Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 200 reviews.
David
United Kingdom · Couple · October 2026
“Excellent hotel with every facility in a great central location”
+Every facility you would want and loved the adults only roof solarium
David
Spain · Solo · August 2026
“We enjoyed the stay but thought it could have been a little cheaper”
+The staff was excellent
−A little tired.breakfast a little cold but plenty to choose from
helensI1212PD
Family · July 2026
“Fantastic holiday”
+I am leaving today and thought I would write this review I am with my 15yr old son. The hotel is amazing. Yes probably does need a little update but I haven't found anything to complain about. All so clean. Rooms:- i cant fault we had a fantastic view. Very clean and plenty of space. Yes it can be noisy at night from the entertainment but you are either enjoying it or wear ear plugs. Wardrobe plenty of space with hangers. A safe which I think is free though we didn't use. Beds so comfy I wanted to take mine home. I brought my own kettle and mugs but you can higher a kettle. Pool:- yes if you put pool towels down early and leave them they will take them and fold them and put on a chair. Which is fair. Still beds avaliable now and its 9.55am. You get free pool towels you can change everyday. The big pool the end by the shop is deep i cant touch the bottom. Steps going down. The other end is shallower. Another children's pool round the back. I never used this so cant comment. Pool I thought was warm enough definitely not cold. My son and I tended just to pop down to the pool for a swim then go to the rooftop. Which is for over 16yrs. Plenty of beds . 2 x plunge pools nice and refreshi
psgriffin77
Family · July 2026
“Great Holiday, worth a visit!”
+Last minute booking for myself, my partner and our two 17 year old daughters. Only stayed 5 days, all inclusive. Great holiday, and really decent hotel. Starting with the staff, everyone we spoke to was very friendly and professional, nothing was too much trouble. Reception, bars, cleaners, restaurant, they were a great bunch and a credit to the hotel. All inclusive we used for every meal, which is rare for us, we'd usually eat out at least a few times, but no need here. Plenty of choice at breakfast, lunch and dinner. It gets busy, but the team always found us a table, and the food was topped up as needed. Coffee was a bit crap from the machines, but you can get a much better one from the bar! My daughters used the snack bar most days, burgers, chicken nuggets, chips. Bars during the day were quick. AI did not include 'everything' which is pretty normal, but even the handful of cocktails that were included were made properly. During the evening, the bar at the front of the hotel generally had a singer outside, background music really. The bar then provides table service, good choices, and the staff did seem to come back to your table as the glasses were emptying. We didn't general
O7287PUmaxt
Family · July 2026
“Summer holiday”
+Nice entertainment nice workers pool is amazing
M4164ILandym
Family · July 2026
“right on the money if you want a good base for family holiday would recommend”
+Perfect location for going into.costa adeji family night life 5 minute walk down the hill if you want the beach,bars and restaurants on the front. Hotel not best looking from outside(concrete beige colour) but its got everything you need from getting pool towels provided for when your round the pool and then you just hand in at end of day and get new for next day. Food in the restaurant is different every night and you got a good selection as well as sweet selection for.the kids with ice cream etc. Excursions there is somebody in the lobby and they are really helpful if wanting to go siam park or whale watching very helpful. The animation team are also brillant with the kids and activities are on every other hour. Theres a football pitch and play area , hotel will get you a taxi and theres a taxi rank over road and down hill. Theres a supermarket over the road and down the escalators if you come half board and theres loads of shops for your every need as well as excursion places. If you come and out of hotel and turn right go down hill you are 5 mins from all the beachfront where all bars and restaurants etc are. Drink on tap.is dorada which is not bad beer and theres selection of
deecW6367JR
Family · July 2026
“Not worth the money”
+Not worth the money , no balls or lilos allowed in the pool, food rubbish, some of the staff were rude, couldn’t do anything without getting told off. we visit Tenerife a lot and this is probably the worst hotel we have stayed at we have stayed in cheaper better hotels in Tenerife than here. Do not waste your money to come here terrible.
861kirstyn
Family · July 2026
“Extremely average, service poor - lifeguards useless”
+I came here as a party of 10 and I have to say I wasn’t that impressed. The hotel is very clean etc, albeit extremely dated but I believe it is getting refurbished next year. We had no shampoo from day 2 and when the room was clean it wasn’t refilled. Not an issue I thought I’ll pop to reception and they took my room number and would get someone to replace. Went up that night and nothing there. Luckily family members next door shared with us by pouring some in a glass. For the 8 remaining days we were never given any shampoo….. I thought it would be a basic thing to top up. Food was quite average I thought. Breakfast was great and the omelettes and pancakes lovely. But lunch and dinner I struggled to find things to eat, the labelling was often all wrong too. What was labelled cheese bites were actually fish so if someone had an allergy they wouldn’t have known. Drinks service in the restaurant there were 2 occasions we ordered, but the drinks never came! At evening entertainment it is table service and most nights we waited over 30 minutes to be served and often our order came incomplete or wrong. There was an incident in the baby pool where a child was in difficulty and the lifegu
heathertomo415
Family · July 2026
“Stay away is my advice”
+Where do I start if you want a nice holiday don’t choose here. If you are looking for 4 star accommodation this isn’t it we had cockroaches in our rooms daily the smell of drugs down our corridor on floor 1 was overwhelming we found cockroaches crawling on the bread at breakfast. Drunk people kids running and screaming at 12-1am every night this was a holiday of nightmares for us I cannot fathom the reviews that say this place is amazing it’s dated dirty and definitely not 4 star
michellet289
Couple · July 2026
“Honeymoon ☀️💛”
+Me and My husband had the best time, what a lovely stay and all the staff worked so hard, and so friendly. We be back next year. Thank you so much love Kev and miche room 236. ☀️☀️😊