Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 200 reviews.
Kimberly
United Kingdom · Solo · October 2026
+Modern, spotless and great value for money! Highly recommend! Such a lovely, modern property and excellent value for money, especially compared to some of the older hotels in the area! The kitchen is fully equipped with everything you could possibly need, the heating works really well, and the entire property is spotlessly clean. The staff are also incredibly friendly and helpful. Another huge bonus is the location! Most of the main tourist attractions are just a 5-10 minute walk away, and the main train station is only around 15 minutes by bus. Bruges is also just 30 minutes away, making it a great base for exploring both cities. Would definitely recommend staying here, and I’d happily come back again! 😊
−I stayed for 2 nights. They made a mistake on my booking on the first night because they upgraded me to a better room. They called me in the evening to tell me that I have to move to the other room the next day. That meant I need to pack all my stuff again to move. I work in hotels as well. Usually, if these mistakes happened and was caused by the hotel itself, you will honor the upgrades room as a gesture of goodwill as part of guest experience especially that the customer is already in the room and slept there on the 1st night.
James
Netherlands · Family · October 2026
“Great location but average experience”
+Great location and nice building Spacious room
−Felt like a lot of attempts at money grabbing (€25 for not cleaning dishes, toiletries…). Only one small set of toiletries provided (soap, shampoo, conditioner) for all guests for the stay, they charge €4,5 for an extra set (not explicitly stated anywhere). The hotel was not upfront about the ongoing works in the courtyard taking place from 9AM. Parking available is indeed close, but due to works in the city was a much longer drive.
Lucy
United Kingdom · Couple · October 2026
“Central location but not particularly clean.”
+Very central location, easy to get around from. The communal areas were stylish.
−Overall the room wasn’t very clean, the bathroom in particular was very run down, lots of mould in the shower and just generally grubby. It was also quite noisy, you could hear everything the people above you were doing, we were woken very early by people pushing chairs and suitcases around. The bed was not very comfortable and the pillows were lumpy. It was a real shame.
Julia
Netherlands · Group of friends · October 2026
“Super verblijf midden in Gent”
+Centrale locatie in een prachtig klooster. Ruime kamer met fijne douche en bed. Fijn dat je tijdens je hele verblijf gebruik kon maken van de lockers voor de koffer. Op die manier kun je voor het inchecken en na het uitchecken de stad blijven ontdekken
−Badkamer had enkele schimmelplekjes
Roman
Czechia · Family · October 2026
+Výborná poloha. Možnost on-line check in, kdy nepotřebujete recepční personál. Tedy ideální pro pozdní příjezd do hotelu.
−Nebyl rozestlaná přistýlka, přestože jsme ji měli objednanou. Po rozestlání jsme na prostěradle našli černé vlasy. I manželská postel nebyla standardní postel, typ rozestýlací.
Sarah Lavinia
Germany · Family · October 2026
“Nicht nochmal!!”
+Die Lage
−Unfreundliches Personal (Parkplatz trotz Anfrage im Voraus- Gibt’s nicht! Zweite Bettdecke fürs Doppelbett - Gibt’s nicht!) Chatnachrichten landen im Nirgendwo (so standen wir am Ende ohne Parkplatz Reservierung da) Defekte Einrichtung Mücken im Zimmer
Vanhamel
Belgium · Family · October 2026
“Toffe plek en super locatie!”
+Een prachtige plek, mooie kamers en fijn dat er een keukentje aanwezig was. Het personeel was ook heel vriendelijk en behulpzaam. Ik zou zeker terugkomen!
−Het enige minpuntje was het uithalen van de parkeerbadge dat wat moeilijker was, aangezien je al ergens geparkeerd moet staan om de badge uit te kunnen halen aan de receptie. Maar verder wel een prima parking om te gebruiken.
Régis
France · Family · October 2026
+Logement bien, centre historique à proximité à pied, accueil agréable.
−Isolation phonique insuffisante entre les niveaux (on entendait trop les enfants à l’étage au-dessus), confort du lit moyen, dosettes de café présentes mais pas de sucre !
Marie
Belgium · Couple · October 2026
+De locatie was super en de bedden/lakens/kussen lagen heerlijk!
Stéphanie
France · Family · October 2026
+Logement bien situé et très fonctionnel, parfait pour une famille