Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 91 reviews.
Alejandra
Chile · Solo · September 2026
2.0+The staff reached out with some time to inform about a change of plans, saying I will not be able to stay due to a water leak
−The communication was not that great, they did not cancel my reservation and I had to inform booking about the issue, since there was a full price cancelation fee
ena
United States · Group of friends · July 2026
6.0“Too long of a walk, to get to this destination”
+From the train station, we walked and I had a leg disability. No transportation was provided . And also, when I booked this hotel, was not the same that it showed in booking
−When I hit to the hotel, they did not have accodosatiom for 3 people. They gave an extra room
Cooper
United States · Couple · July 2026
9.0“Perfect location and friendly staff.”
+The location was great. I liked that it had a hair dryer. I wasn't expecting them to meet us at the train but they did and that was great to help us find our way to the hotel. The breakfast was really good and the views from the breakfast room was beautiful.
−It was a little bit warm in our room. It didn't have great ventilation because the window opened to a small inner courtyard. But not a big deal.
Poonam Deepak
United Arab Emirates · Group of friends · June 2026
8.0“Convenient to stay overnight. Not for the hotel experience”
+The view from the Breakfast restaurant
−The breakfast was bad
Vincent
United States · Couple · June 2026
8.0“Very relaxing in a beautiful place”
+Beautiful and quiet room, good breakfast on top floor with nice view
−No complaints
Pablo
Argentina · Family · October 2026
4.0“Nos cobraron 160 dólares y es un hotel que no debería valer más de 50”
+El desayuno estaba bien. El personal, atento.
−La ubicación, estabamos en el 5to piso y se escuchaba la música de la calle, hacia calor y no tenía ni aire ni ventilador, ni se podía abrir la vrentana por lo de la música (el personal nos consiguió un ventilador de pie). La habitación muy chica para 3. Todo esto en un hotel de 160 dólares la noche.
Rivera Mares
Peru · Solo · October 2026
10.0+Todo
Daniela
Chile · Family · October 2026
3.0“mal”
+el desayuno era variado aunque podrian decorar mejor las mesas y espacio, más cerca el piso uno que dos para aprovechar la vista a las montañas.
−1. ruido y olores provenientes de la calle. 2. mucama llego y entro a nuestra avitación utilizando sus llaves siendo que la puerta estaba cerrada y mi familia aun en cama por lo que nos estropeo el descanso y privacidad, deberia haber tenido claro los horarios del check out. 3. baño con restos de pelos, mala ventilación, habitación oscura. 4. recepción con mala decoración, baja limpieza.
Gabriele e Alice
Italy · Family · September 2026
4.0“Fortuna che Pueblo era solo di passaggio e che la cittadina è carina...”
+Nulla. L'hotel è di poche pretese ma non mi sarei mai atteso che potesse mancare l'acqua per 3 giorni e non avessero manco una cisterna a cui attingere per lavarsi e non sia neppure stata fornita dell'acqua in bottiglia per ovviare.
−Prima volta in vita mia che arrivo in un hotel in cui per due giorni manca l'acqua anche solo per scaricare la pipì del wc. Non ci si può lavare...per non parlare della colazioni in cui ci viene detto che per una semplice omelette con sale nostra figlia avrebbe dovuto attendere la bellezza di 20 minuti almeno (con sala vuota)...come se non bastasse nei giorni in cui siamo stati noi è pure venuta a mancare la luce con la conseguenza di non poter vedere la tv e non poter caricare i telefoni che servivano per le escursioni della giornata successiva. Stanze minuscole, oscuranti pessimi, rumore fino a tardi la notte dalla strada.
Fani
Spain · Couple · August 2026
8.0“El personal va ser molt atent i va atendre les nostres necessitats en tot moment. Les instal•lacion són netes i comforta”
+El personal va ser molt atent i va atendre les nostres necessitats en tot moment
−Res a destacar