Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 200 reviews.
Kathy
Bermuda · Family · October 2026
“Lovely. Kids said it was the best place we stayed ever! Got lucky with the northern lights but even without them it wa”
+Very clean. Lovely and warm when we walked in after a cold day!
Nicole
Canada · Couple · October 2026
“Very comfortable accommodations in a neat area. Inside the dome felt quite upscale!”
+Very cool accommodation in a geodesic dome! Includes a kitchen, sitting area, comfortable beds, and fireplace. Was a perfect spot for a couple, and would have been great for a family as well. I wish we'd stayed a few more nights.
−It was cold without the fire place running and the lighter wasn't working in the morning.
Sue F
United States · Group of friends · October 2026
−This place was shut down by local police while the booking availability is still show on the website.
Sally
United Kingdom · Solo · September 2026
“They cancelled my booking the night before arrival”
−They cancelled my booking at 11.30pm the night before we were due to arrive due to a "technical difficulty" via a message not even a phone call. Offered alternative accomodation 1.5hrs away from the location. I found my own accomodation nearer to Selfoss and they agreed to refund but communication was slow and they only seemed to reply once I raised a dispute with booking.com. I did receive a refund but never had an explanation into what the "technical difficulty" was and thought the whole customer experience was terrible.
Jose
Mexico · Couple · September 2026
“Cancelled shortly before arrival and no proper resolution The property cancelled our Lake View Tent reservation shortly”
+Cancelled shortly before arrival and no proper resolution The property cancelled our Lake View Tent reservation shortly before arrival, citing an unforeseen technical issue and later saying that all domes were closed due to a system problem. We could not accept the replacement options offered, as they were not equivalent to our original reservation. The cancellation forced us to arrange last-minute replacement accommodation and modify our tour plans at additional cost. Most concerningly, the same Lake View Tent still appeared available to book on Booking.com for the exact same dates after we were told it was closed. Instead of processing the refund directly, the property instructed us to contact Booking.com and wait for a refund link. We cannot comment on the room itself because we were not allowed to stay, but the handling of the cancellation and refund was very disappointing.
−Cancelled shortly before arrival and no proper resolution The property cancelled our Lake View Tent reservation shortly before arrival, citing an unforeseen technical issue and later saying that all domes were closed due to a system problem. We could not accept the replacement options offered, as they were not equivalent to our original reservation. The cancellation forced us to arrange last-minute replacement accommodation and modify our tour plans at additional cost. Most concerningly, the same Lake View Tent still appeared available to book on Booking.com for the exact same dates after we were told it was closed. Instead of processing the refund directly, the property instructed us to contact Booking.com and wait for a refund link. We cannot comment on the room itself because we were not allowed to stay, but the handling of the cancellation and refund was very disappointing.
Alesha
Australia · Couple · September 2026
“Very disappointed”
+Didn’t get a chance to experience this one they cancelled the day before
−Trying to get a refund which is very difficult
jose
United States · Group of friends · September 2026
−a major breakdown in communication. I was informed VERY LATE, in the day of my stay, through an email that the place of my dome reservation was changed and I never saw the message. I was flying , arrived at 7:00 PM in Reykjavik airport, rented a car and drove 2 and 1/2 hours to the original location , guided by google maps. When I arrived at the original location the domes were closed, and there was NOBODy to help... The location was with so poor internet coverage that google maps was not usable. Fortunately we found a nearby hotel that had a vacancy, otherwise I would have to spend the night in the car. I also communicated this experience by the Booking.com messages with the hotel to request a total refund and have not yet received an answer. Almost one week passed, so this is also not acceptable.
Karen
United States · Family · September 2026
“Very upsetting given the price”
+We always wanted to stay in a bubble dome and wished we can love it more. The bathroom is modern. The beds are comfy. Its really got potential.
−For contactless access, we depended heavily on 1 single email that came pretty late in the day. Unfortunately the staff Maricela, gave us the wrong address. Which gave us a bit of a detour. But what was worse was she gave us the instructions to check into a Dome that was already occupied. You can imagine the horror between both groups. And the scarier part was we had no access code to our dome and it was getting late in the night. We called the number but no one picked up. We were traveling with young child so we were literally afraid we be on the streets since everything closes by 9pm around there. I got creative and found workers coming from the restaurant nearby to contact her. Finally got the right access codes for the right dome. Sadly after all that, half of the lights didnt work. Bathroom lights didnt turn on, nor did the lights above the bed. Such a crazy night. BUT It was only a 1 night stay so we just dealt with it. So sad. Everyone was looking forward to this because this was a bubble dome.
Jan-David
Switzerland · Family · September 2026
+Very nice glamping place. Our daughter really loved it and it was great to watch the long sunset from the tent with the stove running providing nice heat.
−When we arrived the roof window flaps were covered in flies. While these are frequent, these were clearly not from that day (they were all dead), so the cleaning hadn't really checked there for a while. Also some of the pillow covers were dirty. They sent someone to take of these issues quickly, still given the price, I'd expect more here upfront.
Susy
United Kingdom · Couple · September 2026
“Nice idea but we were kept awake by noisy neighbours”
+Clean and good facilities, nice bathroom and kitchen. The fire was set up ready to light. Nice to have extra blankets. Good view from the dome but with the curtains open, you are overlooked and can be seen by other guests.
−Firstly, this wasn’t what I’d booked, we were moved to the forest view the day before, but that’s not too much of a problem, just not what I was expecting. Unless the fire was lit the dome was very cold, the heat was lost very quickly. But the worst thing was there was no protection from noise so if you had noisy neighbours like we did, there is a lot of disturbance. Unfortunately we were kept awake until the early hours by the couple in the neighbouring dome, and the noise started again early in the morning.