Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 43 reviews.
Elizabeth
Australia · Family · April 2025
6.0“Pleasant”
Tigerlily
United Kingdom · Group of friends · April 2025
9.0“Superb”
Sue
Australia · Couple · March 2025
1.0“We had 9 nights in this place and no wonder it was pay up front!!!! or you wouldn't stay.”
+Bed linen was very clean, Air Conditioning worked well, Central to the City of Cairns. Only saw one staff member and he had to bring toilet paper as not enough was provided for 9 nights and he was prompt and ok. Would suit Backpackers only.
−Too much to cover - everything else was to dislike. Bathroom was dangerous - shower never had a door so water was everywhere all over the floor. TV very hard to work - everything old and nothing homely about the place. Oven - filthy!!! hot plates rusty!!!! No extra blankets, towels (all had to be put on the floor to avoid slipping with so much water everywhere.)
Autumn
Canada · Couple · March 2025
6.0“Pleasant”
Jennifer
Australia · Group of friends · March 2025
2.0“Only stay here if you want to pay very cheap and be in a good location, otherwise don’t waste your money and go somewher”
+It was in a good location, near Cairns Central.
−Not clean - ventilation was dirty and dead cockroaches under bed. Couldn’t open windows because mosquitoes would come in. Toaster smoked up the apartment. Booking said there were 3 beds - arrived with only two in the same room, had to request staff to move beds and provide another bed: staff admitted that the advertisement on booking isn’t accurate and that the property has a lot of complaints. Washing machine isn’t in the apartment, located outside and is coin operated ($4 a load). Could hear the people staying upstairs and party was going on in a different apartment located on the property. Could see people through the bathroom windows - uncomfortable knowing people can see in.
Taylam
Australia · Couple · February 2025
1.0“The place is a shit hole”
Gould
Australia · Family · January 2025
9.0“Great stay with my 2 teens and dog”
+Great location
Antony
Australia · Group of friends · January 2025
6.0“Pleasant”
+it was close to all main amenities, all main facilities within walking distance.
−It felt like It was different from the photos posted, a bit more old and basic, and mosquitoes were a big issue.Kids got bitten everywhere, which was a major drawback and made our stay uncomfortable
Lyn
United Kingdom · Couple · January 2025
7.0“Well located for cairns, a bit noisy with some of the other residents, fair value for money.”
+The apartment was spacious and clean
−Need blinds for the bathroom. There was a large dead cockroach on the windowsill when we arrived - although we didn’t see any more it was off putting.
Sonnika
United Kingdom · Couple · January 2025
1.0“Grim stay at Grimshaw”
+Close to the shopping centre
−The property was riddled with flies, the host left a crawling insect killer spray which had just enough left to kill most so good luck to the next guest. All of the kitchenware looked like unwanted stuff donated from their own home after finally getting around to a big clear out, all pots were old, scratched, and burnt. Every plate and mug was mismatched, and random quantities e.g., a single odd shaped bowl provided to accommodate 3 people, alongside a rusted cake tin. All cooking utensils were crusted with old food, pots oily - just a complete lack of care. There were blinds in the hallway and bedroom however the bathroom directly faced the bins and had no blinds over the floor to ceiling windows at all, the glass was frosted but anyone walking past would obviously see your silhouette on the toilet, in the shower etc as we could make out theirs - very uncomfortable. Bedroom sheets stained, sheets on the single bed actually had a wet raised stain that we didn’t get too close to. Walls were so thin it sounded like we were actually in the water pipes anytime a neighbours taps went on. Definitely wouldn’t return or recommend, it was cheap but not competitively.