Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 108 reviews.
Sabina
Group of friends · September 2025
+The only positive aspect of this hotel is its location it offers a nice view and is just a few minutes from the beach. However, the rooms are outdated and fall far short of a 5-star standard. The restaurant is chaotic, with a lack of seating, dirty tables, and repetitive food that is often cold by the time you get to the table. The Albanian bar staff, particularly the manager at the pool bar, are extremely rude and clearly inexperienced. Drinks are charged for after 11 PM ( even for all inclusive guests) Overall, I would not stay at this hotel again. Don’t be fooled by the pictures or pricing it does not match the advertised quality. This hotel is a 3 star hotel not 5 for sure.
+The view from our room was magnificent.
Mattias
Family · August 2025
+Vi bodde där 9 nätter. Lakanen byttes först efter att vi sagt till dag 7 Maten var helt feltänkt, eftersom det är all inclusive vill man äta sina måltider på hotellets restauranger. Tyvärr satsade de på att laga ett 20tal varmrätter helt utan salt eller smak istället för att göra 4-5 st med lite kärlek. All läsk och fruktdryck ( går inte att kalla det juice) var inhemsk med betoning på hemsk. Den användes dessutom till att förstöra den digra drinklistan tillsammans med den utspädda alkoholen som förövrigt var brännvin med olika essenser. Personalens bemötande var helt ok och hotellet var rent. Av bilderna ser det ut som att det ligger vid havet, men det ligger på en kulle. Det går ständiga transporter med golfbilar från morgon till kl 23.00 till havet. Jag kan inte tänka mej att någon som bott här kommer tillbaka för ett andra besök, men hotellet är bra som hotell betraktat. All inclusive upplevelsen är dålig.
+Accueil si on peut dire pas de plan pour localiser notre chambre dans tous ces bâtiments , finalement notre hébergement se situait dans une annexe moche de l’hôtel en contre -bas.Notre balcon donnait sur la rue principale axe La Canée-Platanias : trés bruyant !! Il faut remonter 3 fois par jour l'accès très pentu pour profiter de la restauration et de la piscine.Heureusement un système de navettes tourne en continu! Le ménage ? changement des serviettes tous les jours ,les draps en 10 js :non .De 8h à 16h le personnel de ménage déboule dans la chambre sans sommation car rien n'est prévu pour signaler notre présence !! Gros point fort : la gentillesse et efficacité de l'ensemble du personnel des navettes qui pallie comme il peut les anomalies et manquement de cet hôtel !!
Verified traveler
August 2025
+Det var en skønt hotel med en fremragende udsigt, dog kunne hotellet godt bruge en kærlig hånd både på værelse og ude arealer. Servicen var i top ift. meget imødekommende og venligt personale.
“Truly some amazing people and a great place”
+An excellent stay with truly wonderful staff! Everyone was so friendly and welcoming, which made the entire experience incredible. Highly recommended!
“BEWARE DO NOT STAY HERE”
+This place was horrendous! If you’re looking for a beautiful, typical Greece getaway then do not stay here. This was more of a Mexican style resort. Including Mexican food at the buffet??? The staff was extremely rude and arrogant, and spoke behind your back in Greek. There is no customer service at all. They stated that this property is on the beach. It is NOT and I repeat it is NOT on the beach! You have to walk quite a bit to get to the beach. The pictures look absolutely nothing like the hotel does in person. The lobby is dark, dreary, and dirty. Going into breakfast buffet in the morning there were still sauce stains from the night before. They do not do a good job cleaning the rooms. They basically just do the beds. We had to get them up there because we had a huge bug in the washroom. They didn’t even clean the washroom. We had a cup on the bug…And they didn’t even step foot in the washroom. Overhearing other guests complaining that it was three days and their room was not cleaned. I can’t understand how a resort like this is running so poorly. Ahtni who is one of the drivers of a golf cart that gets you halfway down a very steep hill is the only good thing about that hotel.
+Accueil froid d’un monsieur, je pense responsable. Notre chambre était pas top, les draps étaient tachées, les murs cloquées et nous avions le bruit des extractions qui étaient juste au-dessus de notre chambre Cependant, nous avons mangé correctement et il y avait un spectacle de danse sirtaki très sympa
Tamica
Family · October 2024
+Property exterior looks good but it’s not very well clean and maintained. Our room had mould on walls. Bathroom smells of dirty stagnant water. Mould around shower door and sink. Our leak we flooded the bathroom and had to stay in room for two nights before we got a different room. My daughter has allergies which prone to skin conditions exposure to dust and inhale of mould. I have all the pictures of how disgusting the room is and even when we were change room was a bit better but still dirty. House keepers did understand when we explain about the bathroom and dust everywhere. They came and use bleach to mask the scent of the stagnant water. The positive was choice of food was different ever from the main restaurant.
MS MARIA LOURDES
September 2024
+Our first day is quite bad as they gave us a room that is not as im expecting from the photo advetisement... after i complained they moved as to a nicer rooom which makes me happy and comfortable. Its an all inclusive hotel ...food are always same everyday so i have to skip the dining most of the times and eat outside... anyways i still enjoyed my holiday ... great place to relax