Grand Hyatt Mumbai Hotel and Residences

Name: Grand Hyatt Mumbai Hotel and Residences
Address: Off Western Express Highway Santacruz (E), Mumbai, IN

8.6Very good2,109 reviewsSee rooms

Hotel

Off Western Express Highway Santacruz (E) · Mumbai

Facilities at a glance

Free Wi-Fi
Parking
Airport shuttle
Sauna
Room service
Daily housekeeping

About this place

Luxurious Accommodation with Stunning Views Grand Hyatt Mumbai offers modern rooms with floor-to-ceiling windows providing breathtaking courtyard or city views. Some rooms even feature a balcony for a more immersive experience. The en-suite bathrooms with separate baths and complimentary toiletries ensure a relaxing stay. Award-Winning Dining Experiences Indulge in a culinary journey at the hotel's four signature restaurants offering a variety of cuisines. From multi-cuisine delights at Fifty Five East to authentic Italian dishes at Celini, there's something for every palate. The Bar serves exclusive cocktails, while the Gourmet Store offers a selection of local and international produce. Exceptional Services and Amenities Enjoy the convenience of free private parking and an airport shuttle service. The hotel's 24-hour Concierge, multi-lingual staff, and babysitting services cater to all your needs. Plus, art enthusiasts can admire exquisite collections displayed throughout the property. Book your stay at Grand Hyatt Mumbai for an unforgettable experience!

Choose your room

Pick check-in and check-out to see live room prices.

25 room types

Choose your room
Room type	Guests	Show prices
King Room 35 m²King bed	Sleeps 4	Show prices
Grand King Suite 57 m²King bed	Sleeps 4	Show prices
King Room - Club Access 37 m²King bed	Sleeps 4	Show prices
Twin Room - Club Access 35 m²2 × Twin beds	Sleeps 4	Show prices
Diplomatic Suite 86 m²King bed	Sleeps 4	Show prices
Grand Executive Suite 78 m²King bed	Sleeps 4	Show prices
King Suite with Veranda 65 m²King bed	Sleeps 4	Show prices
Two-Bedroom Grand Apartment 156 m²King bed, 2 × Twin beds	Sleeps 6	Show prices
One-Bedroom Apartment with Patio 72 m²King bed	Sleeps 4	Show prices
Two-Bedroom Standard Apartment 128 m²2 × Twin beds, King bed	Sleeps 6	Show prices
Three-Bedroom Standard Apartment 219 m²King bed, 2 × Twin beds, Queen bed	Sleeps 9	Show prices
Queen Room with Courtyard View 33 m²Queen bed	Sleeps 4	Show prices
Deluxe King Room 33 m²King bed	Sleeps 4	Show prices
Deluxe Twin Room 33 m²2 × Twin beds	Sleeps 4	Show prices
Twin Room with Patio - Club Access 40 m²2 × Twin beds	Sleeps 4	Show prices
One-Bedroom Standard Apartment 75 m²King bed	Sleeps 4	Show prices
King Room with Patio - Club Access 40 m²King bed	Sleeps 4	Show prices
One-Bedroom Grand Apartment 102 m²King bed	Sleeps 4	Show prices
Two-Bedroom Apartment with Veranda 134 m²King bed, 2 × Twin beds	Sleeps 6	Show prices
Twin Room 33 m²2 × Twin beds	Sleeps 4	Show prices
Queen Room - Club Access 35 m²Single bed	Sleeps 3	Show prices
One-Bedroom Apartment With Verandah 76 m²King bed	Sleeps 4	Show prices
Queen Room With Patio - Club Access 40 m²Single bed	Sleeps 3	Show prices
Queen Room 33 m²Queen bed	Sleeps 4	Show prices
King Room with Courtyard View 35 m²King bed	Sleeps 4	Show prices

What this place offers

Internet

Free Wi-Fi

Parking

Transport

Airport shuttle

Pool & wellness

Outdoor pool
Spa
Gym
Sauna

Food & drink

Restaurant
Bar
Breakfast
Room service

Services

24-hour front desk
Concierge
Laundry
Daily housekeeping

Family

Family rooms

Accessibility

Accessible
Elevator

Outdoor

Garden

General

Pets allowed
Non-smoking rooms

Location

Address
Off Western Express Highway Santacruz (E), Mumbai, India
2.8 km from the center of Mumbai

Questions about this stay

Quick answers from the information this property gives us.

What are the check-in and check-out times?
Check-in from 15:00. Check-out by 12:00.
Is Wi-Fi included?
Yes, this property lists free Wi-Fi.
Is parking available?
Yes, this property lists parking. Check the room offer for any fee.
Can I add breakfast?
Breakfast is available with selected room offers.
Does the property have a pool?
Yes, this property lists a swimming pool.

Guest reviews

8.62,109 reviews

Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 200 reviews.

Cleanliness8.9

Service7.9

Location8.9

Room quality8.8

Amenities8.4

Value for money7.8

Food and drink7.4

Sridhar
India · Solo · October 2026
6.0
“Short of Value for money spent”
−Was billed for 2 adults+2 children but facilities were not considered
Benaifer
United Arab Emirates · Family · October 2026
8.0
+Overall stay, rooms were clean and serviced well
−Misinformation provided by the staff on timings and services, due to which my daughter missed out on time at the pool and I was unable to have lunch with my family whom I had invited to do so. Service recovery was nonexistent.
Bu Hamad
United Arab Emirates · Family · October 2026
10.0
“Four memorable nights at Grand Hyatt Mumbai Hotel and Residences”
+Almost everything. Thanks, everyone, for the services par excellence. Special thanks to Zubair Shaika and the team.
−The point I may say is that the area nearby is not as good as the one around the Taj Mahal in Colaba
omar
Kuwait · Couple · October 2026
9.0
“Pretty hotel”
+The hotel and lobby are spacious, and there are many restaurants.
−The bathroom lacks a shower holder, and the bed is uncomfortable.
Hemang
United Kingdom · Group of friends · October 2026
10.0
“We had an excellent stay, and are due to go back soon.”
+Everything
−Nothing.
Petros
Zimbabwe · Couple · October 2026
9.0
“Good place good food”
+The spacious room
−Had few glitches water leak
Sheth
India · Group of friends · October 2026
9.0
“it was ok but not worth for pricing”
+breakfast, room
−pricing for room services
Lee
United Kingdom · Solo · September 2026
7.0
“Great staff but hotel rooms need renovating”
+The gym and Restaurants very good
−The rooms were tired looking and need updating. The areas outside the bedroom balconies were dirty
Tabassumbanu
United Kingdom · Family · September 2026
10.0
+Customer service is as amazing
−None
Devki
Kenya · Group of friends · September 2026
2.0
“Worst hotel I have stayed at”
−The service is absolutely terrible and the staff are incredibly rude. They genuinely don’t seem to want to do anything to help. It took us an entire hour to get coffee in the morning, even after asking four different waiters and eventually complaining to the F&B manager, who also seemed completely uninterested until I got angry. One of our rooms wasn’t even cleaned, and when we called room service, we were told, “You have to ask for us to clean it.” Seriously? This is the Grand Hyatt shouldn’t the room be cleaned without the guest having to specifically ask for it? The housekeeping standards were also awful. The bedding was dirty, and towels that we had deliberately left on the floor to be collected for laundry were simply returned to us as “clean.” Absolutely unacceptable. To be fair, the hotel manager did seem concerned and genuinely tried to help when we raised our complaints. Unfortunately, the staff and overall service completely let the hotel down. We stayed for 7 days, and on every single day there was some sort of issue or complaint. That says everything. For the price you pay, there are much better hotels you can stay at. It is simply not worth ruining your holiday by stay

Good to know

Check-in & check-out
Check-in from 15:00 · check-out until 12:00
Pets
Pets on request

Facilities at a glance

About this place

Choose your room

25 room types

King Room

Grand King Suite

King Room - Club Access

Twin Room - Club Access

Diplomatic Suite

Grand Executive Suite

King Suite with Veranda

Two-Bedroom Grand Apartment

One-Bedroom Apartment with Patio

Two-Bedroom Standard Apartment

Three-Bedroom Standard Apartment

Queen Room with Courtyard View

Deluxe King Room

Deluxe Twin Room

Twin Room with Patio - Club Access

One-Bedroom Standard Apartment

King Room with Patio - Club Access

One-Bedroom Grand Apartment

Two-Bedroom Apartment with Veranda

Twin Room

Queen Room - Club Access

One-Bedroom Apartment With Verandah

Queen Room With Patio - Club Access

Queen Room

King Room with Courtyard View

What this place offers

Internet

Parking

Transport

Pool & wellness

Food & drink

Services

Family

Accessibility

Outdoor

General

Location

Address

Questions about this stay

What are the check-in and check-out times?

Is Wi-Fi included?

Is parking available?

Can I add breakfast?

Does the property have a pool?

Guest reviews

Good to know

Check-in & check-out

Pets

Guest reviews