Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 189 reviews.
amy
Australia · Solo · October 2026
“Came as a solo traveller, left feeling like family 🫶”
+Everything! The property is absolutely stunning, exactly like the photos online and the facilities are great and everything is always kept so clean. The location is perfect, with pretty much everything on your doorstep. what really made my stay special was the staff. They were honestly the loveliest people I’ve met! Everyone was so welcoming, friendly and genuinely kind. They always greeted me by name, were happy to help with anything and gave me great recommendations. Travelling solo, they really made me feel at home, and by the end of my stay, they felt more like friends than hotel staff. There is occasionally some noise from nearby venues, but it never affected my sleep. I couldn’t recommend this place enough and would absolutely stay here again! 🧡
−That I had to check out 😂
Laura
Lithuania · Solo · October 2026
“Overpriced. I stay in another hotel and have more in comfort”
+Nice people working. When I faced Indonesia belly problem right before check out, the manager was caring and helpful.
−Music from Next Cafe, like you sleep in a bar - if you go to have a rest before midnight.... disaster. Everything had no isolation. Broken shower, outdated everything, totally average breakfast - too old ananas, too old mango...
Roy
New Zealand · Couple · October 2026
“The positives can also be the negatives depending on your point of view.”
+The staff are very friendly and go out of their way to please you and make sure everything is right for you. Great layout. There are 5 villas around the pool, which often feels like your own private pool. We loved a swim every morning and afternoon. Fantastic breakfasts. Location is in the middle of the town so restaurants, bars and supermarkets are in easy walking distance some being right outside the entrance. During the day, it's amazing to think a busy town is beyond the front reception as it feels so peaceful. Great air-conditioning in the room. The complex felt safe and the staff were alert when anyone entered reception. Being a small complex, the staff knew everyone's names and always addressed you when walking in.
−It's all in need of some TLC. The pool has broken and missing tiles and even though cleaned daily, it looks like it needs a good scrub in places. The bed, bedding and towels have seen better days and never looked truely white. The toilet cistern was cracked and the seat was loose. Everything looks like it needs a good clean. We had to ask for a thorough clean halfway through our stay and a change of bedding. A system they have of placing a shell on the bed when you wanted clean bedding wasn't doing the trick. It was all done spotlessly when asked. It's in the centre of town so with that comes noise. Loud noise of an evening. Clubs and bars close by seemed to be blasting out music most nights, which is fine if you like loud bars and clubbing but not so fine for peace and tranquility when you want a quiet night. Earplugs are provided by the bedside. Being predominantly Muslim, you are awaked around 4 - 4:30am by call to prayer, which, at that time of the morning, sounds loud.
Abu
Malaysia · Couple · October 2026
“Super cool and extravaganzas”
+The location was super ideal. Even closing your eyes can reach multiple cafes, restaurant, bars, etc. The staff super cool, and helpful.
−I think owner should provide better place for the staff. Take care of them is important to boost their energy and happiness working for Harmony Villa.
Jessie
Germany · Solo · October 2026
+The staff were super helpful when we left, bringing our baggage up then down for us. They also transported us to our next location when we couldn't get a taxi so bravo 👏.
−This morning they didn't realize that we would be checking out and so woke us for housekeeping. Not the hotels fault, but a note that this is RIGHT downtown and so that music and party is really loud.
Ursula
Australia · Solo · October 2026
+Great pool and villa.
philippe
France · Couple · September 2026
“Highly recommended”
+Very nice boutique hotel In Kuta center Kind and helpful staff
Simone
Australia · Solo · September 2026
+The bed is wonderful. It is in a great part of town, close to restaurants and the beach. Pool area is lovely
−Happy with everything
Suraya Hassiem
South Africa · Solo · September 2026
+I had a room with a private pool. The pool was small, but efficient. Wifi was great and the staff were friendly and helpful. Overall the facilities were good.
−I couldn't lock the outside entrance when I went out.
Martina
Switzerland · Solo · October 2026
+Die Lage ist super. Personal sehr nett und hilfsbereit.
−Ich hatte ein Zimmer, das weg war vom Pool. Es war sauber, wirkte aber ein wenig in die Jahre gekommen. Da an diesem Wochenende Moto GP auf dem Mandalika war, war der Preis horrend (da kann die Unterkunft nichts safür, trotzdem Abzug bei Preis-/Leistung)