Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 200 reviews.
Lucia
Switzerland · Couple · November 2026
“Best welcome in Kayseri”
+The place is amazing, so beautiful! The breakfast was the best in turkey up to now, rich delicious and full of local products. We were welcomed with a nice local tea and by courtesy and smiles. We asked them to pick us up from the airport and the service was impeccable.
−The sound proof could be improved, as you can hear a lot what the guests upstairs are doing.
Kate
United Kingdom · Couple · November 2026
“A really excellent stay. Would definitely recommend to others.”
+The location was ideal as it was close to the centre of the city but lovely and quiet as well. The staff couldn't have been more helpful. The breakfast spread was great and catered for a wide variety of tastes.
Arif
Canada · Couple · November 2026
“Great Location, Superb Staff & Huge Rooms”
+Great Location & really superb staff specially Mehmet (who even accompanied us to Gorome for drop-off) & Cagkan (who picked us from Airport late night just on 2 hours notice). Room & Bathroom were huge and with all latest amenities
Ceuca
Romania · Couple · November 2026
“Excellent breakfast Turkish style”
+The location is in the old part of the town, at a walking distance to museums and restaurants. Breakfast was absolutely excellent, both in content and in taste, most of the food being homemade like. The big plus was that somebody explained us about every traditional food from the buffet, and the explanations were in a good English.
−The neighborhood looks quite bleak , partly squalid, and partly under reconstruction. The room we had was in a less fit out area of the building, and the access to the room may be risky if you are a someone who trips easily while walking, due to high and uneven stairs steps.
Freese
United States · Family · October 2026
“Oasis of Beauty in an Ancient City”
+This is a beautifully renovated Ottoman era traditional mansion. The lighting, water, and heating/cooling were spot on. There was even a giant bathtub -- a rarity in Turkiye. The neighborhood is quiet, though the hotel is a little hard to find and a mile from the center of town. The staff and amenities were fantastic. The chef at the expansive, even by Turkish standards, breakfast café was totally 5 star. The concierge staff were attentive and welcoming, always available, and eager to assist with taxis, maps and advice on where to go. Some of the staff had first-rate English, very uncommon for this region of Türkiye. And the other staff were always eager to improve. The hotel offered lovely tea and coffee service all day and to sit in the courtyard with its fountain was a true pleasure.
−My only suggestion is to add a little table outside the front door of each room so as to allow guests a place to put their things as Ottoman style keys are large and the locks can be tricky.
Erol
Netherlands · Couple · October 2026
“Despite the breakfast shortcomings, we enjoyed our stay thanks to the wonderful atmosphere of the historic building and”
+The room itself was fantastic,very nice with high ceilings, beautifully renovated from an old mansion, and decorated with authentic real wood furniture. Walking in and smelling the natural wood was an amazing touch! It was also impeccably clean. The hotel’s location in the city center is very convenient, and having free parking available was a great bonus. Above all, the staff were exceptionally kind and helpful, always doing their best to ensure guests are comfortable.
−However, the breakfast is one area that definitely needs improvement. While the cafeteria area has a nice ambiance, the food selection does not live up to a true Turkish breakfast standard. Given that this hotel is in Kayseri,famous for its meat products,we were disappointed to find almost no meat options (we definitely expected to see sucuk!). Additionally, only menemen was served rather than regular scrambled eggs. While there was a good variety of cheeses and olives, their taste was unfortunately below average, likely sourced from a budget supermarket
Roeland
Netherlands · Couple · October 2026
“A stay at a lovely hotel in an old part of Kayseri”
+The rooms were tidy, though there was a bit of dust. The welcome was very friendly. The room was cleaned every day, and fresh towels were provided. Everything was well organized.
−Unfortunately, during our 4-day stay, there was loud music until midnight on two of the evenings. This was really not funny at all.
Anna
United States · Couple · October 2026
+Easy access from the airport, nice quiet area, beautiful property
T
Germany · Group of friends · November 2026
“Tavsiye ederiz! :)”
+Kayseri’ye ilk gelişimizdi ve bu otelde 1 gece konakladık. Çalışanlar çok güler yüzlü ve yardımseverdi. Otel, tarihi bir yapı olması nedeniyle hem dışarıdan hem de içeriden oldukça güzel görünüyor. Özellikle akşam saatlerinde yapılan ışıklandırma, binaya ayrı bir güzellik katıyor. Otelin çevresinde oturup vakit geçirebileceğiniz çeşitli kafeler de bulunuyor. Kayseri Kalesi, Kapalı Çarşı, Sivas Caddesi ve Forum Kayseri gibi yerlere yaklaşık 15 dakikalık yürüme mesafesinde. Ayrıca otelin çok sayıda araç park yeri bulunması da büyük bir avantaj. Genel olarak konaklamamızdan memnun kaldık. :)
−Tarihi bir yapı olması nedeniyle odalar arasındaki eşikler biraz yüksek. Ayrıca üst kattaki odaların sifon sesleri zaman zaman duyulabiliyor.
Gürhan
Germany · Family · November 2026
+Sehr Gut e Personen
−Alles hat gepasst bin sehr zufrieden gewesen wie Zuhause