Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 52 reviews.
janetn282
Solo · March 2026
“Waste of time & money”
+Glacier Bay was the final part of my 3-week Alaska exploration,and the only part that was a waste of time and money. First, the Lodge. Reservations system is arcane, and when I had to change my visit date it took a couple phone calls, and they charged a change fee. The lodge building is OK but small and felt crowded even when the place wasn't fully occupied. Staff are mostly seasonal young people, so service was iffy, and sometimes annoying,like the waiter who wanted to tell every table he served about himself, in a loud voice for the whole dining room. Rooms are clean, but old and mid-level motel quality. Wanting to shower in the evening, I only got cold water after running it for 15 minutes, so called the desk. Clerk said sometimes it takes awhile to reach the rooms (though my room was pretty close to the lodge), and to run it for 20 minutes. I continued to run it for close to another 1/2 hour, but still only cold water. I was hopeful for hot water to shower in the morning, but no. At 5a.m. I had to take a cold shower, then pack up, take my luggage to the lodge to check out, get breakfast, and get down to the dock by 7:30a.m. for the boat tour. How can any hotel/motel not have ho
“Beautiful location”
+Staying at the park is amazing. The staff were all great. They were all friendly and helpful. You just can't get over though the actual location. It's so beautiful.
westwego2017
Couple · September 2025
“A great time”
+Great experience. More than happy with the room as it was cozy for the two of us. There was one night we had trouble getting hot water but we managed. Food at the lodge was good. Staff extremely helpful. I thought the music in the dining area was a bit loud but not that bad. Forest trail was my favorite. Glacier boat tour a must and well worth it. I would stay here again.
+Once in a lifetime trip
“Glacier Bay”
+We had a fantastic experience here at Glacier Bay Resort. Staff excellent and very friendly and helpful. Great experience and highly recommended. Boat tour of the glaciers enjoyed
+Beaitiful
Pitt-Duq
Family · August 2025
“Rustic”
+We spent a night in Gustavus and stayed at the glacier Bay Lodge complex. When you are there, you stay in little cabin type dwellings. The one we stayed in slept four my way of a four size bed and a bunk bed. It was very cozy clean and comfortable. We would definitely stay there again. It is very close to the Lodge where you would dine.
Nickalos
Group of friends · August 2025
+Glacier Bay Lodge is several miles outside of the small town of Gustavus, but the destination of choice for travelers to the area, providing an optimal staging place for trips out to the glacier. We hiked the coast on the forest trails running north and south from the lodge. Both trails are extremely well maintained and gorgeous the whole way through. The staff was more than happy to ensure we knew all of the risks in the area and allow us to borrow bear spray just in case things went sideways. Not convenient if wanting to visit Gustavus, but a problem easily solved with a rental. Otherwise, shuttle service is available to and from the airport without the need to rent a car if you are visiting for the glacier tours.
ColleenC974
Couple · July 2025
“Great Lodge Setting in a Beautiful Park”
+We flew to Gustavus/Glacier Bay for one night to spend some time in Glacier Bay National Park. It was cool to be right in the midst of the park, and the rooms were very comfortable. The views are spectacular, as you are surrounded by trees and wildlife or water. You have access to different paths right from the Visitor Center/Lodge, and the restaurant right in lodge takes care of all of your dining needs. It was a great way to spend a night.
bretandjina
Couple · July 2025
“Stunning Location and Good Accommodations”
+We stayed three days and two nights at the lodge located on the shores of Bartlett Cove. The rooms are clean and the beds comfortable. The lodge is set up with separate buildings each containing several rooms. We had a room overlooking the water and it’s worth the extra money. The main lodge is comfortable overlooking the water fitted with a fireplace and couches. The National Park visitor center is located upstairs in the main lodge. There is no television in the rooms. There is also no Wi-Fi or cell service in the rooms. The only Wi-Fi available is in the lodge lobby. This is a bonus. It allows visitors to enjoy the peace and quiet of this amazing place called Glacier Bay National Park.