Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 24 reviews.
Yokubjonov
Uzbekistan · Group of friends · October 2026
+Nothing.
−An absolutely terrible experience and a complete waste of money! We arrived late at night, and the young receptionist at the desk agreed that we could settle our payment the next morning. However, the next day, a completely different receptionist aggressively confronted us, accused us of avoiding payment, and outrageously demanded that we pack our bags and leave the hotel immediately! We were never provided with any contract or guidelines upon check-in. When we tried to calmly explain the agreement we had with the night staff, this person refused to listen, ignored their own internal miscommunication, and disrespectfully blamed us instead. On top of the shockingly rude and hostile customer service, the living conditions were abysmal. We paid $98 for two nights, which is a complete scam. Honestly, this place isn't even worth $30. The room was freezing cold, and the bathroom was unbearably cramped and smelled absolutely disgusting. Between the awful stench, the freezing temperatures, and the incredibly unprofessional staff, our stay was completely ruined. I highly recommend avoiding this place at all costs!
AKBULUT
United Kingdom · Solo · October 2026
“Perfect location”
+Ideal location to see Samarkand
Barbara
Italy · Solo · October 2026
“The perfect location, comfort can be improved”
+Fantastic location! The perfect spot in Samarkand. The room was a good size and had a balcony. The place is clean.
−The bathroom has a tiny little sink. Quite uncomfortable. The beds are hard.
Mohamad
Uzbekistan · Couple · September 2026
“Last minute stays is ok”
+Location is very close to Registan square
−Very old bed & bath
DAVID
United Kingdom · Group of friends · October 2025
“Nice Little Hotel in a Great Location.”
+Very comfortable little hotel, in a great location.
−The very nice girl at reception struggled a little. Couldn't pay by credit card, even though it said I could on the booking.
Leah
United Kingdom · Solo · June 2025
“Excellent location”
+The location can't be beaten and the reception staff very kind.
−It's likely a personal preference, but it's as though the beds are made of concrete, which made for a few uncomfortable and sleepless nights. In addition, there was no emptying of bins or restocking of toilet roll during my stay at the hotel.
Jacqueline
United Kingdom · Group of friends · June 2025
“Exceptional”
Jana
Estonia · Group of friends · June 2025
“Pleasant”
+Nice location. Room was clean enough. AC worked
−Stuff was very careless. Mostly sitting in mobile phones and ignoring who is walking there. One day was no water for few hours but still charged full price for the stay. Needed to ask for toilet paper as for 3 people for 3 nights they gave only one. Towels were not changed at all and there is no proper place to dry it
BAGIROV
Russia · Solo · October 2026
+Главный плюс это расположение. Очень приветливые сотрудники. Большие номера.
−Уже уставшая гостиница, было не очень чисто. Много лестчниц. Очень маленькие умывальники в ванной. На 1-2 ночи норм, с учётом цены.
Ekaterina
Russia · Family · October 2026
+Очень приятный семейный мини-отель. Прекрасное расположение: до основных достопримечательностей рукой подать! Очень отзывчивый персонал: администратор помог с чемоданами, отвечал на наши вопросы (как касательно проживания, так и отдыха в замечательном городе).
−номер достаточно маленький. И не очень продуманное расположение розеток: одна возле одной из кроватей, одна за дверью в ванную и под телевизор. Чайник приходилось включать в розетку за дверью.