Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 200 reviews.
Don
Canada · Couple · November 2026
“Unforgettable Views”
+Great location and beautiful views from the veranda and our room. Our host, Josh, was amazing and took care of everything.
−No daily housekeeping
Edward
United Kingdom · Solo · November 2026
+The room was very spacious and it had a great view of the city.
−There were no staff. I can understand not being a busy time of year. But I stayed for 3 nights, and only say 2 members of staff throughout the entire stay. I was told to pre order breakfast for the following day, then the following day there was no one let alone no breakfast. It's a shame because the room was fantastic yet therr was no service. I was fortunate that there was someone on the desk when I checked in. So great room and location, but no staff to accommodate breakfast.
Anzbex
Australia · Couple · November 2026
“⭐⭐⭐⭐⭐ 5 Stars - An Absolutely Beautiful Experience!”
+Hackthorne Gardens is an absolute gem! From the moment we arrived, we were captivated by the beauty, elegance and peaceful atmosphere of this stunning property. The accommodation is simply gorgeous, with a wonderful sense of luxury, comfort and attention to detail. Everything feels thoughtfully designed to create a relaxing and memorable experience. The beautiful surroundings, tranquil gardens and charming atmosphere make this place feel like a little slice of paradise. It's the perfect retreat after a day exploring Christchurch and the surrounding areas. There's something truly special about accommodation that makes you feel completely at ease while still offering that touch of luxury, and Hackthorne Gardens does exactly that. We thoroughly enjoyed our stay and genuinely didn't want to leave! It's certainly somewhere we'll remember fondly from our New Zealand travels. We wouldn't hesitate to stay here again and would wholeheartedly recommend Hackthorne Gardens to anyone looking for beautiful, peaceful and luxurious accommodation in Christchurch. An absolute delight! ❤️
Joan
Australia · Couple · November 2026
“Great location, great service with a genuine smile”
+Josh our host was fantastic. He was friendly, helpful and anticipated our needs and met them promptly. As the face of this property, Josh is a great asset.
Chunyu
New Zealand · Couple · November 2026
“It offers a very comfortable and unique living experience. I highly recommend this hotel”
+The breakfast was okay. The staff were very enthusiastic. The location is not in the center, but there are some small shops around.
−It would be even better if there were more varieties of breakfast.
Lucy
New Zealand · Group of friends · October 2026
“Disappointing and not what we were expecting.”
+The location of the property was great and the view was fantastic.
−The accommodation was old and untidy. Dirt and dust everywhere. The gardens were very unkept, lawn not mowed, pond was filthy and gardens not maintained. The staff were never there and could be challenging to get hold of at times. No housekeeping for a 4 night stay.
Andy
New Zealand · Couple · October 2026
“Absolutely wonderful place to stay in Cashmere Hills”
+Hackthorne Gardens is a wonderful luxury villa with an unusual open hotel style. There is rarely anyone on the front desk - just arrive, pick up the key and go in. Our room was spacious with a stunning view across Christchurch and the bed really comfortable. The lounge and common areas are beautifully decorated and open for guest to use as needed. There is a small dining area but no restaurant. They do advertise breakfast which we did not use. The gardens are lovely and there is ample safe parking.
−Wi-fi was a little slow but that was more a reflection on the network than the premises.
Hall
United Kingdom · Family · October 2026
“Perfect getaway”
+Looking for history! With its rich history and prime location, it’s the perfect getaway. If you’re looking for luxury, you’ve found the right place! We absolutely adored our first visit and couldn’t wait to come back again. We hope you’ll enjoy it just as much! Big shout out to Joshua he made the stay even better - Thanks Joshua for you help and advice.
Jan
New Zealand · Couple · October 2026
−They said there was a coffee machine in room but nothings
Terence
Australia · Group of friends · October 2026
“Excellent Josh was so good as front of house could not do enough for you”
+One of the best hotels I have ever stayed in
−The view was fantastic