Hakone Tokinoshizuku

8.2Very good1,673 reviewsSee rooms

Guest house

Facilities at a glance

Free Wi-Fi
EV charging
Spa
Breakfast
Daily housekeeping
Elevator

About this place

Luxurious Accommodations Indulge in air-conditioned units with modern amenities and stunning mountain views. Relax in the open-air bath and unwind on your private terrace or balcony. Culinary Delights Savor authentic Japanese cuisine at the on-site restaurant and enjoy a refreshing drink at the bar. Wake up to a delicious Full English/Irish breakfast each morning. Relaxation and Exploration Immerse yourself in the geothermal wonders of the area with nearby hot springs. Take a stroll in the garden or visit the Shuzen-ji Temple and Fuji-Q Highland just a short distance away. Experience luxury and tranquility at Hakone Tokinoshizuku. Book your stay now for an unforgettable getaway.

Choose your unit

Pick check-in and check-out to see live room prices.

11 room types

Choose your room
Room type	Guests	Show prices
Deluxe Suite with Open-Air Bath 87 m²2 × Futon	Sleeps 2	Show prices
Luxury Suite with Open-Air Bath 200 m²2 × Twin beds, 2 × Futon	Sleeps 4	Show prices
Stylish Suite 63 m²2 × Futon	Sleeps 2	Show prices
Suite with Panoramic View 65 m²2 × Futon	Sleeps 2	Show prices
Relax Suite 87 m²2 × Futon	Sleeps 2	Show prices
Superior Suite with Open-Air Bath 118 m²4 × Futon	Sleeps 4	Show prices
Suite with Balcony 63 m²2 × Futon	Sleeps 2	Show prices
Corner Suite with Private Open-Air Bath 74 m²2 × Futon	Sleeps 2	Show prices
Premier Suite 115 m²4 × Futon	Sleeps 4	Show prices
Grand Suite 199 m²2 × Twin beds, 2 × Futon	Sleeps 4	Show prices
Suite Room with Open-Air Bath 65 m²2 × Futon	Sleeps 2	Show prices

What this place offers

Internet

Free Wi-Fi

Parking

Parking
EV charging

Pool & wellness

Food & drink

Breakfast

Services

24-hour front desk
Concierge
Laundry
Daily housekeeping

Accessibility

Elevator

Outdoor

Terrace

Location

Address
Miyanoshita 416, Hakone, 250-0404, Japan
1.3 km from the center of Hakone

Questions about this stay

Quick answers from the information this property gives us.

What are the check-in and check-out times?
Check-in from 15:00. Check-out by 12:00.
Is Wi-Fi included?
Yes, this property lists free Wi-Fi.
Is parking available?
Yes, this property lists parking. Check the room offer for any fee.
Can I add breakfast?
Breakfast is available with selected room offers.

Guest reviews

8.21,673 reviews

Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 200 reviews.

Cleanliness8.0

Service9.4

Location8.9

Room quality8.1

Amenities8.7

Value for money8.5

Food and drink9.2

kerry
Australia · Couple · November 2026
7.0
+Incredible food and service
−There was mould in bedroom and it really needs a paint job especially the patio
Vochin
Canada · Couple · November 2026
7.0
+Incredible bath in the room and amazing dinner.
−The facility needs much repair, the room has mold and peeling ceiling.
Roman
Czechia · Couple · November 2026
4.0
“This is not 5* hotel!”
+The staff understood that we were not happy at all with the accommodation and they cancelled the stay without any problem and charge.
−THIS IS NOT A FIVE STAR HOTEL as presented on Booking.com!!! Please change the star rating. It is very poorly maintained and dirty hotel.
Bec
Australia · Couple · October 2026
3.0
“A lovely location and staff, very poor state of rooms, would not recommend.”
+The staff were all lovely and very helpful, they were responsive and helpful with transport. The food was very fresh and well presented.
−The inside of the room, bathroom and all around the private room onsen were mouldy and very run down. The wood was rotting, was wobbly under foot, and the onsen was quite gross to spend time in as a result. Inside the rooms the walls had early signs of black mould. For the price per night, this was extremely disappointing, but given how far into the mountains we were, there wasn’t any opportunity to turn back.
Jones
Australia · Couple · October 2026
10.0
+Everything
−Nothing
AYANO
Japan · Couple · November 2026
4.0
“泉質はいい”
+泉質がいい
−生きたカメムシがもみじおろしに入ったものを提供され虫が入ってますとお返ししましたが謝罪はありませんでした
Adi
Israel · Couple · November 2026
9.0
“נפלא”
+הצוות נפלא מאוד נעים מאוד עוזר ומסייע
−מזרון קשה
Claudia
Italy · Couple · November 2026
9.0
“Struttura di lusso con segni di usura da rinnovare”
+Suite grande super comfort
−Segni di usura
Yuan-Chen
Taiwan · Couple · November 2026
10.0
“また機会があれば、もう一度訪れる宿”
+隠れ宿の本格的なおもてなしをいただき、本当にありがとうございました。今回は両親のために予約いたしましたが、二人からも「とても満足した」との感想をもらいました。チェックインからチェックアウトまでのご接客は完璧で、お陰様で両親は箱根の初秋を満喫できたようです。
Ebba
Sweden · Couple · November 2026
2.0
“Lurad av trevliga bilder”
+Hotellets läge var perfekt och utsikten från rummet högst upp som vi bodde på var otroligt
−När vi klev in i receptionen så möttes vi av en märklig lukt och tyckte att det var otrevligt men inget vi tänkte speciellt mycket mer på. Personalen visade oss upp till vårat rum (luxury suite open-air bath) och när vi väl öppnar dörren till det så kommer det som ett slag i ansiktet med lukt av mögel. Vi får en genomgång av rummet och jag noterar svartmögel i såväl tak som väggar i flertalet rum och hotellets personal är medveten om det, men vi gör ingen grej av det än. Väl efter så öppnar vi alla fönster och dörrar som vi kan och går ut för att bada en stund. Vi märker fort att poolen känns slemmig som av någon typ av svamp och konstaterar att det här är inte standarden som visas upp på bilder på deras hemsida. Vi kliver in igen efter ca 1 timme och märker att lukten av mögel inte är borta och bestämmer oss då för att prata med personalen om byte av rum eller hotell. (Jag är astmatiker och min flickvän gravid så att sova kvar en natt var inte ett alternativ.) Personalen var till stor hjälp och så förstående och de löste middag åt oss medan vi väntade på svar om de hade rum lediga. Så var inte fallet och vi fick boka ett annat hotell och ta en taxi dit. Kompensationen var att vi f

Good to know

Check-in & check-out
Check-in from 15:00 · check-out until 12:00
Pets
Pets are not allowed

Facilities at a glance

About this place

Choose your unit

11 room types

Deluxe Suite with Open-Air Bath

Luxury Suite with Open-Air Bath

Stylish Suite

Suite with Panoramic View

Relax Suite

Superior Suite with Open-Air Bath

Suite with Balcony

Corner Suite with Private Open-Air Bath

Premier Suite

Grand Suite

Suite Room with Open-Air Bath

What this place offers

Internet

Parking

Pool & wellness

Food & drink

Services

Accessibility

Outdoor

Location

Address

Questions about this stay

What are the check-in and check-out times?

Is Wi-Fi included?

Is parking available?

Can I add breakfast?

Guest reviews

Good to know

Check-in & check-out

Pets

Guest reviews