Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 59 reviews.
+Front entry to check in was a work zone. Unsafe! Rooms were dirty. From linens to half used bathroom tissue roll. Door to room would only lock with key and loose knobs and screws where you could also see daylight around the door. Only because I booked online with no refund possibility for a $150 dollar room I would of gladly passed it up if it wasn’t that it was the only one available at the time.
+It was under construction,dirty,smelled vad,bathroom shower not ususuabke.
+This is a great budget minded place to stay.Even though construction of a partial remodel was taking place it wasn’t a problem. All the staff is kind thoughtful and very helpful. The room was big the bed was comfortable tv worked great and the sheets clean. Spacious bath area with plenty of hot water clean linen and cold A/C.This an older property so don’t expect new and shiny. If your staying in pilot point I recommend this place and would gladly stay again
+towels were gray and only one set for two people. shower drained slow and bottom slick and hard to stand in. room looked like it hadn't been dusted in weeks. ceiling fans needed repaired made a knocking noise. entry light not working.
+Staff was friendly and accommodating. Location was perfect.
+the guy at the desk was very friendly. the shower bottom has a crack in it so when you shower water goes all over the floor, not only in the bathroom but in the room. its not a recent issue because the trim is brown everywhere (was painted white). this place is like stepping back into the 70's. the towels were stained 9 (a lot not just one little spot), the sheets were nasty and stained as well (gross). we slept on top of the blanket. it was a place to lay your head but.....
“Drive to another hotel!!!”
+Dingy, dusty, water damaged room! For this cost, I expect more!! Broken toilet paper holder repaired very badly. Tub leaked & flooded bathroom. Electrical outlets didn’t work. Coffee maker & pods but no cups provided to have coffee.
Dogvan1
Group of friends · January 2025
“Going downhill faster and faster and no longer a safe place to stay”
+My friends and I have stayed at this hotel for the last several years, and over the years, this hotel has changed ownership multiple times. Each time it has gone downhill, until now, the place has become very run down and no longer a safe place to stay. There are homeless people walking around the place, the grass is not kept mowed, the pool is a green slime pit when it has water in it. The towels are paper thin. For the quality of the rooms, the price is ridiculously high and if you have a dog with you, a ridiculously high charge for each dog. This was a decent hotel but not any longer. I cannot recommend it and will stay elsewhere unless it comes under new management and the place has a complete renovation. It's literally falling apart at the seams.
“Nice but needs minor improvements”
+Hotel staff is very friendly and accomodating. Room was nice but could use a good cleaning. Head board is covered in dust. All of our towels and washcloths had dark stains on them. They were kind enough to give us clean towels fresh out of the dryer, which had stains on them as well. We were here for a business trip. My wife stayed in the room to work remotely while was away working for the day. I believe this is the first hotel we've ever stayed at that did not have any kind of table or chair in the room. She had to do her work and eat on the bed, as that is the only furniture to sit on. Hotel is convenient being right on the highway. Overall, our stay was good but with a few improvements could've been better.
michaelrZ8312HS
Family · December 2024
“Stay away, not worth the money.”
+They still continue to use the false advertisement for a swimming pool. A pool that hasn't been open for years. We made our reservations this past summer looking forward to swim after spending time around Pilot Point. When we got there, it was obvious the pool hasn't been used for a very long time. As I mentioned it was summer. We turned on the AC which took a full 24 hours to cool down that room. They also advertise laundry, which they don't have. The only good thing about the place is it's location towards the center of Pilot Point.