Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 131 reviews.
Xazal
United Kingdom · Group of friends · August 2025
4.0“Terrible”
+The lady at the bar and the guy helping us carry the suitcases was amazing!
−The property was dirty, had limited staff. Receptionist was very rude and was careless with her job. Stayed here years ago and this stay was nothing compared to it.
S
United Kingdom · Family · August 2025
1.0“An actual Hell without the Premium”
+The property grounds were visually at first sight very nice. The pool looked fine too.
−We booked under the knowledge that staff were able to speak English as well as other languages. However, throughout whole stay even whilst using Google translate (which I fully respect and have no issue with) the staff were unable to understand their own language let alone English . This became extremely difficult. no water was accessible to drink if you stay here. We needed water to drink and they said they can’t provide any. We told them we were more than happy to pay for water as there was not any shops visibly near by and the property is located up hill. However the man at the reception desk simply told us there’s a shop/market and we can go there if we need water. I don’t understand what sort of system this is. How can you not buy water to drink at a hotel. This immediately made me feel disgusted in the management of how this place is run and how they simply don’t care. I understand the property is advertised as luxury suites and therefore have little living area and kitchenette however WHY have a kitchenette with a Hob but not a single plate spoon or fork in sight?are guests expected to bring their own Crockery and cutlery? Luckily we were spoilt in having two whole glasses f
Maryam
United Arab Emirates · Family · August 2025
5.0“Nice place, but without any usual hotel's services”
+The landscape of the hotel is beautiful, surrounded by greenery and trees. The size of the apartment was good enough. The air conditioning and ventilation were sufficient. The pool view was amazing. The temperature and cleanliness of the pool were also very good.
−However, we found out after arriving that this is not actually a hotel. On Booking.com, it is listed as a 4-star hotel, but there are no hotel services or room service available. Most of the time, there was no one at the reception. The phone in the room didn’t work , it was just for decoration. The hairdryer was broken, and after telling them four times, they finally gave us a new one on the third day. When we asked for room cleaning, the staff told us, “We’re not a hotel.” Then we learned that cleaning requires an extra payment of 100 euros! The bar/café in the garden has a very limited selection of drinks, and the prices were higher than the beachfront restaurants. There was no food or breakfast service available. If you don’t have a car, transportation can be difficult. Overall, it’s an expensive place for what it offers in terms of value for money. Even on the first day, the cleanliness of the room was poor, especially the toilet and bathroom. There was a noticeable damp smell in the rooms.
Anonymous
United Kingdom · Group of friends · July 2025
10.0“I will never forget you”
+The staff was amazing, the girl in the reception and the one in the bar and the boys as well were amazing and treated us very nicely ❤️❤️❤️❤️❤️❤️
Zeeshan
Pakistan · Family · July 2025
8.0“Our stay was fabulous, A true value for money. A peaceful place where families and couples can have their time, for sure”
+Its location is very nice 500 meters to Bitez beach and one can find food, entertainment, water sports everything there. Secondly, it’s pool … Very nice. It’s really good for families or couples to stay. One can have a real good experience, sitting in the room’s terrace and the couples can have drinks or whatever they want with a beautiful view of pool. Staff tried their best to accommodate. It’s a real value for money. As it was in pictures in reality it was like that.
−Their policy of cleaning. One has to pay extra to get their apartments clean. We thought that they are full service apartment. Secondly, front desk is only available till 10:00 PM. Third if you do not have the car with you it will be difficult for you to roam around Bodrum. So in any case you need to call a cab.
Anonymous
United Kingdom · Family · July 2025
6.0“Expensive considering we had to clean our room everyday ourself and walk 15 mins for drinks and food as hotel didn’t hav”
+The bed was so comfortable best bed ever.
−The services such as restaurant was not open, there was no cleaners so u had to self clean ur room. It was a shame that they charged us full price considering g all of the services listed on their site was no true at all. Felt more like a Airbnb than a hotel… hotel has a lot of potential to be better as it’s a very beautiful place.
Meryeml
United Kingdom · Solo · July 2025
3.0“Poor”
Zoya
United Arab Emirates · Group of friends · November 2024
6.0“Pleasant”
Tariq
Pakistan · Family · October 2024
10.0“Exceptional”
+Loved the property! Amazing staff, super super accommodating. They helped us with everything. Made our stay soooo comfortable. It’s my second time in bodrum, and staying here for the first time was great. It’s a resort and perfect to stay in with family or friends. I highly recommend this place!
+The staff was good