Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 200 reviews.
Pye
United Kingdom · Solo · November 2026
5.0+Not much
−Poor standards
Pye
United Kingdom · Solo · November 2026
1.0+Not much
−Dirty hotel
Heather
United Kingdom · Family · November 2026
2.0“Not the experience we expected the nice before a graduation ceremony. Should have read other reviews”
+It was in the location needed however we were looking for Go2 Hotel but the building signage says The Orchard Hotel!?
−Majorly needs maintenance and updating. Mouldy shower. Broken mirror. Beside light didn’t work, kettle boiled but didn’t stop boiling! Room filled with steam! Bathroom stank of wee. Mattresses are very worn and dip, fan caked in dust. Writing in pen on the door, walls with filler and dents, Could only use the tv if we logged in with an Amazon account…. Walls paper thin and could hear everyone around clearly. Lucky we arrived at 9pm and had to leave the next morning by 8am so we decided to stick it out. Wish I read other reviews.
darren
United Kingdom · Solo · November 2026
10.0“Great food nearby, lovely room, warm and friendly staff, would stay again”
+The staff were very friendly especially a guy called Aftal I think that was his name apologies if it isnt, Lovely hotel. The room was very nice and well equipped with great tea and coffee facilities free wifi and a nice tv to help relax. I can recommend the local chippy next door to the hotel as i ate from there.
−nothing
Peter
United Kingdom · Solo · November 2026
1.0“Terrible.”
+Nothing, it was terrible! Unhygienic, dirty, faulty equipment and bug infestation.
−Terrible! Unhygienic, dirty, faulty equipment and bug infestation. After being bitten by a bed bug (videos & pictures available) I woke up and had to change rooms. Upon calling the staff (who were not initially supportive) almost suggesting it was my problem to resolve or "nothing could be done". Eventually I was moved to another room and it wasn't much better. It was also implied that I should pay for the room as I have stayed the night (also noting it was booked for 4 nights in total). I inspected the bed and room to find, hair, crushed bugs, blood, stains, broken loo seat and generally an unhygienic room.
Lyons
United Kingdom · Couple · November 2026
3.0“Don't.”
+Bed ok location ok foregoing parking charge good.
−Grubby and poorly maintained, filthy bathroom floor, dirty radiators and carpet. After informing the hotel I was bringing my dog they asked for payment. I paid what I thought was the correct rate but on arrival they insisted on another twenty quid for the animal. Not as if anything is provided for a pet, it's just a scheme.
Lauren
United Kingdom · Couple · November 2026
2.0+The tv
−The shower was leaking out of the hose. The shower seals were yellow. There was no soap or shower gel. One of the towels had a dirty mark on it. The bed mattress was like sleeping on a piece of wood. The pillows were basically non existent. The extractor fan was vibrating very loudly.
Dewsbery
United Kingdom · Couple · October 2026
10.0+For the good price you get everything you need and a little more, because the staffs are very kind and helpful. The place is efficient and very clean. When you step into your room, the lovely scent around.
Sheila
United Kingdom · Couple · October 2026
5.0“Good value for money but rooms need upgrading.”
+Friendly staff and comfortable bed.
−No mattress or pillow protectors. Old tired furniture, nowhere to hang coats etc. crack in toilet seat.
Peter
United Kingdom · Solo · October 2026
4.0+Nothing
−Very uncomfortable bed, poor decor and broken furniture