Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 32 reviews.
KarrimZ
Couple · June 2025
“Poor social skills”
+1. Asked for an iron was told no hotel in amaan has irons 2. Bin was filthy and the linen had patches of a liquid 3. No room service we landed late and asked for the kitchen he bluntly put us through to which we were told sorry no food. Disappointed.
Adventure31658578695
Group of friends · February 2025
“Rudeness of Reception's team”
+Hotel is undeniably beautiful and offers reasonable prices, my recent stay was marred by exceptionally poor service, particularly from the reception staff. One glaring example occurred when I requested a bathrobe. The receptionist responded, “Let me check and get back to you,” but never followed up. When I called again to inquire, I was told, “The staff washed the robes, and they’re still not dry.” Such delays and lack of initiative became a recurring theme; even simple requests required multiple calls to the reception before being addressed. However, the most appalling incident involved the receptionist’s outright rudeness. A friend visited me at the hotel, and shortly after their arrival, the receptionist called my room to announce, “You have a visitor. This will be your last visit for today, okay?” The condescending tone and unprofessional manner in which this was communicated were utterly unacceptable. The reception team’s conduct starkly contradicts the standards expected of a hospitality establishment. They are the first impression guests encounter, and their behavior tarnished what could have been a pleasant stay. I strongly urge the hotel management to retrain or replace th
ellism2015
United Arab Emirates · Couple · September 2024
“Not a good 4-Star Hotel”
+Harir Palace is located quite far from the city center, which can make getting around a bit inconvenient. The interior design of the hotel is a bit inconsistent, with various elements that don’t seem to blend well together. Unfortunately, our room didn’t offer much in terms of views, which was a bit disappointing. Another issue we encountered was the slow-responding sensors in the corridors; the lights took a few seconds to turn on, leaving us in the dark briefly. Additionally, the room service was quite slow, which detracted from the overall experience. Considering all this, Harir Palace didn’t quite feel like a 4-star hotel compared to other places we stayed at in Jordan. It didn’t meet our expectations for the price and rating.
475huriaa
Solo · August 2024
“The worst hotel in Amman ever”
+The worst hotel in Amman everrrrr! Please guys don’t book there, terrible hygiene, terrible staff, terrible rooms! It’s a nightmare I swear, I’ve never had such an experience, if you wanna catch a virus then go there! The staff are really rude and treat guests badly, room service is the worst and you can rent a much better hotel in Amman cheaper than this one! Am so disappointed and would never recommend such a palace to anyone ever
497maleka
Qatar · Solo · June 2024
“Harir Palace Hotel Review”
+Staff is friendly, the rooms are clean, but you then breakfast is ok. There is a gym , a pool, and a spa. The neighborhood the hotel is located in quite and decent and is considered an upper middle class neighborhood. It’s a 5 mins ride to Abdali.
911rawadm
Family · February 2024
“PerfectMy visit gorgeous I prefer this hotel to the all and i wanna thank all staff there especially the security man a”
+My visit gorgeous I prefer this hotel to the all my friends and family and all needs luxury hotel and i wanna thank all staff there especially the security man and the resepition man and i wanna told all that the food and the service is excellent
khaledmoh656
Couple · February 2024
“I like swimming bool so clean , they have a good shisha in cafe and good turkeish coffee, the dinner was very good fo me”
+It was a good holiday in this hotel , i like the food and the staff and they have a very big gym , the breakfast was brilliant and they have so much kind of food like seafood ,italian food , arabic food , the staff very helpful with any guest in the hotel , i hope to come again next week end
laitho2024
Couple · February 2024
“Luxurious Hotel”
+Beautiful hotel... The lobby is very beautiful and the room is spacious and clean, the bed and the pillows are comfortable and clean. The staff is very helpful and friendly The food is delusions The location of the hotel is very good and quite.
908najwana
Group of friends · February 2024
“Beautiful hotel”
+The room is clean and beautiful, the food is perfect… the lobby of the hotel is luxurious The staff are very friendly and helpful they are always ready to help The location of the hotel is perfect quite area no traffic… I highly recommend this hotel…
faceo334
Family · February 2024
“Nice hotel”
+Stay in hotel for 5 Nights , its was Really Lovely Stay , Nice Rooms Fast Service , and thanks for Housekebing and Room Service Staff , Helpful staff One of the best hotels I have visited, I visit Jordan for work and found this hotel very convenient, speed of the Gym,restorant, coffeshop nice at night and a pool to relax, I really liked the hotel it will be my resensnce in next days staff so kind and help Good WIFI Service , Thanks for Reception , Recommended Hotel