Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 37 reviews.
Christine
Ireland · Couple · January 2026
8.0+The facilitates in the house, very handy to be able to make breakfast and keep things in the fridge. The pool was a 1 min walk away. The house was a couple of mins walk to the beach. The shop was very close. Only 5e taxi to Manta Maria
Joosep
Estonia · Couple · January 2026
10.0+Nice and safe place. Supermarket 5 minutes to walk.
Lisa
United Kingdom · Group of friends · December 2025
4.0“Great Country and locals, wouldn’t stay at Le Chateain again.”
+It was not as described. We had lots of issues that the owners didn’t respond to, despite me asking them during and after the stay. Very disappointed.
−The property was clean.
Sandra
United Kingdom · Family · May 2025
1.0“Disgraceful”
−Our booking was cancelled at 6.12 pm local time the day before we arrived, leaving us homeless. It was one of the worst experiences we have ever had. We were travelling in a mixed age group, with children and grandchildren, we were offered only one alternative accommodation which was in Santa Maria this was unsuitable and several miles away from Vila verde where we had other family staying. We booked for a family celebration which was totally ruined. To be told the property was overbooked within hours of us arriving was a disgrace. This property should not be on your web site.
Emma
United Kingdom · Couple · April 2025
5.0“Nice place which will improve once the new management is established”
+The location was good a short walk to Bikini Beach and a shuttle bus ride to Pronta Preta beaach where you could use the sun beds for free. The pool was only a 1-2 min walk away, quiet and if you put your sunbeds near the clubhouse its not too windy. Most of the house was clean, the air con was very effective and the kitchen had all you needed to prepare and cook your own meals. A supermarket just a few mins walk away was well stocked. It is a shared house with 2 other double rooms and all the people we met were very pleasant and it was good to meet other people. There is a shuttle bus into Santa Maria (not very frequent) or a 5 euro taxi or a 25min walk. A lot busier in the town so we liked the quiet of the guesthouse.
−When we made the booking we saw many reviews about Peter and how attentive he was and well he managed the property. We did not know that the management changed the week we arrived. In the weeks before the arrived we emailed many questions but nothing was answered. The communication was very poor until we eventually got hold of Agnes two days before our arrival. She now manages the guesthouse. She was quick to respond, but we saw very little of her, the first time being on day 7 of our 8 day holiday. The WIFI did not work in the top 2 bedrooms (only downstairs) and we had to remind her about things like replacing water. Also the top terrace was very dusty and not useable. The boiler is located on the top floor near our room and it was making awful noises throughout the night. It turned out that it needed replacing (Day 7) so hopefully this will now be sorted. Also despite saying there is a free taxi from and to the airport in the Booking.com descriptions this is not the case. Although Agnes did honour this with our taxi on arrival. We are confident that all of these issues should be sorted and any future reservations should not have these issues.
Volker
Germany · Couple · February 2025
8.0“Quien place away from the city”
+Coffee machine, small balconcillo, free Bus Shuttle to st. Maria
Julie
United Kingdom · Couple · February 2025
9.0“Relaxing, no stress! Very chilled and laid back. Fabulous snorkelling at Bikini beach.”
+Felt homely and welcoming. Nicely furnished and decorated. Comfy bed Air conditioning Fly screens Very quiet location. Free shuttle to Santa Maria.
−No issues with the property, and our host Peter, was amazing!! Only issue was with the surrounding area having been neglected. Pool area was suddenly tidied and cleaned - toilets unlocked, when AGM was taking place, I’m presuming lack of attention is due to the time of year of our stay? Toptip: place sun beds near club house - it’s less windy there!
Dianne
United Kingdom · Couple · January 2025
10.0“Great town house”
+Lovely town house Well equipped Great hosts Lots of information
−It was not walking distance to the town but there was a shuttle bus to the town or the local beach
Henri
Switzerland · Solo · January 2025
10.0“Fantastisch”
+HighLevel
Simon
United Kingdom · Group of friends · January 2025
9.0“Superb”