Grand Hyatt Shenzhen

Name: Grand Hyatt Shenzhen
Address: No.1881, Baoan Nan Road, Shenzhen, 518000, CN

8.7Very good398 reviewsSee rooms

Hotel

No.1881, Baoan Nan Road · Shenzhen

Facilities at a glance

EV charging
Hot tub/Jacuzzi
Room service
Daily housekeeping
Family rooms
Elevator

About this place

Luxurious Accommodation with Stunning Views Unmatched Dining Experience Indulge in a variety of culinary delights from steak and seafood at Belle-Vue to authentic Chinese cuisine at 1881 restaurant. Let your taste buds travel the world with Italian delicacies at La Terrazza and Cantonese favorites at China Lodge. Don't forget to satisfy your sweet tooth with homemade chocolates at Sugar Box. Relaxation and Rejuvenation Unwind in style with panoramic views of Shenzhen or Hong Kong mountains from your room's floor-to-ceiling windows. Recharge at the outdoor pool, gym, or spa. With sauna facilities, babysitting services, and a business center, your every need is catered to at Grand Hyatt Shenzhen. Book now to experience luxury and comfort at its finest!

Choose your room

Pick check-in and check-out to see live room prices.

16 room types

Choose your room
Room type	Guests	Show prices
King Room with Club Access 46 m²King bed	Sleeps 4	Show prices
Executive King Suite 80 m²King bed	Sleeps 4	Show prices
King Room 46 m²King bed	Sleeps 4	Show prices
Apartment - 2 Bedroom 130 m²2 × Twin beds, King bed	Sleeps 6	Show prices
King Room with High Floor 46 m²King bed	Sleeps 4	Show prices
Two-Bedroom Apartment with One King Bed, Two Twin Beds and Club Access 130 m²2 × Twin beds, King bed	Sleeps 5	Show prices
Twin Room with Two Twin Beds and Club Access 46 m²2 × Twin beds	Sleeps 4	Show prices
Deluxe King Room with Club Access 60 m²King bed	Sleeps 4	Show prices
Grand King Suite 65 m²King bed	Sleeps 4	Show prices
Suite (Chairman) King bed, 2 × Twin beds	Sleeps 5	Show prices
Presidential Suite King bed	Sleeps 3	Show prices
Twin Room 46 m²2 × Twin beds	Sleeps 4	Show prices
Deluxe King Room 60 m²King bed	Sleeps 4	Show prices
Premier King Suite 130 m²King bed	Sleeps 4	Show prices
One-Bedroom Apartment with King Bed and Club Access 90 m²King bed	Sleeps 4	Show prices
Twin Room with Two Twin Beds and High Floor 46 m²2 × Twin beds	Sleeps 4	Show prices

What this place offers

Parking

Parking
EV charging

Pool & wellness

Outdoor pool
Spa
Gym
Hot tub/Jacuzzi

Food & drink

Restaurant
Bar
Breakfast
Room service

Services

24-hour front desk
Concierge
Laundry
Daily housekeeping

Family

Family rooms

Accessibility

Accessible
Elevator

Outdoor

Terrace

General

Non-smoking rooms

Location

Address
No.1881, Baoan Nan Road, Shenzhen, 518000, China
7.8 km from the center of Shenzhen

Questions about this stay

Quick answers from the information this property gives us.

What are the check-in and check-out times?
Check-in from 15:00. Check-out by 12:00.
Is parking available?
Yes, this property lists parking. Check the room offer for any fee.
Can I add breakfast?
Breakfast is available with selected room offers.
Does the property have a pool?
Yes, this property lists a swimming pool.

Guest reviews

8.7398 reviews

Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 200 reviews.

Cleanliness9.3

Service9.8

Location10.0

Room quality9.8

Amenities9.3

Value for money8.8

Food and drink9.8

Kwok Yun Isabella
Hong Kong SAR China · Couple · October 2026
3.0
“Disappointing experience and we will never step foot in this hotel again!”
+The breakfast offered a wide range of choices, and the location is good where it connects to a big shopping mall.
−First, when we checked it, the staff at the front desk told us the room was tidied up and just yet to be inspected by the supervisor, and that it would be ready in 20 mins. He suggested us going to the executive lounge where there would be snacks and fruit, and the room keys would be given to us there. In reality, there was no snacks or fruit in the lounge, but few cookies. I had to ask for three times before the staff managed to find me some fruit. After waiting for 30 mins, there was still no one approaching me with room keys. I had to ask a staff member myself, repeat the same story that I was told at the front desk and finally she managed to give us the room keys. When we got up to the 21/F, there was a strong bad filthy smell coming from the corridor carpet. It smelled like it has not been thoroughly cleaned for years. Then we found out the carpet in our room smelled exactly the same! What made things worse was that our room was facing a big construction site and there were big banging noises coming from there. I then called guest services and found out that the construction work would last until 11pm!! It even started at 8am the following morning!! HOWEVER, the staff at the f
Claudio
Netherlands · Solo · October 2026
6.0
“It was ok but I was expecting more details from grand Hyatt”
+Location was nice
−Problems with communication with staff with English language
Emma
Hong Kong SAR China · Family · September 2026
9.0
+Really good size rooms. Everywhere was immaculately clean. Great views from the reception/ restaurant. Good gym and pool.
−Unfortunately there is building work taking place opposite which meant loud construction noise when we were going to bed.
Witthinrich
Germany · Couple · September 2026
9.0
+Great Value for money nice hotel perfect breakfast
Lye
Australia · Solo · September 2026
7.0
“Nice luxurious hotel but...”
+The massive room, breakfast range of food
−Too many lifts, changing lifts to get from lobby to room, room to exit. Extremely confusing
christophe
Netherlands · Solo · September 2026
10.0
“Loved it!”
+Great. Extremely clean and confortable. Breakfast is amazing. Good staff. Good location. Originally booked for 2 nights, ended up staying one week.
−Everything was ok really.
Sohail
United Arab Emirates · Solo · August 2026
7.0
+Cleanliness
−Less Kosher or Halal options
Alaa
Egypt · Couple · August 2026
10.0
“Great accommodation”
+Everything was perfect nothing went wrong
Ching Man Rossetti
Hong Kong SAR China · Group of friends · August 2026
6.0
“The design of a this five stars hotel disappointed me,”
+Spacious, Clean
−The complicated lifts (elevators) The Staffs
Lan
United Kingdom · Family · August 2026
9.0
“Shame the sugar box isn’t open til v late anymore ! Great cakes”
+Well located for us
−V spacious and close to mall

Good to know

Check-in & check-out
Check-in from 15:00 · check-out until 12:00
Pets
Pets are not allowed

Facilities at a glance

About this place

Choose your room

16 room types

King Room with Club Access

Executive King Suite

King Room

Apartment - 2 Bedroom

King Room with High Floor

Two-Bedroom Apartment with One King Bed, Two Twin Beds and Club Access

Twin Room with Two Twin Beds and Club Access

Deluxe King Room with Club Access

Grand King Suite

Suite (Chairman)

Presidential Suite

Twin Room

Deluxe King Room

Premier King Suite

One-Bedroom Apartment with King Bed and Club Access

Twin Room with Two Twin Beds and High Floor

What this place offers

Parking

Pool & wellness

Food & drink

Services

Family

Accessibility

Outdoor

General

Location

Address

Questions about this stay

What are the check-in and check-out times?

Is parking available?

Can I add breakfast?

Does the property have a pool?

Guest reviews

Good to know

Check-in & check-out

Pets

Guest reviews