Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 200 reviews.
Barbara
United States · Family · August 2026
2.0“We were disappointed with the quality of the management and the lack of working resources.”
+The food was good. There was nice hot water.
−We were booked into a room where the AC did not work. We kept telling the manager, she kept coming into the room, saying it did. Finally, we were moved to another room, which did not have sleeping pillows. We requested pillows many times, but didn't receive them. The last day we had only one set of towels provided, a hand towel and bath towel for two people. We would not recommend this place of lodging, especially for the price.
Barbara
United States · Family · August 2026
2.0“Our stay was a disappointment, we would not recommend this hotel to others.”
+The breakfast area is lovely and the food was good.
−Absentee management, room lacking pillows, broken plugs.
oliver
United Kingdom · Family · May 2026
10.0“Great decor, food(breakfast) was lovely. Lots of cats to fuss over!”
+Lovely setting and decoration. Great view from the dinning area.
Catherine
United States · Couple · February 2026
8.0+Harry was great...very helpful!
Marie
Germany · Family · January 2026
9.0“Great and quit stay - 10mins walk to the pier.”
+Super clean, The staff were very conscientious and attentive. The hotel an the rooms have everything you need. Its 10min walking to the main pier, it’s quit at night and it has a great every day changing breakfast. Owners are really friendly and have great service! Definitely recommended!
−There are a few cats that want to play. One evening, one of them scratched me really hard. You have to be careful when you sit in the yard. Keep doors closed because they also get in the rooms.
Tony
Portugal · Family · January 2026
6.0“OK for back packers”
+The pre information and assistance was very good.
−Harry was not working. Lucrezia found it difficult to communicate and seemed unfriendly but efficient. The room was small and without seating, places to open bags, shelving, hooks. Needed net curtai ns no hair dryer socket near a mirror. No coffee facility except at breakfast.
Jerilynn
Canada · Family · December 2025
9.0“Lovely stay, awesome staff, great breakfast.”
+Staff were excellent. Roma super clean and the breakfast was great
−It’s about a 15 min walk to the center.
Katie
United States · Couple · November 2025
10.0“Great Galapagos Find!”
+Exceptionally clean and comfortable with daily room service, laundry, purified water, full breakfast with beautiful view overlooking the island from top floor.
−This was not a negative for us but saw others commented so wanted to explain. It is <10 minutes from the waterfront with a steep downhill walk. Taxis cost only $2 to return! We were grateful to be in a quieter residential area of the town which allowed us to stop in to local bakeries and shops as we walked to the touristy areas.
Laurie
United States · Family · November 2025
4.0“Not a good experience”
+It's a ten-minute walk to the water. The outdoor area is a nice place to lounge, lots of seating and several friendly cats wandering around. Breakfast was good and plentiful and served on a rooftop with a great view.
−The room smelled strongly of pesticide. There was no screen in the window (so the cats could just come in). One of the bedside lights didn't work which meant only overhead lighting. I woke up to a line of tiny ants crossing my side of the bed! The hot tub was not working which was unfortunate because that would've been a positive. The one staff person there tried hard, but didn't know how to use the credit card machine. We waited way too long - twice - once when we arrived and again before we went out to dinner. She did video calls with her boss who tried unsuccessfully to walk her through it. I ended up talking to him and suggested that he spend some time training her while we settled into our room! If this was a hostel. I'd be content. If it was $50 a night I'd figure I got what I paid for. But this was a big disappointment and I wish I'd paid more and stayed on the water.
Shaena
Family · August 2025
10.0+The owner was friendly and accommodating! We only stayed one night but the room was clean and there was hot water for showers! It’s writhing walking distance of the boardwalk/restaurants and bars. Lots of cats around which I enjoyed but if you’re allergic, I’d take heed!