Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 29 reviews.
Swati
India · Family · May 2025
“Decent Property. Unforgettable Host!”
+What was unforgettable about the property was the warmth of the host Keviv. He is a very very friendly , helpful and cute boy. We were 2 moms travelling with our toddlers. He escorted us around the town , helped us get an excellent cab deal , went out of his way to help us with several things and played music on his guitar too as we sang along. God bless him. Great fun! An unforgettable experience!
Praveen
India · Family · April 2025
“Good, Clean, ideally located, Value for money Home stay.”
+Nice home stay away from hustle bustle of mall road but still 15 mins walk to city centre with a super amazing view of Kanchenjunga from balcony on a clear day. Lovely interactions and good time spent with young owners - Keviv and Jason. We all gossiped into late evenings. They helped to arrange cab pickup from NJP, local sightseeing and also, Drop to kalimpong through their trusted brother - Loksam who was really amazing driver equally good person. It was really good stay, value for money and importantly, good bonding which we all felt even within a short stay at Grand casa.
Anurag
India · Group of friends · March 2025
“Superb”
Subham
India · Group of friends · February 2025
“Exceptional”
+They're so friendly and cooperative.
Bapi
India · Group of friends · September 2024
“Best location, view and host behaviour.”
+Best location and view with cool hosts. One of the host Jeson gave the best siteseeing experience and the other host keviv also deals with best quality Darjeeling Tea.
Abdul
India · Couple · August 2024
“Best View and host behaviour.”
+View and the host behaviour is the main highlight of my trip. I could see the full view of the Kanchenjunga from my room itself. It was a very peaceful location few minutes from Japanese Temple. Not so far away from mallroad. Lunch and dinner was freshly cooked by the owners. One of the host Jeson gave me the full tour of Darjeeling in a very worth it price and it was a wonderful tour. Time and places were Well planned according to my schedule.
Rai
India · Solo · August 2024
“Peaceful and Comfortable”
+It was a comfortable and relaxing experience for me. One of the owners, Jeson picked me up from siliguri. He also assisted me with my luggage and I had a comfortable ride with him. Upon arrival, I was greeted by the owners Keviv and Jeson with a welcome tea and pleasant conversation. The location was fairly quiet and serene not too far from the main town. My room had a mesmerizing view of darjeeling and the hills surrounding it. The room was clean. It had clean sheets, blankets and towels. The bathroom was clean, equipped with geyser for a hot shower. The food was made fresh and was delicious. The ambience of their cafe was very nice. Their menu had a few options for tea-time snacks and they customised the dish to my preference. They arranged cabs for me to travel up to town and back but I decided to walk to town first and called them for pick-up at night. I had a jam session at night with the owners and their friends which was really fun. After that we all danced playing local songs and a few others and had a good time. Dinner was also made fresh and was exceptional. Keviv and Jeson kept me company and we had pleasant conversations about my travels. The bed was very comfortable an
−Nothing
Sushmita
India · Solo · August 2024
“Exceptionally great stay at Hotel Grand Casa!”
+I had an exceptional stay at Grand Casa! thanks to the outstanding owners and caretakers - Keviv & Jeson. From the warm welcome at check-in to the attentive service throughout my stay, both of them went above and beyond to ensure I felt valued and comfortable.They were always available to answer questions, provide recommendations, and offer assistance with a smile. Their kindness, empathy, and professionalism exemplified the hotel's commitment to excellence. Apart from this the hotel location is really great for someone looking for a mesmerizing view from the hotel room itself! With the clouds clear on the second day of my stay, I woke up to the view of Kanchenjunga! Also the rooms and bathrooms were quite clean during my stay and the dining area had a decent decor. The food served was also really good and fresh. Thank you, 'Grand Casa' for an unforgettable experience! I highly recommend this hotel to anyone seeking exceptional service and a warm welcome!
−Can't say I didn't like it, but yeah there is a of scope of improvement in the room decor. But for someone preferring a homely atmosphere, the decor is perfect!
Md.
Bangladesh · Family · July 2024
“Passable”
Jaiswal
India · Couple · May 2024
“Exceptional”