Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 17 reviews.
andrew
Family · October 2024
+We went to check in and the first thing we asked was where was the listed safe? He said there was not safe. I then asked about the listed breakfast. He said there was no breakfast. He could see that my wife was upset and offered to call Expedia an give us a refund. We accepted his offer and left to find other accomadations. I am giving the porperty a bad review because he lied to us and never called expedia to process a refund. When I called ecpedia of course they say he has not contacted them and when expedia called him he dose no pick up the phone. I tried to message him through expedia but no reply. Now I know why he said he would refund our money because he kept our money and then could rent the room out again.
“Safe and quiet place to stay”
+Eliott, the nice young man worked at the guesthouse was very kind and helpful. The room was clean and the guesthouse was safe. The room was comfortable and quiet for Naples. It’s about a 10 minute walk from the Napoli Centrale train station. I highly recommended this guesthouse.
+Wenn man ein Hotel in der Nähe des Bahnhofs sucht ist man hier genau richtig. Unser Zimmer war groß und ruhig, mit allem was man braucht. Die Gegend um einen Bahnhof ist in der Regel nie toll. Aber man findet in der unmittelbaren Umgebung Restaurants, Cafés und Supermärkte und wir haben uns nie unsicher gefühlt.
RV
Group of friends · August 2023
+Die Unterkunft ist direkt am Hauptbahnhof Neapel man kann alles zu Fuß, Bus oder Bahn erreichen. Der Gastgeber war sehr hilfsbereit immer erreichbar und hat uns nichts fehlen lassen. Das Zimmer war sehr sauer und es hat nichts gefehlt. Wir kommen aufjedenfall wieder
Luis
Family · December 2022
+Very hard to communicate with the property when arrived. Area around the property didn’t look safe. Hot water was not stable.
+Camera molto graziosa, proprietari gentili, peccato per la plastica dura sul materasso poco confortevole, bisogna dperare che gli ospiti delle camere vicine siano poco rumorosi perché si sente tutto . la zona è bruttina per la sicurezza,anche se comoda per la stazione, parcheggio della stazione carissimo! 31,00 euro per neanche 24h....niente colazione ma ci è stato offerto il caffè al mattino, niente vasca idromassaggio.
+Within walking distance from the Naples Central train station. Host was very helpful.
“not for the faint of heart”
+owner was not there when i arrived and member of family only spoke italian
MICHELLE
Family · June 2022
+This hotel is very conveniently located across from the train station, which is why I booked it for in and out travel from Naples. We had no issues finding the place using google maps. The room was very clean and we were comfortable. The owner is quite kind and very willing to be helpful. He called Pompeii to ask about closing hours for us and let us leave our belongings for a day, a day after we'd already checked out. The breakfast was good as well. The chef made us lattes, omelettes, and toast (which was toast bread with cheese and hotdogs inside), and they had other pastries available which we were too full to eat. My only two minor suggestions are to add signage, as after we entered the gates we went up the first set of stairs on our right, but it was indeed further down, and to have specific shampoo and conditioner (instead of a 2-in-1). Overall, the hotel was great and I would highly recommend it.
“Comfort, comodità e tanta disponibilita e consigli”
+Scelto all'ultimo, ma molto soddisfatto. Zona stazione che chiaramente come tutte è un po' "degradata" ma super tranquilla, mai successo nulla e mai visto nulla di pericoloso. BeB molto bello, con arredi sontuosi. Colazione inclusa (ma a Napoli è quasi un peccato non provare una pasticceria ogni giorno). Letto comodo, pulito, tanti consigli da parte di Elia su come muoverci e cose vedere/mangiare. Ha sempe cercato di