Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 19 reviews.
tjknauer
Group of friends · July 2025
“Travellers beware”
+DO NOT GO TO THIS HOTEL. Travellers beware. The website is a complete fraud. The rooms were dirty, the bedspreads stained and torn, the bathroom rusted, broken and moldy with no amenities, electrical wires hanging in the bathroom, a broken fall-out-of-the-wall rusted safe, scurrying critter in the night, lock on door not fully functional, employees sleeping in lobby, terrible food and poor service. And to top it off this morning we were awoken just after 5 am by a man with a key trying to break into our room - 3 times!! Not clean, not safe, not comfortable. The website is a complete lie and the experience was beyond terrible .
CeeFreund
Group of friends · June 2024
“Clean rooms, but not very comfortable”
+We don‘t recommend this hotel. First of all smoking is allowed. Our neighbours smoked, so the entire floor reeked of it. Some of our rommes didn‘t have any accessible plugs to charge our phones (they were behind the tv or bed). The hotel staff does not speak english very well (some do not speak it at all), which in our case meant that in the restaurant we weren‘t able to communicate that we wanted the menu. And they didn‘t give it to us on their own, even though we were seated at tge table. There was no english menu, so our tour guide had to stay longer ob duty and had translate it for us, because even google translator wasn‘t able to translate whatever was written on there. The entire design of this hotel is really old-looking (think a 70s style shower). However, the rooms were clean and the Wifi worked really well.
718elders
Solo · March 2023
“The worst hotel ever”
+This hotel was the worst hotel I've ever stayed in. The wi-fi was not working or the TV. The Air conditioning didn't work. They advertised that they accepted Visa and Mastercard but I wound up having to go to an ATM to pay my bill. Customer service was lacking. No apology offered for the inconvenience.
Adventure48404260404
Business trip · October 2022
“No rest at this noisy hotel”
+Very noisy! Sleep was constantly disturbed by outside traffic noise and by noisy guests on the same floor who were opening and closing doors loudly all night and talking in the corridors. As there’s virtually no soundproofing you could hear every sound around. The manager kept promising to move me to a room on the other side of the hotel where at least there would be less noise from outside, but instead he moved me into a room adjacent to the one I already had, which was really no better. The bathroom smelt strongly of urine and had no ventilation and the tv in the room wasn’t functional. Still, it was cheap at $20 per night.
louise
Family · January 2022
+Unfortunately this hotel was very dirty. A/C not working in first room we were given. Restaurant had a huge menu but only several meals available.
“Ocena dobra”
+Jedzenie dobre. Obsługa bardzo miła. Tylko ci nieproszeni goście w pokoju (mam na myśli karaluchy) i stan armatury w łazience. Dałbym ocenę bdb.
26elainet
Group of friends · June 2018
“A decent experience”
+We got in late but the rooms were spacious and clean. We had no towel, but there was decent internet. There was good water pressure for the shower, but it was moldy in the shower. The bed was clean and the staff was friendly.
jennia77
Group of friends · July 2017
“Clean room in Arusha”
+The room was average. It was fairly clean. It was the only place in Arusha area we didn't use the mosquito net because the net seemed very dusty. The breakfast was average with made to order eggs. The bathroom shower was warm but it did not drain so the whole bathroom floor was wet. One towel was provided in the room. The staff was very friendly and helped with bags and booking a ride for dinner.
kt-like-food-yum
Family · July 2017
“Terrible bathrooms and breakfast”
+We were booked on a midrange tour and all the other hotels on the tour were wonderful. This was the one let down. It felt like a budget hotel with an old though clean bathroom. Breakfast was cold spaghetti or some fruit. A totally budget experience stay here only if you are paying a budget price. On a positive note it's all very clean. Just old and not mid range for sure.
541kaylag
Solo · June 2017
“Great place for price - clean, convenient”
+This hotel is the best place I have stayed in Arusha, especially for the price. I have stayed at more expensive hotels without much to gain (and sometimes worse). Both times, my rooms were clean and comfortable. The pizza was great. Breakfast is a little weak but the fruit is good- they also pack a boxed breakfast in case you depart before 7am. Beds don't have mosquito nets but the rooms seem fairly sealed- I did not get any bites overnight and slept comfortably. The rooms are also equipped with air conditioning. Parking outside is not gated but a guard is out there at all times.