Festa Winter Palace

Name: Festa Winter Palace
Address: Borovets, Samokov, 2010, Samokov, 2010, BG

8.3Very good20 reviewsSee rooms

Hotel

Borovets, Samokov, 2010

Facilities at a glance

Parking
Airport shuttle
Gym
Concierge
Elevator
Terrace

About this place

Spa and Recreational Amenities Indulge in massages, body treatments, and facials at the full-service spa. Take advantage of the indoor pool, steam room, and even a nightclub for entertainment. Dining and Drinking Options Choose from 2 restaurants, a coffee shop, and 2 bars/lounges for a variety of dining and drinking experiences. Enjoy 24-hour room service and snacks available throughout the day. Convenience and Services Benefit from concierge services, a 24-hour business center, and event facilities like conference space. Additional perks include dry cleaning services, ski storage, and a roundtrip airport shuttle. A haven for relaxation and entertainment, book your stay at Festa Winter Palace today for a memorable experience.

Choose your room

Pick check-in and check-out to see live room prices.

6 room types

Choose your room
Room type	Guests	Show prices
Wellness Suite Double bed, Sofa bed	Sleeps 3	Show prices
Deluxe Room 25 m²Double bed	Sleeps 2	Show prices
Maisonette Double bed	Sleeps 3	Show prices
Deluxe Twin 25 m²2 × Twin beds	Sleeps 2	Show prices
Suite 40 m²Double bed, Sofa bed	Sleeps 3	Show prices
Family Suite 50 m²Double bed	Sleeps 3	Show prices

What this place offers

Parking

Transport

Airport shuttle

Pool & wellness

Services

24-hour front desk
Concierge

Accessibility

Elevator

Outdoor

Garden
Terrace

Activities

Children's playground

Location

Address
Borovets, Samokov, 2010, Bulgaria
7.9 km from the center of Samokov

Questions about this stay

Quick answers from the information this property gives us.

What are the check-in and check-out times?
Check-in from 14:00. Check-out by 12:00.
Is parking available?
Yes, this property lists parking. Check the room offer for any fee.

Guest reviews

8.320 reviews

Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 20 reviews.

Elizabeth
February 2022
4.0
+The hotel is dated throughout. The staff were
Stanimir
March 2021
10.0
“Classy holiday in a real palace.”
+We had a great winter vacation in this classy hotel. The personnel was kind and helpful.
Verified traveler
March 2021
10.0
+Our stay was great. I definitely recommend this hotel.
Ivan
February 2021
10.0
+Amazing hotel! Great location and such a good stuff! Definitely will come back!
Ivan
February 2021
10.0
+Great hotel with nice location and amazing stuff! Food was good. Honestly we had a great time here! Definitely will come back again soon!
Verified traveler
Family · February 2021
8.0
+It was quiet, well maintaiined.The staff was very friendly.My recommendation is to pay more attention on meals in the restaurant.
Petko
October 2020
10.0
+Had an amazing stay at this hotel. Been provided a free room upgrade. The staff are so kind. I like the size of the rooms - they're all big with large bathroom and comfy beds. Ordered a room service which was great too.
Carl
March 2020
10.0
“Brilliant stay at the winter palace”
+We stayed to meet up with family on a skiing trip for 4 days. The check in was smooth, the view was amazing from our 5th floor junior suite overlooking the black slope (room 506). Breakfast was lovely, always plenty of food and a microwave if you wanted to warm anything up. The evening meal was tasty, salad bar amazing, not to my taste of evening meal but always enough to choose from. Checkout was easy and we left our luggage while we went for lunch too. Brilliant location just a short walk to the slopes. Will be looking to book again for next year.
John
March 2020
8.0
“Room not as advertised”
+The room I was initially given was nothing like the description given on your website, no balcony, no bath tub, it was just a standard room. I complained to reception and they moved me to a suit with balcony but still no bath tub, they said there would be no extra cost which was good of them considering it was still below the standard described on your website when booking.
Tenna Ann
September 2019
2.0
“Not a 5 star hotel”
+Our first visit to Bulgaria and we ended up at this 5* hotel (5* - really)?? - The x-mas lights were turned on in september and the smell of wunderbaum and horse droppings was quite overwhelming. Anyway, we arrived late in the evening, which we had notified the hotel about, and were 'welcomed' by a very rude male-receptionist, who said that our reservation had been cancelled. We had ordered and paid for half board and a deluxe room with mountain views and we showed him all the documentation to confirm our booking. We never figured out why and how our booking was cancelled? We were shown a room in the back of the hotel by a young man with absolutely no english skills. The room had no views and we were told that due to high demand there would be no guarantee that a room with a view would be available for us the next day. After having called the receptionist at Festa Winter Palace 3 times, who repeated what he had told us, the booking team at hotels.com offered us an alternative hotel option, but not a 5 star and not half board. My daughter luckily managed to find another option at a competetive site and hotels.com accepted that solution and returned our payment. But what a bad experi

Good to know

Check-in & check-out
Check-in from 14:00 · check-out until 12:00
Pets
Pets are not allowed

Facilities at a glance

About this place

Choose your room

6 room types

Wellness Suite

Deluxe Room

Maisonette

Deluxe Twin

Suite

Family Suite

What this place offers

Parking

Transport

Pool & wellness

Services

Accessibility

Outdoor

Activities

Location

Address

Questions about this stay

What are the check-in and check-out times?

Is parking available?

Guest reviews

Good to know

Check-in & check-out

Pets

Guest reviews