enjoyed my stay!
Arthur
Kenya · Couple · February 2023
1.0
“Hire employees who see your vision and want to grow it”
+There was nothing to like,employees were deliberately determined for us not to stay there,the gate man said there were no ROOMS, the receptionist kept insisting we pay kes 5,000 even though booking.com had us book at 4200.
−Employees were deliberately determined for us not to stay there,the gate man said there were no ROOMS, the receptionist kept insisting we pay kes 5,000 even though booking.com had us book at 4200.

Good to know

Check-in & check-out
Check-in from 14:00 · check-out until 11:00
Pets
Pets are not allowed

Facilities at a glance

About this place

Choose your room

3 room types

Standard Double Room

Deluxe Double Room Single Use

Deluxe Single Room

What this place offers

Parking

Food & drink

Outdoor

General

Location

Address

Questions about this stay

What are the check-in and check-out times?

Is parking available?

Guest reviews

Good to know

Check-in & check-out

Pets

Guest reviews