Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 200 reviews.
Shweta
United States · Couple · April 2026
“Absolute nightmare”
+Absolutely nothing
−Wrong advertisment! This is not glamp ikal! The facilities are close to nothing. The shared bathrooms are nasty and unclean. We decided to not stay and left immediately after the tour. The manager said they'd be happy to let us cancel for no fee but we got 0 refund and got ghosted after we left.
Jack
United Kingdom · Solo · April 2026
“Review.”
+Right on the beach overlooking sea, great for sunset. The room has Aircon so it is not too hot at night. Access to outside beds which are great for star gazing. Can walk to Tulum ruins in 10 minutes along the beach. Restaurant food was nice. Pool was clean and overlooks the sea
−Recommend using colectivos to/ from Tulum ruins and walking to hotel through jaguar park as taxis are expensive. Reception is very hard to locate and not always manned, had to message the receptionist and abandon keys when checking out. Make sure you return every evening with liquids / nibbles as no where to get food other than sea restaurant which is expensive. You are charged 125 peso per person per DAY to enter the jaguar park, this is not included in the hotel charge. If you arrive before 8 am or after 5pm you do not have to pay and can just walk in. Leaving is fine, it is only entry where you have to pay. No plastic is allowed in the jaguar park, however bag searches are not conducted, they will confiscate it if they see it.
Jamie
United Kingdom · Solo · April 2026
“Great spot on the beach, not for budget travel.”
+On the beach, nice bed and close to Tulum ruins. The huts have air conditioning and are ideal for a few days relaxing by the sea. I recommend getting a hire car as taxis can be expensive and walking does limit your options. I was given a quick tour when I arrived and check in was very easy. The daily fee for entering the beach area isn’t too much but it can be avoided if you enter after 5pm. I would hang out at the beach in the morning then go out for the afternoon to explore.
−It was hard to contact staff if they were not at the desk or in their hut. A beer at the local restaurants/bars is over 100 pesos (double the price of most other places away from the beach). I don’t recommend staying here if you are on a tight budget.
LUIS
United States · Couple · March 2026
“Just a lovey relaxing time.”
+Love the quietness. Beautiful surroundings. The organic feel.
Federico
Italy · Solo · April 2026
“Da dimenticare”
−Il servizio pessimo, i costi fuori dal comune per ciò che viene servito. Queste persone hanno l’oro ma non lo sfruttano come dovrebbero ed é la cosa che mi spiace di più.
Celina
Germany · Solo · March 2026
“War okay, aber mit Abstrichen.”
+Lage direkt am Strand (leider war alles voller Algen). Man konnte alles vom Ikal Hotel mitbenutzen, was echt cool war (auch den Pool). Die Zelt-Lodge war sauber und das Essen und die Getränke im Restaurant nebenan waren echt lecker, aber teuer.
−Alles etwas muffig und die Toiletten/ Waschbecken sind nicht ganz so sauber (kommt aber auch viel von der Witterung). Das Zelt hatte teilweise Löcher und einen großer Spalt in der Tür, sodass leicht Tiere hineinkommen können. Die Anlage ist nicht besonders aufgeräumt und die „Bar - oder Ähnliches“ ist nicht betrieben. An der Rezeption wurde leider kein Englisch gesprochen. Die gesamte Gegend ist leider wenig belebt, viel in der Nähe hatte geschlossen, direkt nebenan ist auch eine leerstehende Hotelanlage.
Marie-Anne
France · Group of friends · March 2026
“Magnifique !!!”
+Un super endroit je recommande fortement un lieu hors du temps, dommage qu’il y avait beaucoup de sargasses rendant la plage impraticable
Michal
Poland · Couple · March 2026
+Lokalizacja
−Właściciel lub personel zarządzający jest nieuczciwy, niestety okłamał nas i oszukał. Bardzo nieprzyjemne doświadczenie. Nie polecamy jeśli nie chcesz zepsuć swoich wakacji!
Michal
Poland · Family · March 2026
“Wilgoć w domkach”
+Lokalizacja
−Domki są brudne i mają wilgoć. Do domków wchodzą liczne robaki.
Cantet
France · Couple · March 2026
“À deux pas du site de tulum”
+Emplacement bord de plage , à 15 minutes par la plage du site de tulum
−Prix excessif des consommations, des que l’on sort du parc del jaguar il faut repayer l’entrée 😳🤔🥲