Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 200 reviews.
Afshien
United Kingdom · Solo · October 2026
“Disappointing experience overall due to the taxi overcharge, poor handling of my complaint, and an inconvenient location”
−Although the hotel was near Galata Tower, the location wasn’t ideal, with very steep, dark alleys. Next time, I’d prefer to stay closer to a mosque in a more accessible area. When I arrived, the hotel told me they had upgraded my room from the budget basement room to one above ground level, which was appreciated. However, the hotel quoted me 2,300 lira for an airport taxi, despite advertising 2,100 lira on WhatsApp and Booking.com. They arranged the taxi, and both the staff and driver confirmed the price. However, I later discovered I had been charged 2,775 lira. When I contacted the hotel, they initially denied responsibility and claimed they couldn’t find the taxi details, despite arranging it themselves. I provided all the details, including the drop-off time and a screenshot of the charge. They said they would investigate but also questioned why I was unhappy, given that they had upgraded my room. Upgrading my room does not justify overcharging me for a taxi. Their response and subsequent lack of communication have been extremely disappointing. I doubt a male guest would have been treated this way. I have reported the charge to my bank and would not recommend this hotel.
S M Nizam
Bangladesh · Solo · October 2026
“I really felt as a SULTAN will vist Istanbul with my family and will Stay at The same Hotel”
+Really I miss the Roof tops breakfast. Its fantastic.
−Steep location to climb, but feel great after reaching the place
Kerstin
Germany · Couple · October 2026
“Good choice”
+The location was great, the bees and bath very clean
−The carpet was filthy and some appliances were not functional
Andreas
Germany · Group of friends · October 2026
“Praktischer und preiswerter Aufwnthalt mitten in Istanbul”
+Nähe zum Galata Tower und Umgebung und der wunderbare Ausblick über die Stadt, Brücken, Moscheen und Wasser
−Ist ein bisschen in die Jahre gekommen.
Carmen
Spain · Solo · October 2026
“Vistas fantásticas, localización inmejorable”
+La ubicación es fantástica, pues tienes cerca la mejor zona de ocio de la ciudad. Además, me reubicaron en una habitación con vistas al Bósforo y a las grandes mezquitas. Por la noche la vista es absolutamente espectacular. Los recepcionistas fueron muy amables.
−Mi habitación tenía moqueta y me parece que eso resta higiene al espacio. Por otro lado, el baño estaba un poco anticuado y los productos de aseo personal no tenían un olor del todo agradable.
Matteo
Italy · Family · October 2026
+Comoda, centrale, pulita. Staf molto accogliente e gentile. Sono stati estremamente gentili nel darci delle informazioni che abbiamo richiesto e nel organizzare il nostro transfer per l'aeroporto. Nei giorni antecedenti al nostro arrivo ho avuto la necessità di avere delle informazioni dalla struttura e mi hanno risposto costantemente in tempi molto rapidi. Consigliatissimo.
Mustafa
Germany · Couple · October 2026
“Perfektes Hotel für einen Trip in Istanbul. Lage und Personal sind Mega!”
+Die Lage und das Personal waren außergewöhnlich gut. Wir würden sogar sagen perfekt! Direkt am Galatatower. Das Personal ist auch Mega. Vor allem Salih Bey hat sich direkt um uns gekümmert und uns bei allem geholfen, egal was war. Generell die Kollegen auch sehr freundlich und immer hilfsbereit. Zudem gibt es eine schöne Terrasse mit sehr schönen Ausblick.
−Es gibt eigentlich nichts. Die Ausstattung im Hotel selber ist etwas altmodisch aber das ist gar kein Problem.
Maksim
Germany · Solo · October 2026
+Много раз останавливаюсь в данном отеле. Прекрасный дружелюбный высококвалифицированный персонал, отличное расположение, великолепные завтраки на террасе на крыше с панорамным видом на Золотой Рог и на Галатскую башню. Я останавливался в разных номерах, во всех номерах был кондиционер, сейф, холодильник, все в номерах было удобно и рационально (и красиво, со вкусом) организовано. Единственное, не во все часы горячая вода была достаточно нагрета. Очень чисто. Всегда были приветственные бутылочки с водой, пакетики чая и кофе, тапочки, достаточное количество вешалок в гардеробе. Удобно и приятно.
ven
Netherlands · Solo · October 2026
+Ligging en 24 uur receptie
−Niet heel hygiënisch, lag haren onder mijn hoeslaken
Andrea
Italy · Couple · October 2026
+L’Hotel è situazioni a pochi passi dalla piazza della Torre di Galata. Hai a disposizione, nelle vicinanze, tutti i servizi bar e ristorazioni oltre a vivere in prima persona l’ambiente attorno a Galata. Il personale è molto cordiale e disponibile, pronto a qualsiasi tua richiesta. La stanza l’ho trovata pulita e accogliente, nonostante sia piccola è vivibile, adatta per coppie. Esperienza soddisfacente