Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 200 reviews.
Geoff & Anne
Australia · Group of friends · May 2026
“TAKE GASTHAUS 210 OFF THE BOOKING.COM WEBSITE”
+Nothing, as on our arrival to the property we were informed by the store owner under the building that it shut down 2 months previously. What a way to start our booking.com journey, as we have accomodation booked for the next 17days at 7 properties. It was very disappointing & extremely stressful. Vince from Booking.com customer support was terrific once we worked out how to talk to a person. We actually booked a property across the road which also turned upside down, when we self checked in. With 2 rooms booked, confirmed and paid for, we only received 1 key for 1 room. After trying to contact the property for over an hour, we got through to Vince who got us back on track.
−Everything. A disaster really. We hadn’t just booked for ourselves but another couple. Then the 2nd disaster at Swiss Star across the road and a AUS $70 taxi to our final hotel, which also cost €50 each more than the original booking.
Richard
United Kingdom · Solo · May 2026
+Conveniently located value priced hotel.
Hamid Mahmood
Pakistan · Solo · April 2026
“good experience”
+it was good experience
Ivo
Czechia · Group of friends · April 2026
“Reasonable location near the bus/train station”
+First impression wasn't that good (small room, not so new equipment by Swiss standards, bug coming out of the drain), but sleeping was okay in the end, soft towel, bed just right, all promised equipment was available, microwave and basic cutlery were a surprise. Fast food branch right across the street, several bars, shops and restaurants in the street, shop 24/7 right in the same building
−Special access to the accommodation through the shop (which keeps hotel guests and shop customers away from each other), but thanks to this, the reception can apparently work 24/7, but what bothers me more is that the entrance is not marked at all, it should be the accommodation's responsibility and obligation to at least mark it a little, this way guests get lost and don't realize that the accommodation is in a shop
Julia
France · Family · March 2026
+Good service, friendly staff.
TSUNEHISA
Japan · Solo · June 2026
“宿泊施設は、無かったのに・・掲載❓❓❓❓❓”
+⬛宿泊出来なかった⬛
−この宿泊施設は、⬛廃業⬛ 今は、月別の賃貸になったとのこと🌑 色々あって、20時過ぎに別のホテルをbooking.comで予約した🖤 疲れていたので😞、タクシー🚕で🖤24.4chf余分な出費🖤 LX161.で到着18:00.✈️入国審査18:50.🎊チケット４種を購入19:50.🎉 20:00.チェックイン予定が20:20.到着👣👣 0階の店主さん、住人の方の助言・援助が嬉しかった💓
Wolfgang
Austria · Group of friends · May 2026
“Ich hoffe um baldigen Kontakt, meine Versicherung wurde schon für alle Fälle kontaktiert, wegen Ersa”
+Es gibt nichts was gefallen hätte.
−Das ich informiert werde wenn das gasthaus 210 geschlossen hat. Ich wurde nur informiert das ich Stornieren kann. Habe den vollen Preis bezahlt, dafür standen wir vor geschlossenen Türen, und ich musste ei neues Quartier suchen. Was können wir machen, Rückerstattung. Habe mehrmals versucht sie zu kontaktieren, fehlanzeige.
Giuseppe
Italy · Family · May 2026
+Ottima quality prezzo
Alessia
Italy · Solo · April 2026
+Che era dentro il supermercato
−La posizione
Akim
Russia · Solo · April 2026
+Очень тихо, хорошее белье, матрас и подушка